HP Photosmart C5200 Support Question
HP Photosmart C5200 Support Question
Find answers below for this question about HP Photosmart C5200 - All-in-One Printer.Need a HP Photosmart C5200 manual? We have 2 online manuals for this item!
Question posted by arianebendavid on June 8th, 2013
How Can I Solve A Problem Of Paper Jam? I Open The Door And I Don't See Any Pape
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Current Answers
Answer #1: Posted by RathishC on June 8th, 2013 5:08 PM
RathishC
Member since:
June 19th, 2012 Points: 2,516,090
Member since:
June 19th, 2012 Points: 2,516,090
Hi Arianebendavid,
Please click on the link given below and follow the steps on how to fix paper jam issue:
http://h10032.www1.hp.com/ctg/Manual/c01009068.pdf
Hope this helps.
Thanks & Regards
Rathish C
#iworkfordell
Related HP Photosmart C5200 Manual Pages
Basics Guide - Page 3
...One at a glance...2 Control panel features...3 Find more information...5 Load originals and load paper...5 Avoid paper jams...7 Print directly onto a CD/DVD...8 View, select, and print photos...9 Scan ...and support Uninstall and reinstall the software 17 Hardware setup troubleshooting 17 Clear paper jams...20 CD/DVD print troubleshooting 20 Print cartridge troubleshooting 23 Support process...24...
Basics Guide - Page 4
...graphics display (also referred to as the display) Control panel Memory card slots and Photo light Output tray Paper tray extender (also referred to as the tray extender) CD/DVD holder storage CD/DVD holder Main input...onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in -One overview
NOTE: This guide introduces ...
Basics Guide - Page 5
... . Control panel features
3
Attention light: Indicates a problem occurred. See the display for printing, saving, editing... for better viewing. Photo Menu: Launches the Photosmart Express menu for more about it. From the... provides context sensitive help . Help: Opens the Help menu on the display where...CD/DVD access door
11
Print cartridge door
12
Glass
13
Lid
14
Rear door
15
Power ...
Basics Guide - Page 6
...a copy of reports, device settings and maintenance functions.
Cancel: Stops the current operation.
You can select copy options, such as number of a photo.
Scan Menu: Opens the Scan Menu where you...unit in the photo currently shown on the directional pad to show more of copies, paper size, and paper type.
If you can select a destination for 3 seconds.
When the HP All-in...
Basics Guide - Page 7
... glass. This Web site offers technical support, drivers, supplies, and ordering information. Load originals and load paper
You can get help on the HP All-in order.
Make sure you can copy or scan up the... you installed with the HP All-in-One. • www.hp.com/support If you have problems during setup, see Troubleshooting in the last section of the HP All-in-One that are not ...
Basics Guide - Page 8
... servicing the print cartridges or otherwise engaged in a task, the paper stop inside the device might not be in -One overview
Chapter 1 To load full-size paper 1. HP All-in place. TIP: If you load paper into the main input tray. Slide the paper-width guide to eject blank pages.
CAUTION: Make sure that the...
Basics Guide - Page 9
... stops.
Raise the photo tray lid to load photo paper in -One overview
6. HP All-in the photo tray. 2. Avoid paper jams
To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. • Ensure that the...
Basics Guide - Page 10
.../DVD
1. The CD/DVD should be placed on the ring at the end of the holder with the printable side up. Chapter 1 • Adjust the paper-width guide in -One overview
Use the software that are using a smaller-sized media, flip the CD/DVD holder ring over the CD/DVD.
Basics Guide - Page 11
...HP All-in its lowered position, the CD/DVD tray sits on top of the device.
View, select, and print photos
9 The CD/DVD access door is placed close to the white lines on the CD/DVD holder line up to a...holder into the HP All-in -One is located just below the control panel. Lower the CD/DVD access door to access the CD/DVD tray. 4. When in -One pulls the CD/DVD holder while printing on your...
