HP Photosmart Premium All-in-One Printer - C309 Support Question
HP Photosmart Premium All-in-One Printer - C309 Support Question
Find answers below for this question about HP Photosmart Premium All-in-One Printer - C309.Need a HP Photosmart Premium All-in-One Printer - C309 manual? We have 2 online manuals for this item!
Question posted by baseballmuse on August 4th, 2011
My Hp Photosmart Premium C309 Will Not Print. Says Printer Is Offline.
The wireless test report indicates that everything is connected properly, but I am unable to print anything. How do I fix the problem?
Current Answers
Related HP Photosmart Premium All-in-One Printer - C309 Manual Pages
Reference Guide - Page 1
... in [English] Printed in [French] Printed in the Setup Wizard to printer.
1 Unpack and remove all tape
2 Power on
Wireless
Connect the power cord and adapter. Press to follow the directions in [Spanish] © 2009 Hewlett-Packard Development Company, L.P.
*CD054-90056* *CD054-90056*
CD054-90056 English
Wireless
HP Photosmart Premium series -
Yes No
Wireless
Be sure to turn...
Reference Guide - Page 3
... slot on most out of computers. Wireless printing is a free downloadable software application that allows you will automatically discover the HP Photosmart on a small network of your HP Photosmart
Print your Bluetooth devices such as games, checklists, music paper, albums, and panorama photos.
Connect the HP Photosmart to quickly and easily print 4 x 6 inch photos. just insert your...
Reference Guide - Page 4
...: Click Start > All Programs > HP > Photosmart Premium C309 series > Help. • Mac OS X v10.4: Click Help > Mac Help, Library > HP Product Help. • Mac OS X v10.5: Click Help > Mac Help. Power specifications:
Power adapter: 0957-2271 Input voltage: 100 to , do one of the following:
For an integrated wireless WLAN 802.11 connection a. In addition, some residual...
Reference Guide - Page 5
...the menu.
English
Troubleshooting
Setup Troubleshooting
If the HP Photosmart does not turn on . If you might be a problem with the power outlet. 2. Follow the onscreen instructions.
5 After the installation finishes, restart the computer. If you plugged the product into a power outlet. • Test the power outlet to print, or the Windows software installation fails...
User Guide - Page 3
Contents
Contents
1 HP Photosmart Premium C309 series Help 3
2 Get to know the HP Photosmart Printer parts...6 Control panel features...8
3 How do I?...9
5 Print Print documents...21 Print photos...22 Print a creative project...31 Print a Web page...35 Print forms and templates (Quick Forms 35
6 Scan Scan to a computer...41 Scan to a memory card or USB storage device 42
7 Copy Copy text or ...
User Guide - Page 5
on page 9 • "Print" on page 21 • "Scan" on page 41 • "Copy" on page 47 • "Reprint photos" on page 53 • "Save photos" on page 55 • "Network setup" on page 61 • "Maintain the HP Photosmart" on page 73 • "Technical information" on page 5 • "How do I?" 1 HP Photosmart Premium C309 series Help
For...
User Guide - Page 9
• Top and rear views of the printer
19 20 21
24
25
19 Printhead assembly 20 Cartridge access area 21 Model number location 22 Rear USB port 23 Ethernet port 24 Power connection (Use only with the power adapter supplied by HP.) 25 Two-sided printing accessory
Get to know the HP Photosmart
Printer parts
7
User Guide - Page 13
... inkjet printer. HP Photo Value Pack HP Photo Value Packs conveniently package original HP cartridges and HP Advanced Photo Paper to save you can load many different types and sizes of paper in several sizes, including A4, 8.5 x 11 inch, and 10 x 15 cm (4 x 6 inch) (with or without tabs). By default, the HP Photosmart is acid-free for printing...
User Guide - Page 14
...features ColorLok Technology for newsletters, reports, and flyers. It produces documents that are printing. HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using HP papers that look and feel comparable to a store-processed photo.
HP Printing Paper HP Printing Paper is a high-quality multifunction paper. HP Office Paper HP Office Paper is a high-quality...
User Guide - Page 15
HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your HP Photosmart.
If prompted, choose your country/region, follow the prompts to meet high standards of reliability and print quality, and produce documents with the ColorLok logo are long lasting and vivid, print after print. NOTE: At this time, some portions of the HP Web site are the ideal...
User Guide - Page 37
... models), and music sheets on the HP Photosmart. For example, in the main input tray. 2.
Select photo. ❑ Touch left or right arrow to scroll through photos. ❑ Touch photo to select it printed. Make sure the product is the selected printer. 4. Print forms and templates (Quick Forms)
35
Print
d.
e. Related topics • "Recommended papers for...
User Guide - Page 38
... form you have paper loaded in Maximum dpi mode 1. Chapter 5
To print forms from maximum dpi mode, use it to print high-quality images such as digital photographs. Print using the maximum dpi
Use maximum dpi mode to view more options. 3. Click the button that the HP Photosmart printer will print based on your software application, click...
User Guide - Page 39
.... Click the Resolution button to view the print resolution dpi for the following print tasks: • General Everyday Printing: Print documents quickly. • Photo Printing-Borderless: Print to print with the HP Photosmart. On the File menu in your project. 8. Make sure the product is the selected printer. 4. Use printing shortcuts
Use printing shortcuts to the top, bottom, and side...
User Guide - Page 63
... all of 10 or 100 Mbps. 10 Network setup
• Add the HP Photosmart to a network • Set up a Bluetooth connection
Add the HP Photosmart to a network
• "Wired (Ethernet) network" on page 61 • "WiFi Protected Setup (WPS)" on page 62 • "Wireless with an Ethernet
port. ❑ CAT-5 Ethernet cable. An Ethernet cable connector...
User Guide - Page 66
...; Touch Start. The computer must be entered on WPS-enabled router or other networking device. To connect the product with a router (infrastructure network)
To connect the HP Photosmart to be connected to the wireless network that you use a wireless router (access point or base station) that includes a wireless router or access point. ❑ A desktop computer or laptop with either...
User Guide - Page 70
.... Touch the appropriate letters or numbers on a computer connected to install the software.
b. NOTE: You can print the Wireless Network Test report at the end of the reserved drive letters and you...) letters. If a message says you entered an invalid WEP key, check the key you wrote down for a network connection
Use this section to install the HP Photosmart software on the visual keyboard...
User Guide - Page 71
... Bluetooth® devices to print to install the HP Photosmart on your computer and print a self-test report to install the software. When you have finished installing the software, the product is correct.
This section contains the following topics:
• "What you will be prompted to temporarily connect the product to the computer using a Bluetooth® wireless
connection" on page...
User Guide - Page 80
... the HP Photosmart Chapter 11 To evaluate the print quality report 1. You do not need to avoid possible printing delays. Figure 11-2 Color bars -
Check the ink levels shown on one side, or contain one or more streaks of the color bars are irregularly streaked, lighter on the page. NOTE: Ink level warnings and indicators provide...
User Guide - Page 84
... moved, etc.)? Help may also be available at additional costs. Be prepared to provide the following information: • Product name (HP Photosmart Premium C309 series) • Model number (located near the cartridge access area)
[[[[[
Solve a problem
• Serial number (located on the back or bottom of the product) • Messages that this situation began? ◦...
User Guide - Page 90
... them properly using the uninstall utility provided when you installed the software that came with the HP Photosmart. Disconnect the product from your computer. Follow the onscreen instructions. 5. Follow the onscreen instructions and the setup instructions that you disconnect the product before prompted by clicking Start, pointing to Programs or All Programs, HP, Photosmart Premium C309...
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