Get support for HP Pavilion dv9700 - Entertainment Notebook PC

HP Pavilion dv9700 Support Question

HP Pavilion dv9700 Support Question

Find answers below for this question about HP Pavilion dv9700 - Entertainment Notebook PC.
Need a HP Pavilion dv9700 manual? We have 21 online manuals for this item!
Question posted by ThantM3X on March 21st, 2014

Hp Pavilion Dv9700 Won't Boot Gets Power

The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by freginold on May 22nd, 2014 6:50 PM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,885
1,100
points
Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board (if the laptop has one), or the motherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related HP Pavilion dv9700 Manual Pages

End User License Agreement - Page 1

...install and use of any portion of the Software Product which constitutes non-proprietary HP software or software provided under public license by third parties ("Freeware"), is licensed...Storage. You may include associated media, printed materials and "online" or electronic documentation. HP grants you the following rights provided you comply with your use the Software Product only on...
End User License Agreement - Page 2

... by law, including but not limited to the original Software Product provided by HP unless HP provides other terms along with /for the upgrade. You may collect and use..., copyright notices or proprietary restrictions from the Software Product. 6. To use the Software Product for your HP Product, whether in this EULA, and if applicable, the Certificate of this EULA. 7. PROPRIETARY RIGHTS....
End User License Agreement - Page 3

... so the above limitation or exclusion may not apply to you in its suppliers under HP's standard commercial license. 12. You shall comply with FAR 12.211 and 12.212,...or biological weapons proliferation. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING,...
End User License Agreement - Page 4

...majority in the express warranty statements accompanying such products and services . The only warranties for HP products and services are set forth in your state of residence and, if applicable, you... 10/03 5096-031* 355096-031 This EULA is subject to the Software Product or any HP policies or programs for technical or editorial errors or omissions contained herein. Nothing herein should be...
Backup and Recovery - Windows Vista - Page 8

... software. ● The computer must be connected to AC power during this process. ● Only one set of recovery discs...power before you can exit the program before inserting it into the computer optical drive. ● If necessary, you are used to start up the computer for the first time, be sure to create a set of the full factory image. Creating recovery discs After setting up (boot...
Setup Utility - Windows Vista - Page 11

... changing the Setup Utility language 2 closing the Setup Utility 4 D Diagnostics menu 6 displaying system information 3 drives, boot order 6 F fingerprint reader 1 S secondary hard drive self test 6 Security menu 5 selecting in the Setup Utility... 6 L language support 6 M Main menu 5 N navigating in the Setup Utility 2 P passwords 5 power-on password 5 R restoring default settings 3 Index 7
Setup Utility - Windows Vista and XP - Page 11

...sound 6 C changing the Setup Utility language 2 closing the Setup Utility 4 D Diagnostics menu 6 displaying system information 3 drives, boot order 6 E enhanced SATA support 6 F fingerprint reader 1 H hard drive self test 6 R restoring default settings 3 S... 5 V video memory 6 L language support 6 M Main menu 5 N navigating in the Setup Utility 2 P passwords 5 power-on password 5 ENWW Index 7
Software Update, Backup, and Recovery - Windows Vista - Page 6

...unplugging the power cord from the AC outlet. Access the page on the HP Web site that is running on battery power, docked in an optional docking device, or connected to an optional power source.... corner of the date, name, or other system information is connected to reliable external power using the AC adapter. Identify the BIOS update that provides software for displaying BIOS information...
Software Updates - Windows Vista - Page 8

Access the page on the HP Web site that is later than those currently installed on the screen to identify your ...Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on battery power, docked in the lower-left corner of the date, name, or other system information is connected to select Exit > ...
Wireless (Select Models Only) - Windows Vista - Page 30

Get the latest version of the WLAN device software for the latest software. 24 Chapter 6 Troubleshooting wireless connection problems ...notification area after you are using was purchased separately, consult the manufacturer's Web site for your computer at the HP Drivers and Downloads Web site. A Windows "Device not Found" error message may also be reinstalled. The driver must be displayed.
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Maintenance and Service Guide - Page 11

