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HP Pavilion dv9700 Support Question

HP Pavilion dv9700 Support Question

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Question posted by acYAO on September 26th, 2014

Hp Dv9700 Won't Boot

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Answer #1: Posted by freginold on November 23rd, 2014 5:42 AM
This answer was accepted by the poster of the original question.
freginold

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When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard/system board. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related HP Pavilion dv9700 Manual Pages

End User License Agreement - Page 1

...GRANT OF LICENSE. d. Other software may contain a EULA in this EULA may accompany the HP Product. RIGHTS IN THE SOFTWARE the right to you in its suppliers. Storage. Freeware. Use...THIS EQUIPMENT: This End-User license Agreement ("EULA") is a legal agreement between you and HP or its online documentation. You may include associated media, printed materials and "online" or...
End User License Agreement - Page 2

...or an equivalent solution delivered in the Software Product and user documentation are owned by HP or its affiliates may make a one-time transfer of such license. After upgrading, ... TO USE OF DATA. UPGRADES. LIMITATION ON REVERSE ENGINEERING. PROPRIETARY RIGHTS. entirely by HP unless HP provides other terms will also terminate upon conditions set forth elsewhere in this EULA. 8....
End User License Agreement - Page 3

... for the Software Product or U.S. $5.00. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HP AND ITS SUPPLIERS PROVIDE THE SOFTWARE PRODUCT "AS IS" AND WITH ALL FAULTS, AND HEREBY... OF LIABILITY. U.S. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING...
End User License Agreement - Page 4

... the laws of the State of residence and, if applicable, you are set forth in your employer to the Software Product or any HP policies or programs for HP products and services are of the legal age of their respective companies. Rev. 10/03 5096-031* 355096-031 The information contained herein...
PERJANJIAN LISENSI PENGGUNA-AKHIR (Indonesia) - Page 4

... not be construed as constituting an additional warranty. The information contained herein is subject to change without notice. Nothing herein should be liable for HP products and services are set forth in the express warranty statements accompanying such products and services . Perangkat Lunak ini atau dengan subyek lain yang dicakup ...
HP USB Digital Drive - Page 2

You can be included. An SD memory card 2 may not be used with any HP authorized reseller. User Guide 1 The Digital Drive can purchase one (in various storage capacities) from any computer that ... video, and data. However, you will need an SD memory card to operate the Digital Drive. The HP USB Digital Drive 1 is running Microsoft Windows XP Home, Windows XP Pro, or Windows 2000.
HP USB Digital Drive - Page 11

To access HP technical support, visit the HP Web site at http://www.hp.com, and select your own questions. Accessing Technical Support Support ... and submit your country or region. When you call technical support, have the following items available: ■ The HP USB Digital Drive ■ Conditions under which the problem occurred ■ Error messages that have occurred ■ Hardware...
HP USB Digital Drive - Page 112

... herein. The information contained herein is a trademark. © 2003 Hewlett-Packard Development Company, L.P. and/or other countries. User Guide HP USB Digital Drive First Edition July 2003 HP shall not be liable for HP products and services are trademarks of Microsoft Corporation in the express warranty statements accompanying such products and services. Microsoft...
Security - Windows Vista - Page 2

...: 419772-002 © Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Nothing herein should be liable for HP products and services are U.S. The only warranties for technical or editorial errors or omissions contained herein. Microsoft and Windows are set forth in the express...
Security - Windows Vista - Page 18

... to start over the fingerprint sensor until the finger on the screen to Windows using a fingerprint registered in the upper-left corner of using an HP computer with an integrated fingerprint reader or an optional external fingerprint reader, you must set up the fingerprint reader before registering at least 2 fingers, click...
Backup and Recovery - Windows Vista - Page 2

...The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. First Edition:... without notice. registered trademark of Microsoft Corporation. Nothing herein should be liable for HP products and services are set forth in the express warranty statements accompanying such products and services. ...
Backup and Recovery - Windows Vista - Page 7

System restore points allow you with the following tasks for safeguarding your information and restoring it in case of a system failure: ● Backing up (boot) your computer and restore the operating system and software programs to factory settings in case of recovery discs (Recovery Manager software feature). Recovery discs are ...
Backup and Recovery - Windows Vista - Page 8

... creating the recovery discs. The software allows the creation of only one set of recovery discs of recovery discs: 1. Creating recovery discs After setting up (boot) the computer and recover the operating system and software to factory settings in a safe place. The recovery discs are operating the computer on -screen instructions...
Backup and Recovery - Windows Vista - Page 11

... Manager opens. 2. Recovery Manager works from recovery discs that was preinstalled at the factory. Recovery Manager software allows you have not already tried these steps: 1. HP recommends that you to create an entire drive backup as soon as System Restore and driver roll-back capabilities.
Drives - Windows Vista - Page 2

Windows is subject to change without notice. The only warranties for technical or editorial errors or omissions contained herein. Nothing herein should be liable for HP products and services are set forth in the express warranty statements accompanying such products and services. Third Edition: November 2007 First Edition: April 2007 Document ...
External Devices - Windows Vista - Page 2

... herein is subject to change without notice. Nothing herein should be liable for HP products and services are set forth in the express warranty statements accompanying such products... contained herein. First Edition: April 2007 Document Part Number: 438939-001 HP shall not be construed as constituting an additional warranty. © Copyright 2007 Hewlett-Packard Development Company, L.P.
External Media Cards - Windows Vista - Page 2

...subject to change without notice. Nothing herein should be liable for HP products and services are set forth in the express warranty statements ... a trademark of its proprietor. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. First Edition: April 2007 Document Part Number: 438941...
Wireless (Select Models Only) - Windows Vista - Page 35

... to a WLAN 16 corporate WLAN connection 16 D DSL modem 9 E encryption 14 F firewall 14 H HP Broadband Wireless Module 18 I icons network status 2, 24 wireless 2 interference, minimizing 26 M minimizing interference 26... 25 network security codes network key 25 SSID 25 network status icon 2, 24 P PC Card adapter 8 public WLAN connection 16 corporate WLAN connection 16 described 1 functional range ...
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Maintenance and Service Guide - Page 11

1 Product description Category Product Name Processors Description Fullfeatured models (AMD) HP Pavilion dv9500, dv9600, and √ dv9700 Entertainment PCs Intel® Core™ 2 Duo processor: T7700 (2.4-GHz, 4-MB L2 cache, 800-MHz FSB) Intel® Core™ Duo processors: T7500 (2.2-GHz, 4-MB L2 cache, ...
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Maintenance and Service Guide - Page 17

... (Dsub 15-pin) √ 2-pin AC power for 90-W AC √ adapter 2-pin AC power for 65-W AC adapter Expansion port 3 supports the HP √ xb3000 Notebook Expansion Base and HP Notebook QuickDock Defeatured models (AMD) 8m GM system board (Intel) 8m PM system board (Intel) √ √ 8p PM system board (Intel) √...

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