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HP Photosmart 5520 Support Question

HP Photosmart 5520 Support Question

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Question posted by keystoos on December 26th, 2013

Hp Photosmart 5520 Carriage Jam Won't Clear

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Answer #1: Posted by DreadPirateRoberts on January 24th, 2014 11:34 AM
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
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This will help you resolve a cartridge/carriage jam

https://support.hp.com/us-en/document/c00786043

Related HP Photosmart 5520 Manual Pages

Reference Guide - Page 1

...then choose the Help for your device. •• Mac OS...clear and ink flowing smoothly. Click ReadMe.chm to complete the printer setup. Ink Usage Ink from Help, click Help for all your printer (see setup flyer). Readme The Readme file contains HP support contact information, operating system requirements, and the most recent updates to download and install the software. PHOTOSMART 5520...
Reference Guide - Page 2

..., network name, hardware address (MAC), and Wireless Direct status. Ink icon: Shows estimated ink levels by touching Email, Memory Card, or Computer. Make sure your HP Photosmart English Control panel buttons: 1. On other settings from the computer sofware, which provides more . 12. You can also start a scan from the Preferences menu and...
Reference Guide - Page 3

... a minute, then plug the power cord back in order: Windows Mac Make sure that your HP Photosmart is set as default printer from your printer is not offline. Open the Applications: Hewlett-Packard...disabled or closed. On the desktop, open the CD, then double-click HP Installer. 3. Then click: •• Devices and Printers (Windows 7®) •• Printers (Windows Vista®...
Reference Guide - Page 4

..., touch On (No Security) or On (With Security). Mac To change from your wireless computer or mobile device, turn on security, only users with the other computers. From your computer, click Start > All Programs > HP > HP Photosmart 5520 series > Printer Setup & Software. 2. Touch Display Name to wireless. Follow the instructions on your printer's control panel...
User Guide - Page 3

Contents Contents 1 HP Photosmart 5520 series Help...3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 Status lights and buttons...6 3 How do I?...9 4 Print Print photos...for networked printers 35 9 Solve a problem Get more help...37 Register your printer...37 Clear paper jam...37 Solve print problem...40 Solve copy and scan problem...40 Solve networking problem...40 1
User Guide - Page 5

1 HP Photosmart 5520 series Help For information about HP Photosmart 5520 series, see: • Get to know the HP Photosmart on page 37 HP Photosmart 5520 series Help HP Photosmart 5520 series Help 3 on page 9 • Print on page 11 • Use Web Services on page 19 • Copy and scan on page 21 • Work ...
User Guide - Page 7

...Printer parts • Control panel features • Status lights and buttons Printer parts • Front and top views of HP Photosmart 5520 series Get to know the HP Photosmart 1 Color graphics display (also referred to as the display) 2 Control panel 3 Memory card light 4 Memory card ... Cartridge access area 19 Paper path cover • Rear view of HP Photosmart 5520 series Get to know the...
User Guide - Page 8

.... Status lights and buttons • Wireless status light and button 6 Get to know the HP Photosmart 1 Home: Returns to access and print information from the web, such as coupons, coloring ... details, change wireless settings. Control panel features Touch the directional buttons to know the HP Photosmart Control panel features Get to navigate between two Home screens. You can also print a...
User Guide - Page 9

..., hardware address (MAC), and Wireless Direct status. Press the button to display the printer's email address, ePrint status, and ePrint feature. Get to know the HP Photosmart 1 Wireless status light 2 Wireless button • ePrint button • Solid blue light indicates that wireless connection has been established and you can print. • Slow...
User Guide - Page 10

Chapter 2 Get to know the HP Photosmart 8 Get to know the HP Photosmart
User Guide - Page 30

...it is not supported in its designated HP printing device. From the Start menu on the screen. Cartridge warranty information The HP cartridge warranty is applicable when the ...end of warranty date, in your computer, click All Programs, click HP. Click the HP Photosmart 5520 series folder, click HP Photosmart 5520 series. On Windows: a. Chapter 7 To align printer from the printer...
User Guide - Page 31

... error, try clearing carriage jam. You do not need to the color and icon for best print quality. Match the color and icon of the HP Limited Warranty Statement for more information. •... 39 for working with cartridges Use the following tips to work with the product. See Clear carriage jam on page 27 for the printer, see the printed documentation that came with cartridges: •...
User Guide - Page 33

...Set up and using a networked printer • Advanced printer management tools (for networked printers) Add the HP Photosmart to a network • WiFi Protected Setup (WPS) on page 31 • Wireless with either ... on WPS-enabled router or other networking device for approximately two minutes in which the corresponding button on the networking device needs to be connected to the wireless ...
User Guide - Page 35

...If you turn on , enter the Wireless Direct password when prompted. Click HP Photosmart 5520 series, click Printer Setup & Software, and then click Convert a USB ...HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change from a USB connection to a wireless network If you have Wireless Direct security on the Wi-Fi radio, search for example: HP-print-xx-Photosmart-5520...
User Guide - Page 36

.... • Learn about the Network Diagnostic Utility (Windows only) and other device on your network, including the printer. • Learn more information. • Learn how to work with your firewall and anti-virus programs during printer setup. On Windows: a. Click HP Photosmart 5520 series, click Printer Setup & Software, and then click Connect a new printer...
User Guide - Page 39

.... Click here to register your printer, you can find more information and help about your HP Photosmart by phone Get more help You can register now at http://www.register.hp.com. Open the paper path cover. Clear paper jam Clear a paper jam from the paper tray 1. Open the cartridge access door. 2. Register your printer By taking...
User Guide - Page 41

... resolve the problem, click here for more online troubleshooting. Clear carriage jam 39 Clear carriage jam Remove any tools or other devices to lift it up. Try printing again. Always use any objects, such as paper, that are blocking the print carriage. Close the cartridge access door. Remove the jammed paper. 4. Press on the hole of the duplexer path...
User Guide - Page 42

... touch Troubleshoot and Support, and then touch Clear Carriage Jam. Solve print problem Make sure that the ...clearing the ink smears. If print quality is paper in diagnosing network connection issues. Click here to diagnose printer and print quality issues. From the Home screen, touch the Wireless icon, and then touch Settings. 2. Under HP Photosmart 5520 series, click HP Photosmart 5520...
User Guide - Page 43

... name (HP Photosmart 5520 series) • Serial number (located on the back or bottom of the computer and the product. To determine the duration of support phone numbers, visit www.hp.com/support. To get the printer to recognize the supply upgrade cartridge. Close the cartridge access door, then wait until the carriage stops moving...
User Guide - Page 56

... a network, Auto Power-Off should not be confused with the marketing name (HP Photosmart 5520 e-All-in your product is assigned a Regulatory Model Number. Even when Auto Power...information Touch After 5 minutes or After 10 minutes, or After 15 minutes. Regulatory notices The HP Photosmart meets product requirements from the control panel. From the Home screen, touch the Settings icon....

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