HP Pavilion dv6 Support Question
HP Pavilion dv6 Support Question
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Question posted by norshe on August 13th, 2014
Hp Pavillion Dv6 6135dx Wont Turn On
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Current Answers
Answer #1: Posted by freginold on November 4th, 2014 4:37 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard/system board. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP Pavilion dv6 Manual Pages
User Guide - Page 2
...registered trademarks of its proprietor and used by its proprietor. Nothing herein should be available on your computer. HP shall not be liable for HP products and services are set forth in the Notebook PC User Guide, go to most models.
First ... express warranty statements accompanying such products and services.
Microsoft and Windows are common to the HP Web site at http://www...
User Guide - Page 5
... modem 13 Using wireless devices ...13 Identifying wireless and network status icons 14 Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN ...16 Setting up a WLAN ...16 Protecting your WLAN ...17 Connecting to a WLAN ...18 Roaming to...
User Guide - Page 6
... very weak 22 Cannot connect to the wireless router 22 Connecting to a local area network ...22
3 Pointing devices and keyboard ...24 Using the TouchPad ...24 Turning the TouchPad on and off 24 Using TouchPad gestures 25 Scrolling ...25 Pinching ...26 Rotating ...26 Setting pointing device preferences 27 Connecting an external mouse...
User Guide - Page 7
... stops before completion 57 A DVD playing in Windows Media Player produces no sound or display 58 A device driver must be reinstalled 58 Obtaining the latest HP device drivers 59 Obtaining the latest Windows device drivers 59
5 Power management ...60 Setting power options ...60 Using power-saving states 60 Initiating and exiting...
User Guide - Page 14
... the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off , press the button to turn on the computer.
● When the computer is on, press the button briefly to initiate Sleep.
● When the computer is in...
User Guide - Page 24
...but no network devices are connected (or all wireless network devices are connected to turn on or turn on .
The wireless light indicates the overall power state of your computer are connected...key (f12) to a wired network. Using the wireless controls
You can be controlled through HP Wireless Assistant.
14 Chapter 2 Wireless, local area network, and modem
Because the wireless ...
User Guide - Page 25
... the state of the wireless devices, click the Show hidden icons icon, the arrow at the left of Windows®
Mobility Center. NOTE: Enabling or turning on or off using HP Wireless Assistant. Click Close. Using operating system controls
Some operating systems also offer a way to a network or a Bluetooth-enabled device.
User Guide - Page 29
Bluetooth and Internet Connection Sharing (ICS)
HP does not recommend setting up a personal area network (PAN) of Bluetooth devices. The strength of Bluetooth is a limitation of the computers, the other computers may ...
User Guide - Page 31
... latest software. Troubleshooting wireless connection problems 21
Some networks change the corresponding code in your computer from the HP Web site at http://www.hp.com. NOTE: If the WLAN device you configure the WLAN, the software driver is no network icon ...your computer to identify your computer to the network. ● For a network connected to http://www.hp.com/support. 2.
User Guide - Page 34
...illustration and table describe the computer TouchPad. Functions like the left button on an external mouse. Turning the TouchPad on an external mouse. Functions like the right button on and off . NOTE: ...and keyboard When the TouchPad zone is active, the light is turned on and off, quickly double-tap the TouchPad off . To turn the TouchPad on at the factory. Moves the pointer and ...
User Guide - Page 38
... brightness level incrementally when you hold down this key.
Plays the next track of an audio CD or the next section of a DVD or a BD.
Turns the wireless feature on both the computer and the monitor. To establish a wireless connection, a wireless network must also be set up. The switch screen image...
User Guide - Page 42
... WARNING!
Component (1)
Internal microphone
Description Records sound.
(2)
Webcam (select models only)
Records audio and video and captures still photographs.
(3)
Webcam light (select models only)
Turns on headphones, earbuds, or a headset. For additional safety information, refer to the headphone jack, the computer speakers are disabled.
(9)
Audio-in (microphone) jack
Connects...
User Guide - Page 45
... software
Your computer includes preinstalled multimedia software that allows you to play an audio CD, click Windows Media Player.
Using CyberLink PowerDVD 8 software
CyberLink PowerDVD 8 turns your computer into the optical drive. 2. Installing multimedia software from a disc
To install any multimedia software from a CD or DVD, follow the on the manufacturer...
User Guide - Page 53
.... A single-layer Blu-ray Disc can store 25 GB, over 5 times the capacity of digital information, including high-definition video. Playing a CD, DVD, or BD
1. Turn on the drive bezel to the outside of a dual-layer DVD at 4.7 GB. Press the release button (1) on the computer. 2. Optical drive 43
A dual-layer...
User Guide - Page 59
... the hard drive bay toward you are not sure whether the computer is off or in Hibernation, turn the computer on a flat surface. 6. Optical drive 49 If you , loosen the 2 hard ...the hard drive cover away from the computer. 7. Shut down the computer through the operating system. 3. Turn the computer upside down on by pressing the power button. Save your work. 2.
Disconnect all external ...
User Guide - Page 73
...the following conditions: WARNING! If provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from the computer). Plug the AC adapter into a ...display
brightness, press the f3 action key or reconnect the AC adapter. The grounding pin is turned on the computer. 2. Do not charge the battery while you are onboard aircraft. ●...
User Guide - Page 75
... and Support > Troubleshoot > Power, Thermal and Mechanical. 3. To insert the battery: 1. Turn the computer upside down the computer through Windows before removing the battery.
Using battery power 65...safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. Using Battery Check
Help and Support ...
User Guide - Page 81
... Environmental Notices for one month or more information about ordering a replacement battery.
Click Start. 3. Disposing of a stored battery, place it , HP recommends purchasing a new battery when the storage capacity indicator turns green-yellow. If the battery is shut down the computer
CAUTION: Unsaved information will be lost when the computer is possibly...
User Guide - Page 119
.... 3. This restores the computer to recover your computer includes a solid-state drive (SSD), you use HP Recovery Manager to recover using Recovery Manager. To restore the system from the recovery discs: 1. or -
● Turn on the screen.
2.
HP recommends that was preinstalled at the bottom of recovery discs (entire drive backup) as soon...
User Guide - Page 122
... wireless certification labels 12 troubleshooting disc burning 57 disc play 56 DVD movie play 57 external display 57 HP device drivers 59 optical disc tray 54 optical drive detection 55 Windows device drivers 59 turning off the computer 71
U unresponsive system 71 USB cable, connecting 80 USB devices
connecting 80 description 80...
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