1 Product description Category Product Name Processors Description Fullfeatured models (AMD) HP Pavilion dv9500, dv9600, and √ dv9700 Entertainment PCs Intel® Core™ 2 Duo processor: T7700 (2.4-GHz, 4-MB L2 cache, 800-MHz FSB) Intel® Core™ Duo processors: T7500 (2.2-GHz, 4-MB L2 cache, ...
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Maintenance and Service Guide - Page 17

...; 3 on computer models equipped with a fingerprint reader) Docking VGA (Dsub 15-pin) √ 2-pin AC power for 90-W AC √ adapter 2-pin AC power for 65-W AC adapter Expansion port 3 supports the HP √ xb3000 Notebook Expansion Base and HP Notebook QuickDock Defeatured models (AMD) 8m GM system board (Intel) 8m PM system board (Intel) √...
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Maintenance and Service Guide - Page 24

...powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: To establish a wireless connection, a wireless network must already be set up. ● Blue: An integrated wireless device, such as the HP...Front components Item (1) (2) (3) (4) (5) (6) (7) (8) (9) Component Power light Battery light Drive light Wireless switch Wireless light Consumer infrared lens Audio-...
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Maintenance and Service Guide - Page 41

...includes software CD) 407939-001 412175-001 412176-001 445170-001 Backpack Carrying case HP Remote Control Infrared emitter with cable Optical wired mouse RF input adapter cable (without... slot) Wired headset 439128-001 439254-001 371693-001 Wireless laser mouse (includes cable adapter) Power cords: Argentina Australia and New Zealand 430958-001 394279-D01 394279-011 Belgium, Europe, Finland,...
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Maintenance and Service Guide - Page 119

... Floppy. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ USB Floppy ◦ ATAPI CD/DVD ROM Drive ◦ Hard drive ◦ USB Diskette on the hard drive. Security menu Select Administrator password Power-On Password To Do This Enter, change...
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Maintenance and Service Guide - Page 156

...9679; Use any of the following tasks for the first time, be connected to AC power during this process. ● Only one set of recovery discs can recover your computer....; Performing a full system recovery (Recovery Manager software feature). Creating recovery discs After setting up (boot) your computer by the operating system and Recovery Manager software are designed to help you with the...
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Maintenance and Service Guide - Page 172

... module removal 82 spare part number 21, 33, 82 Bluetooth module cable, illustrated 29 boot options 109 boot order 109 bottom components 17 button sound 109 buttons DVD 11 media 11 next/fast forward 11 play/pause 11 power 10 previous/rewind 11 QuickPlay 11 stop 11 volume mute 10 C Cable Kit contents...
Notebook Tour - Windows Vista - Page 14

... off , but does not create a wireless connection. Produce sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: To establish...network must already be set up. ● Blue: An integrated wireless device, such as an HP Remote Control. Front components Component (1) Wireless switch (2) Wireless light (3) Consumer infrared lens (4) Audio-...
Power Management - Windows Vista - Page 12

... or in the computer and the computer is running on battery power. However, a battery in case of a power outage. To increase display brightness, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. If the computer contains a charged battery and is not plugged into...
Power Management - Windows Vista - Page 26

... events occur: ● The battery begins to external AC power under any of the following conditions: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional docking device or...

Similar Questions

Hp Pavilion T2000 Not Turning On
I have HP pavilion t2000 which refuse to switch on. Pushing power button does nothing
(Posted by trisibventures 1 year ago)
Touch Pad Hp Pavilion Dv4-1120us Entertainment Notebook Pc
I want to download driver/software touchpad hp pavilion dv4-1120us Entertainment notebook PC for win...
(Posted by sientmon 11 years ago)
I Have A Hp Pavilion Dv9700 Laptop Need ManualPleaseTracy
I would like to get a manual for my HP Pavilion dv9700 laptop for troubleshooting-worked now it won'...
(Posted by THoffman1 13 years ago)
Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP Pavilion dv9700 - Entertainment Notebook PC manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.