HP Photosmart 5510 Support Question
HP Photosmart 5510 Support Question
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Question posted by secondtryatlife on April 23rd, 2013
How Do I Fix My Ink Cartridge Tray That Is Stuck On The Right Side?
I had a paper jam. I removed the paper and double checked to make sure I removed it all. I had. I pushed 'OK' for the paper jam screen to go away, but it won't. Now the ink cartridge tray is stuck on the right side and won't move at all. I have tried everything the videos say to do for the paper jam and for the ink cartridge tray. Help!!!
Current Answers
Answer #1: Posted by tintinb on April 23rd, 2013 8:34 PM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
I suggest that you remove the ink cartridges of your HP Photosmart 5510. I provided the link to the video tutorial below on how you can properly remove the ink cartridges. Watch the videos and follow the instructions carefully.
http://hp.brightcovegallery.com/products?videoNotFound=True
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related HP Photosmart 5510 Manual Pages
Reference Guide - Page 3
... the cartridges is connected to your original, print side down , on top of the glass. 2. Touch the Settings button on the Copy screen to set paper size, paper type, resize, specify the 2-Sided option, change
these settings from the Home screen to start the scan.
•• If your computer is not listed, make sure to remove the...
Reference Guide - Page 4
... print again. b. Wait a minute, then plug the power cord back in order:
Windows
Make sure that Use Printer Offline and Pause Printing are still unable to print, try to select it . On the desktop, open the CD, then double-click
HP Installer. 3. Follow the onscreen instructions.
4 Follow the instructions on the printer.
Temporarily...
Reference Guide - Page 6
... against threats that you can contain different types of Conformity for using devices like scan.
Mac
To locate the electronic Help after it is to which causes an alert. Make sure that it has been installed:
Click Start > All Programs > HP > HP Photosmart 5510 series > Help. you will need to disconnect the VPN to the...
Reference Guide - Page 7
...rights. C. Extent of a non-HP cartridge or a refilled cartridge does not affect either new or like-new, provided that arise as a result of this Warranty Statement may : a. b. For HP printer products, the use of the HP Limited Warranty in materials and workmanship for the performance of a non-HP or refilled cartridge or an expired ink cartridge... SUPPLIERS MAKES ANY OTHER...
User Guide - Page 11
...screen, touch Photo to edit the selected photos. Touch Edit to select options to display the Photo menu. 5. If you want to adjust layout, paper type, red eye removal, or
date stamp, touch Settings, and then touch your selection. You can rotate, crop a photo, or turn Photo Fix...Make sure the paper tray extender is open. 3. You can also save any new settings as defaults. 10. Load photo paper...
User Guide - Page 14
....
2. Touch ePrint on the control panel to the HP ePrintCenter website for use ePrint, make sure your printer is connected to set up the wireless network connection before, follow the prompts on the Apps screen to connect to check the web services status. Compose and send email to your printer.
Touch the Get More...
User Guide - Page 15
... Home screen, touch Apps, and then touch the Get More icon. Tips for and tested with cartridges, see Clear paper jam on page 44 for ink and paper • Use genuine HP cartridges. They will direct you to online instructions according to go / ePrintCenter. Genuine HP cartridges are using ePrint • Learn how to fit snugly against all paper. Make sure...
User Guide - Page 17
...; Load full-size paper in the paper tray.
❑ Make sure the paper tray extender is open.
Copy and scan
15 b.
Load original.
❑ Lift lid on the right front corner of glass. TIP: To make copies of the following: Make a black and white copy a. Copy and scan
5 Copy and scan
• Copy text or mixed documents • Scan to...
User Guide - Page 18
...; Load full-size paper in the paper tray.
❑ Make sure the paper tray extender is open. Make a color copy a. Specify number of copies and settings.
❑ From the Home screen, touch Copy, and then touch Black. ❑ Touch Settings to specify paper size, paper type, quality, or other settings. ❑ Touch directional buttons to change the number of glass.
16...
User Guide - Page 19
...right front corner of copies. b. d. If the printer is connected to the computer through a USB cable. Scan to Computer. c.
To scan to a computer either on your computer, click All Programs, and then click HP.
Under HP Photosmart 5510 series, click HP Photosmart 5510...Home screen, touch Copy, and then touch Color. ❑ Touch Settings to specify paper size, paper ...
User Guide - Page 20
... want to adjust scan size, output type, scan resolution, or file type, and so on the right front corner of the glass. • To copy or scan a book or other thick originals, remove the lid. • To make a large copy of a small original, scan the original into the computer, resize the image in...
User Guide - Page 24
... the Home screen, touch the right directional key. c. d. Related topics • Order ink supplies on page 22
Tips for working with . If it is used in your computer, click All Programs, click HP.
Touch the Setup icon, and then touch Tools. 2. Click the HP Photosmart 5510 series folder, click HP Photosmart 5510 series. Click the Device Services tab...
User Guide - Page 25
... the printed documentation that came with the printer.
• Insert the cartridges into place.
• After you receive a carriage stalled error, try clearing carriage jam. Make sure all cartridges snap down into the correct slots. Work with cartridges
For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the product. For...
User Guide - Page 27
Make sure your WPS-enabled wireless router supports PBC method.
❑ From the Home screen, touch the right directional key, and then touch the Wireless icon. ❑ Touch WiFi Protected Setup. ❑ Touch Push Button Setup.
Connectivity
NOTE: The product begins a timer for networked printers)
Add the HP Photosmart to a network
• WiFi Protected Setup (WPS) on...
User Guide - Page 28
...26
Connectivity Make sure your ...device.
❑ Touch OK.
b. Install software. Install software.
c. Related topics • Tips for setting up wireless connection. ❑ Touch Start. ❑ Turn on a wireless network that has Internet access, HP recommends that you connect the HP Photosmart on wireless radio if it is off. a. From the Home screen, touch the right...
User Guide - Page 29
... HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to connect the printer. Click HP Photosmart 5510 series, click Printer Setup & Software Selection, and then click Convert a USB connected printer to connect the printer.
Follow the instructions on your operating system:
1. From the Home screen on the screen.
2. On the wireless menu, touch Wireless Setup...
User Guide - Page 32
... key to Print" issues. Solve a problem
5. Try printing again.
Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Print Actions, and then double-click HP Print Diagnostic Utility. If you are blocking the print carriage. Click here to remove jammed paper. Close the cartridge access door.
6. If the above solutions do not resolve the problem, click here...
User Guide - Page 35
...
The printhead in damage to both the printhead and the ink cartridges.
Ink cartridge problem
To solve ink cartridge problem 1.
Make sure that power is not recommended to leave the ink cartridges outside of the product longer than 30 minutes. It is on , and this product has failed. b.
a.
Check that the ink cartridges are in the product as soon as possible. Open the...
User Guide - Page 42
... with some of its most popular products. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. Environmental Protection Agency's ENERGY STAR specifications for imaging equipment. For more information regarding recycling of HP products, please visit: www.hp...
User Guide - Page 48
...frequency band (channels 1 to 13). The telecommunications functionality of the channels available. Please make sure that are correct.
If this product has telecommunications functionality, it also complies with the essential...www.arcep.fr. The compliance is valid only if powered with wireless LAN devices • Some countries may be used in the following conformity markings placed on...
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