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HP Photosmart 7510 Support Question

HP Photosmart 7510 Support Question

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Question posted by pentagame on August 6th, 2013

Printer Problem, No Ink On Paper

Our printer has been fine until now.  If we send a document to the printer, the paper goes through but there is nothing on it.  We recently added ink so that is not the problem.

Current Answers

Answer #1: Posted by jdfitchett on August 6th, 2013 8:39 AM
jdfitchett

Member since:
December 13th, 2012

Points: 477,680
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try taking out the ink cartridge and using a q-tip and cleaning the contacts

Answer #2: Posted by TommyKervz on August 6th, 2013 9:42 AM
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
90
points


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related HP Photosmart 7510 Manual Pages

Reference Guide - Page 2

... print, and save your photos. Ink Levels: Opens the Ink level menu which help applicable to...the photo tray Power button Power specifications Note: Use this printer only with the power adapter supplied by HP. •&#...document feeder Cartridge door 17 Automatic document feeder lid Paper-width guide for your HP Photosmart 5 Display: Shows menus, photos, and messages. You can send...
Reference Guide - Page 3

... the scan image. •• If you have sufficient ink. Touch View & Print to browse and print photos from the Home screen to a computer or memory card •• To scan photographs or documents, touch Scan from the printer display. Set paper size and paper type - Scan to start your memory card into the memory...
Reference Guide - Page 5

... HP > HP Photosmart 7510 Series > Printer Setup & Software. 2. Share your printer with multiple computers If you already have your printer connected to your printer is on the ...printer is printed. -- Click Convert a USB connected printer to wireless. Follow the steps in Applications/HewlettPackard/Device Utilities to change from USB to the network. •• Check the printer...
Reference Guide - Page 6

... the same network to the printer even though you may provide options to disable your desktop, and then open it has been installed: Click Start > All Programs > HP > HP Photosmart 7510 series > Help. you need to disconnect the VPN to select it on your firewall and check if the problem goes away. A security software suite...
Reference Guide - Page 7

...as applicable, a defective product which is distributed by an authorized importer. HP shall have other problems, including those defects that arise as on your country. Contracts for the product. 7. Limitations of... a consumer (e.g., the United Kingdom); For HP printer products, the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and ...
User Guide - Page 3

Contents Contents 1 HP Photosmart 7510 Series Help...3 2 Get to Know the HP Photosmart Printer parts...5 Control panel features...6 Tips for getting to know the printer...7 3 How do I?...9 4 Print Print photos from a memory card...11 Select Print Media...13 Load media...13 Recommended papers for photo printing ...15 Recommended papers for printing and copying...16 Tips for print success...
User Guide - Page 4

......35 Printhead failure...35 Printer failure...35 Ink cartridge problem...35 SETUP cartridges...37 10 Connectivity Add the HP Photosmart to a network...39 Change from a USB connection to a wireless network...40 Connect a new printer...41 Change network settings...41 Tips for setting up and using a networked printer...41 Advanced printer management tools (for networked printers 41 11 Technical...
User Guide - Page 9

..., or select size, quality, and paper type. 13 Scan: Opens the Choose...and select the number of copies. Send and receive faxes without fax hardware or... details. Click here to know the printer: • Learn how to manage ... remove Apps. 6 Ink Levels: Opens the Ink Levels menu showing estimated ink levels. 7 Settings:...Photosmart 1 Display: The touch screen display shows menus, photos, and messages.
User Guide - Page 18

... feel more substantial than documents printed on both sides for two-sided color usage with 30% recycled fiber. Print 16 Print HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to work together so your HP printer. Chapter 4 (continued) Paper HP Advanced Photo Paper HP Everyday Photo Paper HP Photo Value...
User Guide - Page 26

...manage apps 1. Touch Add to confirm your adding. 2. Touch Yes to confirm your removing....Terms of Apps or create your computer or mobile device, anywhere and anytime. c. Removing an app from... your printer. Learn how to your printer's email address from your country/region. Compose and send email ...send email to HP Photosmart 7510 Series series owners. b. View the animation for...
User Guide - Page 29

...ink on page 30 Clean printhead automatically If print quality is unacceptable, and the problem is not low ink levels or non-HP ink, try cleaning ink smear from the cartridges is unacceptable. The estimated ink... Setup Menu is left in the cartridges. Full-size plain paper needs to complete. NOTE: 3 Ink from the printer display. From the Home screen, press the Settings button. Mechanical noises ...
User Guide - Page 33

... while installing the software, you did not register your HP Photosmart by phone • Additional warranty options • Cartridge supply upgrade • Prepare printer • Check cartridge access door • Printhead failure • Printer failure • Ink cartridge problem • SETUP cartridges Get more help You can find more efficient support, and product support alerts...
User Guide - Page 34

If the above solutions do not resolve the problem, click here for more online troubleshooting. Clear the paper jam from the automatic document feeder To clear a paper jam from inside the printer. 32 Solve a problem Solve a problem Turn product off. 2. Always use any objects, such as paper, that appear in the animation may not reflect your product. Try printing...
User Guide - Page 35

... there is paper in diagnosing network connection issues. Scroll through help solve many common "Unable to go online for more about how to diagnose printer and print quality issues. Under HP Photosmart 7510 Series, click HP Photosmart 7510 Series, double-click Scanner Actions, and then double-click HP Scan Diagnostic Utility. Solve networking problem Check network configuration...
User Guide - Page 36

...: • Product name (HP Photosmart 7510 Series) • Serial number (located...problem If you are available for your printer to learn more about support options. Additional warranty options Extended service plans are in the carriage. 3. Be prepared to provide the following topics: • Phone support period • Placing a call the support phone number for the HP Photosmart...
User Guide - Page 37

... problem 35 Printhead failure The printhead in damage to both the printhead and the ink cartridges. Try removing and reinserting the cartridges. If reinserting the cartridges does not work, try cleaning the cartridges from the control panel. a. Open the cartridge access door. Printer failure If you are in the product as soon as...
User Guide - Page 42

... fails, follow the prompts to correct the problem, and then try again. ▲ When... ▲ Insert the product Software CD in Applications/Hewlett-Packard/Device Utilities to change to your network name (SSID) and WEP ... Click HP Photosmart 7510 Series, click Printer Setup & Software Selection, and then click Convert a USB connected printer to connect the printer. Start Wireless ...
User Guide - Page 43

... network names on . On Windows: a. Click HP Photosmart 7510 Series, click Printer Setup and Software, and then click Connect a new printer c. On the Wireless menu, touch Settingsand then touch Wireless Setup Wizard. 3. The printer searches for more information. Connectivity Connect a new printer To connect a new printer from the printer software If you have not finished connecting the...
User Guide - Page 47

...document • Panorama-size printing • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI Specifications 45 HP recommends emptying the output tray frequently. all regions except Japan Type Paper Brochure paper... paper will fall on plain paper (2nd side) NOTE: Media type availability varies by the type of paper and the amount of supported media sizes, see the printer ...
User Guide - Page 49

...HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Paper use . Touch On or Off. 5. Touch Yes to confirm ...programs in many countries/regions, and partners with a mobile device for the use . You can be disabled to ensure that...printer back on. When Auto Power-Off is suited for Wireless Direct printing, or when you recycle used print cartridges and ink...

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