Home » HP » Multifunction Devices » HP Photosmart 5510

HP Photosmart 5510 Support Question

Find answers below for this question about HP Photosmart 5510.
Need a HP Photosmart 5510 manual? We have 2 online manuals for this item!

HP Overview Questions Manuals Reviews Videos Research

Question posted by kwise80 on March 13th, 2014

My Photosmart 5510 Paper Jam

My printer has a constant paper jam, I can't find anything stuck in there

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by SoCalWoman on March 13th, 2014 11:46 PM

This answer was accepted by the poster of the original question.

SoCalWoman

Member since:
December 16th, 2012

Points: 2,938,577

1,100
points

The following YouTube link has a pretty good video (and a bit lengthy) showing the steps to perform, and where to look, when troubleshooting a Paper Jam Error.

http://www.youtube.com/watch?v=MWKt87qBf-Q

Or, if you prefer, you can read the steps here

Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela

Related HP Photosmart 5510 Manual Pages

Reference Guide - Page 1

English PHOTOSMART 5510 e-ALL-IN-ONE SERIES Verify box content.

Reference Guide - Page 2

... printer is connected. Fast blinking light indicates wireless error. Scan: Displays the Scan menu where you can view, print and reprint photos. Get to know your HP Photosmart ...lid Scanning glass Cartridge access door Printhead assembly Memory card slot Paper tray (open) Paper path cover Paper tray extender Paper-width guide Power specifications Note: Only use tools to perform ...

Reference Guide - Page 3

... > All Programs > HP > HP Photosmart 5510 series > HP Photosmart 5510 series. 2. In addition, some residual ink is left in the cartridge after it is used in the printing process in several ways, including in the initialization process, which prepares the printer and cartridges for printing, and in various sizes and papers. Copy text or mixed documents...

Reference Guide - Page 4

... instructions. Then click: •• Devices and Printers (Windows 7®) •• Printers (Windows Vista®) •• Control Panel,and then click Printers and Faxes (Windows XP®) Look ... Auto Wireless Connect method does not apply for your HP Photosmart is set up the printer hardware, and then insert the printer software CD. Wait a minute, then plug the power...

Reference Guide - Page 5

...Applications/HewlettPackard/Device Utilities to change from the CURRENT CONFIGURATION section. •• Network Diagnostic Utility (Windows only) can switch the connection to a wireless network connection by following : •• Prepare your wireless network. •• Set up your computer, click Start > All Programs > HP > HP Photosmart 5510 series > Printer Setup & Software...

Reference Guide - Page 6

...Photosmart 5510 series from the HP Photosmart software CD, insert the CD, and then begin installing the software. Temporarily disable the VPN before . -- you should allow , permit, or unblock. The software shows the printer status is "disconnected" even though the printer... from the electronic Help. The printer shows that can cause problems when using devices like scan. If your firewall...

Reference Guide - Page 8

... •• Get support for the whole family. •• Print calendars, notebook and graph paper, puzzles, cards, crafts, and more! •• From the Apps menu, touch Get More to...the control panel to print pages for your printer is ePrint? Some updates may appear slightly different from any email-capable device to the printer's email address assigned during the initial product...

User Guide - Page 3

... 7 Connectivity Add the HP Photosmart to a network...25 Change from a USB connection to a wireless network...26 Connect a new printer...27 Change network settings...27 Tips for setting up and using a networked printer...27 Advanced printer management tools (for networked printers 28 8 Solve a problem Get more help...29 Register your printer...29 Clear paper jam...29 Solve print problem...

User Guide - Page 5

... with cartridges on page 19 • Connectivity on page 25 • Technical information on page 37 • Solve a problem on page 5 • How do I? 1 HP Photosmart 5510 series Help For information about the HP Photosmart, see: • Get to know the HP Photosmart on page 29 HP Photosmart 5510 series Help HP Photosmart 5510 series Help 3

User Guide - Page 7

2 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts • Front and top views of the HP Photosmart Get to know the HP Photosmart 1 Color graphics display (also referred to as the display) 2 Control panel 3 Photo light 4 Memory card slot 5 Memory card door 6 Paper-width guide 7 Paper tray 8 Paper tray extender (also referred...

User Guide - Page 9

... • Replace the cartridges on page 20 • Manage apps on page 12 • How to get started with ePrint on page 12 • Clear paper jam on page 29 • Copy text or mixed documents on page 15 • Scan to a computer or memory card on page 17 • Solve a problem...

User Guide - Page 15

...from the Home screen. • To learn more tips about working with HP printers to help you want to print envelopes from the web, simply and easily. Tips...paper, not just one type of the same size. Make sure the paper-width guides do not bend the paper in the paper tray. • To clear paper jam, see Tips for working with cartridges, see Clear paper jam on page 44 for ink and paper...

User Guide - Page 19

... scan success on your computer either from the printer display or from the printer display. From the Start menu on page 18 Scan to a computer or memory card You can start a scan to Computer. Copy and scan ❑ Close lid. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, click Scanner Actions, and then click...

User Guide - Page 24

..., and then touch Tools. 2. Click the HP Photosmart 5510 series folder, click HP Photosmart 5510 series. Click the Device Services tab, and then click the Align Ink Cartridges button. 2. From the Home screen, touch the right directional key. To align printer from the printer display 1. b. Chapter 6 To align printer from the printer software Do one of the following according...

User Guide - Page 29

... Mac: a. c. b. Click HP Photosmart 5510 series, click Printer Connections and Software, and then click Connect a new printer c. b. Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software connection to this printer to wireless. From the Home screen on the screen. 2. Click HP Photosmart 5510 series, click Printer Setup & Software Selection, and...

User Guide - Page 31

...paper path cover. Click here to register your printer, you can find more information and help about your HP Photosmart by phone Get more help viewer. Solve a problem Solve a problem 29 Clear paper jam To clear a paper jam 1. Register your printer... • Get more help • Register your printer • Clear paper jam • Solve print problem • Solve copy and...

User Guide - Page 32

... Troubleshoot and Support, and then touch Clear Carriage Jam. Touch directional key to print, HP provides a Print Diagnostic Utility (Windows only) that there is paper in the paper tray. Click here to go online for more information. 30 Solve a problem Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Print Actions, and then double...

User Guide - Page 33

... and availability vary by phone 31 Solve a problem HP support by product, country/region, and language. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Scan Actions, and then double-click HP Scan Diagnostic Utility. See Align printer on your network security settings. Click here to scroll through options, and then touch...

User Guide - Page 34

...printer If you are not satisfied with the supply upgrade cartridge. 5. See Clean printhead automatically on page 19 for more about support options. Be prepared to provide the following information: • Product name (HP Photosmart 5510... a supply upgrade problem error message, contact HP support for the HP Photosmart at about the time that appear when the situation occurs • Answers...

User Guide - Page 46

...is SNPRH-1001. Touch Enabled or Disabled. Regulatory notices The HP Photosmart meets product requirements from the control panel. Technical information 44 Technical information ...Printer, etc.) or product numbers (CQ176A, etc.). Touch the down arrow to scroll through a wireless or Ethernet connection over a network, Auto Power-Off should not be confused with the marketing name (HP Photosmart 5510...