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HP Photosmart 5510 Support Question

HP Photosmart 5510 Support Question

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Question posted by bcobery on June 7th, 2013

Why Won't My Black Ink Print. I Have Replaced It Twice With Hp Ink

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Answer #1: Posted by SoCalWoman on June 7th, 2013 3:22 PM
This answer was accepted by the poster of the original question.
SoCalWoman

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The following link provides the steps for resolving the black ink issue you currently have:

HP 5510 Black Ink Issue

Once there, please follow these steps in the order shown on the help page. 

Hope this helps


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Related HP Photosmart 5510 Manual Pages

Reference Guide - Page 1

English PHOTOSMART 5510 e-ALL-IN-ONE SERIES Verify box content.
Reference Guide - Page 2

Ink: Shows estimated ink levels by HP. CQ191-60017 CQ191-60018...to a network. Copy: Displays the Copy menu where you can scan your HP Photosmart Wireless ePrint Wireless ePrint English Photo: Displays the Photo menu where you can select... hardware address (MAC). Press the button to access and print information from the web, such as maps, coloring pages, puzzles, and more....
Reference Guide - Page 3

.... •• When receiving a low ink alert message, consider getting replacement cartridges to Computer. •• For best...HP > HP Photosmart 5510 series > HP Photosmart 5510 series. 2. Print photos and documents •• Print photos directly from the Home screen to provide a white background. You do this: 1. Copy text or mixed documents •• Make color, black...
Reference Guide - Page 4

... to print, uninstall and reinstall the HP printer software. Then click: •• Devices and Printers...Printing are still unable to print, try to manage the print job: •• Delete: Cancel the selected print job. •• Resume: Continue a paused print job. •• If you are not selected. Double-click HP Uninstaller. Insert the CD into your HP Photosmart...
Reference Guide - Page 5

... network printing issues. English Networked printer use the down arrow to see if something failed during the test. -- Follow the steps in Applications/HewlettPackard/Device Utilities ... the printer. 4. Go to: www.hp.com/go /wirelessprinting) is an online reference guide to setting up your computer, click Start > All Programs > HP > HP Photosmart 5510 series > Printer Setup & Software. 2....
Reference Guide - Page 7

.... 10. You may : a. English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with . 1 year 1 year unless otherwise stated A. c. HP products may also have been refilled, remanufactured, refurbished, misused, or tampered with customer replaceable printheads) Accessories Duration of limited warranty...
User Guide - Page 3

Contents Contents 1 HP Photosmart 5510 series Help...3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 3 How do I?...7 4 Print Print photos from a memory card...9 Print from anywhere...11 Manage apps...12 Tips for print success...13 5 Copy and scan Copy text or mixed documents...15 Scan to a computer or memory card...17 Tips for copy and scan success...
User Guide - Page 8

... directional keys to navigate between two home screens. Displays a warning symbol if the ink level is displayed when you can also print a wireless test report, helping diagnose network connection issues. 12 Ink: Shows estimated ink levels by HP. Get to know the HP Photosmart You can check wireless status and change preferences and use tools to perform...
User Guide - Page 13

... they appear in the software program that created them, depending on page 12 Print from anywhere HP's free ePrint service provides an easy way to the Internet. Related topics &#...ePrint. Print ❑ Open the paper tray extender. Just forward an email to your printer's email address from your computer or mobile device, and both the email message and recognized attachments will print. ...
User Guide - Page 14

... to send email to your computer or mobile device, anywhere and anytime. Touch ePrint on the control panel to check the web services status. Use the HP ePrintCenter website Use HP's free ePrintCenter website to set up Apps, a free service from your printer. Manage apps Print pages from the web, without using a computer, by...
User Guide - Page 15

... system you are designed for more information. • Learn how to share your computer. b. Print Tips for ink and paper • Use genuine HP cartridges. Touch Yes to confirm. 2. Genuine HP cartridges are using ePrint • Learn how to print from the web, simply and easily. Make sure only one type of the same size...
User Guide - Page 21

... cleaning the printhead from the printer display. Full-size paper needs to replace the cartridges until the print quality is used in the cartridge after it is not low ink levels or non-HP ink, try cleaning ink smear from the printer display. NOTE: 2 Ink level warnings and indicators provide estimates for planning purposes only. Work with...
User Guide - Page 22

... page 23 Replace the cartridges To replace the cartridges 1. Wait for working with cartridges Touch the Setup icon, and then touch Tools. 2. On the Tools menu, touch the down arrow to the ink label part of the product. Remove cartridge from packaging. 20 Work with cartridges on page 22 Tips for print carriage to...
User Guide - Page 24

... on your country/region, contact a local HP reseller for replacement cartridges, open the printer cartridge access door and check the label. From the Start menu on page 22 Tips for working with cartridges Click the HP Photosmart 5510 series folder, click HP Photosmart 5510 series. Work with . This warranty does not cover HP ink products that have been refilled, remanufactured...
User Guide - Page 25

... with the product. Match the color and icon of the HP Limited Warranty Statement, see the printed documentation that came with the printer. • Insert the cartridges into place. • After you receive a low ink alert message, consider getting replacement cartridges This avoids possible printing delays. See Clear carriage jam on page 19 for your...
User Guide - Page 33

...on the printouts, try clearing ink smear from the print display. Click here to go online for more information. • If ink smears on page 21 for more...Learn about wireless printing. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Scan Actions, and then double-click HP Scan Diagnostic Utility. Click here to solve scan issues. If print quality is ...
User Guide - Page 34

...supply upgrade problem error message, contact HP support for more information. Be prepared to provide the following information: • Product name (HP Photosmart 5510 series) • Serial number (... satisfied with the supply upgrade cartridge. 5. Remove the original cartridge, then replace with the print quality, try getting your printer to recognize the supply upgrade cartridge: 1. ...
User Guide - Page 36

...bottom pointing up and locate the electrical contacts on the ink cartridge. See Replace the cartridges on the bottom of the ink or other debris elsewhere on again. 3. The electrical ...online for the print carriage to move to the ink label part of four copper or gold-colored pins positioned to wipe the contacts. i. Reinstall the ink cartridge. h. Hold the ink cartridge by ...
User Guide - Page 37

...HP support for more information. Some ink will need to use a newer version of this cartridge. If you installed a set up the printer, you must replace the orange caps on the regular cartridges you remove, or they calibrate your printer before the first print...with the printer. Click here to go online for help or replacement. After printer setup is complete, the printer can use regular...
User Guide - Page 42

... most popular products. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. The HP Inkjet Supplies Recycling Program is committed to the U.S. Environmental...

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