HP Photosmart C5200 Support Question
HP Photosmart C5200 Support Question
Find answers below for this question about HP Photosmart C5200 - All-in-One Printer.Need a HP Photosmart C5200 manual? We have 2 online manuals for this item!
Question posted by anitamdaly on September 20th, 2012
Problem With C5200 All In One Series
The screen tells me to refer to the manual and there is nothing about this in the Basics Guide how do I get my printer back printing again?
Current Answers
Answer #1: Posted by freginold on October 4th, 2012 4:55 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
In addition to the basics guide, there is a setup guide. These are the only two user manuals available for this printer, so at least one of them should have a troubleshooting section:
https://support.hp.com/us-en/product/details/hp-photosmart-c5200-all-in-one-printer-series/3204462?sp4ts.oid=3204462&lang=en&cc=us
https://support.hp.com/us-en/product/details/hp-photosmart-c5200-all-in-one-printer-series/3204462?sp4ts.oid=3204462&lang=en&cc=us
Related HP Photosmart C5200 Manual Pages
Basics Guide - Page 3
... at a glance...2 Control panel features...3 Find more information...5 Load originals and load paper...5 Avoid paper jams...7 Print directly onto a CD/DVD...8 View, select, and print photos...9 Scan an image...11 Make a copy...11 Replace the print cartridges...12 Clean the HP All-in-One...15
2 Troubleshooting and support Uninstall and reinstall the software...
Basics Guide - Page 4
... extender) CD/DVD holder storage CD/DVD holder Main input tray (also referred to quickly and easily accomplish tasks such as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. NOTE: This guide introduces basic operations and troubleshooting, as well as provides information for contacting HP support...
Basics Guide - Page 5
... Launches the Photosmart Express menu for better viewing. From the idle state, pressing Help lists a menu of items for which the user can be pulled up and angled for printing, saving,... a quick reference to the previous screen on your display or on the display. When viewing screens other than Idle, Help button provides context sensitive help . When viewing screens other than Idle...
Basics Guide - Page 6
... Zooms out to adjust the crop box for printing. If you press this button together with the arrows on the directional pad to show more of reports, device settings and maintenance functions. Zoom in + (... power is still supplied to print all the photos on your photos from the View, Print, or Create menu, the Print Photos button will display the Print Preview screen or it will put the ...
Basics Guide - Page 7
... overview
3. Lift the lid on loading an original, refer to letter- Load your original print side down on the scanner glass 1. Find more help and support from the HP Web site. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see "Troubleshooting and support" on page...
Basics Guide - Page 8
...in -One overview Slide the stack of the page first with the print side down.
6
HP All-in the stack is free of paper into ...the main input tray with the short edge forward and the print side down. If the HP All-in-One is idle and... the HP All-in -One is servicing the print cartridges or otherwise engaged in a task, the paper stop inside the device might not be in -One overview
Chapter 1 ...
Basics Guide - Page 11
...position, the CD/DVD tray sits on the media. When in -One pulls the CD/DVD holder while printing on top of the device. If the HP All-in -One until the lines on the CD/DVD holder line up to the ...white lines on your memory card before or while printing them. Push the CD/DVD holder into the HP All-in...
Basics Guide - Page 12
...repeat steps 4-6. Chapter 1
HP All-in -One overview With Print Preview highlighted, press OK. The Photosmart Express menu appears, with the most recent photo shown on the...The View Photos screen appears. 4. When the photo appears by itself on the display. 2. The Photo Options screen appears. 7. Press until View is highlighted, press OK. 6. The Print Preview screen appears, showing ...
Basics Guide - Page 14
..., the HP All-in -One.
Make sure you open the print cartridge door to remove them by using the Printer Toolbox available through the HP Photosmart Software on your computer or through the Print Properties dialog box on your original print side down on . Load your computer. NOTE: When the ink level for changing. Press...
Basics Guide - Page 17
...-One. Plug in the input tray when you might seep under the glass and damage the device.
3. Do not scrub the backing. NOTE: If you have colored paper loaded in the ...you align the print cartridges, the alignment will fail.
The liquid might have a defective sensor or print cartridge. Clean the HP All-in -One prints a test page, aligns the print head, and calibrates the printer. The HP...
Basics Guide - Page 18
...-in -One. Plug in the power cord, and then turn on the glass or exterior of the HP Allin-One, as these might damage the device. 5. Dry the backing with a damp cloth to spill alcohol on the HP All-in -One overview CAUTION: Do not use paper-based wipes, as this...
Basics Guide - Page 19
...the USB cable to remove them properly using a USB cable before prompted by the software installation screen. For support contact information, see the onscreen Help that came with your software. Make sure... the Setup Guide that you disconnect the HP All-in-One before the software installation screen prompts you to do so, you connected the HP All-in-One to solve any problems you installed ...
Basics Guide - Page 20
...on. I connected the USB cable, but still does not work, then there might turn the device off. During installation, do not plug in -One from the power outlet and contact HP. ...adapter.
It might have installed the software, connecting your computer to on but I am having problems using a power strip, make sure the power strip is straightforward. Solution: You must first install...
Basics Guide - Page 21
...software and connecting the USB cable, see the Setup Guide that the print carriage is , choose the appropriate setting to resume printing. Some operating systems, such as Windows 95 and ...• Make sure your computer is securely plugged into a power outlet. If you experience problems, the USB cable might not be replaced. Check the documentation that the cable does not exceed...
Basics Guide - Page 22
...problems you do not remove all the pieces of paper from the HP All-in -One has a paper jam, check the rear door. If you might be remaining inside the device. CD/DVD print troubleshooting
Use this section to your computer, see the Setup Guide...need to continue the current job.
Chapter 2
• Check other printers or scanners.
The HP All-in -One off and then on your computer.
Basics Guide - Page 24
... are using for the CD/DVD you are using. This avoids ink contamination within the device, as well as shown below. Troubleshooting and support
The HP All-in-One is printing on the opposite side of the device. Refer to the white lines on the tray. Load a printable disc onto the CD/DVD holder...
Basics Guide - Page 25
... the HP All-in -One. If this guide. • Keep all print cartridges in the software. Reinsert the holder into the storage area with a CD/DVD that the CD/DVD you improperly turn off the device by turning off the HP All-in -One, the print carriage does not return to center and size...
Basics Guide - Page 26
... unnecessarily. Support options and availability vary by device, country/region, and language. Chapter 2
• Do not open for the print cartridge to recover.
Support process
If you notice a significant decrease in print quality if the print cartridges have a problem, follow these steps: 1. This exposes the print cartridges to air, which reduces the life of the cartridges...
Basics Guide - Page 27
...8226; Weight: 6.8 kg (15 pounds) Power specifications • Power consumption: 25 watts maximum (average printing) • Input voltage: AC 100 to the HP Web site at www.hp.com/support. It ...has been designed to reduce total energy consumption both during operation and when the device is a voluntary program established to 3 m (10 feet) in this section. Technical... the printer software.
Basics Guide - Page 28
...printing, and in -One series, etc.) or product numbers (Q8320A, etc.).
EPA. This regulatory number should not be confused with the marketing name (HP Photosmart C5200 All-in printhead servicing, which prepares the device... All-in-One meets product requirements from the cartridges is used in the printing process in a number of the U.S.
For more information on ENERGY STAR guidelines...
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