Basics Guide - Page 12
... The Photo Options screen appears. 7. The Print Preview screen appears, showing how your photos. 5. The Photosmart Express menu appears, with the most recent photo shown on the display, press OK again. Or, once... and print, press to 13 x 18 cm (5 x 7 inch) photo paper in the photo tray or full-size photo paper in the Add Photos screen, the quickest way to select multiple photos (if ...
Basics Guide - Page 14
...print carriage moves to remove them by using the Printer Toolbox available through the HP Photosmart Software on your computer or through the Print ... are not docked safely when you do not already have paper loaded in -One is idle and silent, and then lightly... cartridges for changing. HP All-in -One, you open the print cartridge door to begin copying. Make sure you have replacement print ...
Basics Guide - Page 16
...cartridge with the HP logo on top, and insert the new print cartridge into the left slot. Close the print cartridge door. HP All-in-One overview
If you push the print cartridge in -One prints a print cartridge alignment page. 9...., slide it into the empty cartridge slot. When prompted, ensure plain white paper is loaded in the input tray, then press OK.
14
HP All-in-One overview
Basics Guide - Page 17
...clean your copies and scans remain clear, you might have colored paper loaded in -One
15 TIP: You can damage it. To...
Turn off the HP All-in -Ones (Q6260A) that your HP device. The liquid might need to continue. Clean the white document backing with..., lint-free cloth to : www.shopping.hp.com/accessories-store/printer.
Do not scrub the backing.
CAUTION: Do not use abrasives,...
Basics Guide - Page 18
...in the power cord, and then turn on the glass or exterior of the HP Allin-One, as these might damage the device. 5.
CAUTION: Be careful not to remove any residual alcohol.
HP All-in-One overview
16
HP All-in -One....
alcohol, and wipe the backing thoroughly with a dry, soft, lint-free cloth. CAUTION: Do not use paper-based wipes, as this might scratch the backing. 4. Chapter 1
3.
Basics Guide - Page 19
... the HP All-in -One.
Troubleshooting and support
Troubleshooting and support
17 For more troubleshooting information, see the inside back cover of this section to solve any problems you have reinstalled the software.
6. Disconnect the USB cable from your computer.
Make sure to the computer before the HP All-in -One is...
Basics Guide - Page 20
If not, then there might be a problem with the power outlet. Solution: The HP All-in-One might turn the device off. CAUTION: If the HP All-in-One still does ... USB cable. Chapter 2
Solution • Make sure the power cord is firmly connected to on but I am having problems using a power strip, make sure it might take a few minutes for technical support. Or, try plugging the HP Allin...
Basics Guide - Page 21
... the back of the HP All-in -One. Open the print cartridge door to be working properly. Turn the HP All-in -One. If you experience problems, the USB cable might not be replaced. Make... setup troubleshooting
19 Make sure the power cord is not jammed. Press the On button to turn the HP All-in -One does not have a paper jam. • Check that came with your operating system for...
Basics Guide - Page 22
... HP All-in -One has a paper jam, check the rear door.
Gently push the door forward until it to occur.
3. You might be remaining inside the device. Turn the HP All-in-One off.... 4. Replace the rear door. Press OK to release the door.
Always access and clear paper jams through the rear door.
2. CD/DVD print troubleshooting
Use this section to solve any problems you do not remove all...
Basics Guide - Page 23
... side up. Remove the printable disc from the holder. Solution: Remove the CD/DVD holder from the CD/DVD tray. Lower the CD/DVD access door (located below the control panel) to the white lines on the holder line up to access the CD/DVD tray. Remove the printed CD/DVD...
Basics Guide - Page 26
...: If you leave the print cartridge door open the print cartridge door unless necessary. Visit the HP online support Web site at www.hp.com/support. Support options and availability vary by device, country/region, and language.
Dropping, jarring, or rough handling during installation can cause temporary printing problems. If print quality is available to...
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