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HP Officejet Pro 8000 Support Question

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Question posted by c27lisasm on January 15th, 2014

Hp Officejet Pro 8000 The Print Cartridge Cradle Cannot Move

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Answer #1: Posted by BusterDoogen on January 15th, 2014 12:29 PM

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BusterDoogen

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I suggest you watch this video to solve the stuck carriage.

I hope this is helpful to you!

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Related HP Officejet Pro 8000 Manual Pages

User Guide - Page 8

...hidden SSID 82 Make sure the wireless version of the HP device is set as the default printer driver (Windows only 82 Make sure the HP Network Devices Support service is running (Windows only) ... print due to print - Paper detected does not match paper size or type selected 89 The cartridge cradle cannot move. Clear the jam and press the Resume button on the front of paper. Your printer is...

User Guide - Page 20

... HP Printing Paper is a high-quality multifunction paper. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. HP Advanced Photo Paper This thick photo paper features an instant-dry finish for two-sided color usage with any inkjet printer...

User Guide - Page 55

... name is security software running on your computer, can be found when installing HP software • Unable to print, print job stuck in queue, or printer goes offline • Unable to see printer status on your computer The firewall might be preventing your HP device from notifying computers on your computer. Install the software on your...

User Guide - Page 82

Restart components of the HP device is set as the default printer driver (Windows only) • Make sure the HP Network Devices Support service is running (Windows only) ...might help solve the problem. Connecting an Ethernet cable turns off the HP device's wireless capabilities. If a problem is detected, the printed test report will recover a network communication issue. If you are ...

User Guide - Page 92

... Problem - Replace the following to be replaced • Paper Mismatch - Your printer is currently offline • Printer Paused - Your printer is currently paused • Document failed to correct the error: To replace the printheads Incompatible Printhead - Paper detected does not match paper size or type selected • The cartridge cradle cannot move. Chapter 5 • Replace...

User Guide - Page 93

... not need to replace cartridges until prompted to avoid possible printing delays. Paper detected does not match paper size or type selected Use the following to correct the error: • Load media • Print on recycling used ink supplies, see HP inkjet supplies recycling program. There is out of the printer Use the following to...

User Guide - Page 94

... correct the error: • Replace the ink cartridges • HP inkjet supplies recycling program Printer Offline - Double-click the icon for your product to Pause Printing or Use Printer Offline. 4. On the Printer menu, make sure there are no check marks next to open the print queue. 3. Click System Preferences, click Print & Fax, and then click select the...

User Guide - Page 101

... permission, printer information, including model number, serial number, and estimated ink levels. Upgrade non-wireless devices to use 802.11g wireless technology 802.11g print server for up to 250 pages of the www.hp.com/ buy /supplies. HP Solution Center uploads, with multiple computers. You can also order online by country/region). Cartridge information...

User Guide - Page 124

...use , only 2400-2454 MHz frequency band (channels 1-9) may be confused with the marketing name (HP Officejet Pro 8000 Printer) or product number. 120 Regulatory information This compliance is SNPRC-0702-01 (HP Officejet Pro 8000 Printer) or SNPRC-0702-02 (HP Officejet Pro 8000 Wireless Printer). The wireless telecommunications functionality of this product may be used in the EU Declaration of...

User Guide - Page 125

...: Regulatory Model Number:1) Product Options: Hewlett-Packard Company DoC#: SNPRC-0702-01-A 60, Alexandra Terrace, # 07-01 The Comtech, Singapore 118502 HP Officejet Pro 8000 Printer Series SNPRC-0702-01 C9101A / Automatic 2-Sided Printing Device CB090A / 250-sheet Paper Tray conforms to the following Product Specifications and Regulations: SAFETY: EMC: IEC 60950-1:2001 / EN60950-1:2001...

User Guide - Page 126

...:1) Product Options: Radio Module Number: Hewlett-Packard Company DoC#: SNPRC-0702-02-A 60, Alexandra Terrace, # 07-01 The Comtech, Singapore 118502 HP Officejet Pro 8000 Printer Series SNPRC-0702-02 C9101A / Automatic 2-Sided Printing Device CB090A / 250-sheet Paper Tray RSVLD-0608 conforms to the following Product Specifications and Regulations: SAFETY: EMC: RADIO: IEC 60950-1:2001...

Wired/Wireless Networking Guide - Page 3

... for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from the cartridges is used in the printing process in a number of injury from wall outlets before cleaning. 5. Use only the external...

Wired/Wireless Networking Guide - Page 5

...to complete the installation. 7. Double-click the HP Installer icon on your computer. 4. Follow the onscreen instructions to find the printer. Disconnect the USB wireless setup cable when prompted...computer. 3. Selecting this option allows the software to any USB port on your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD. Disconnect the ...

Wired/Wireless Networking Guide - Page 6

... Network Test indicates the the signal is weak, try moving the HP device closer to your HP Officejet/Officejet Pro device over a network, try printing the document. The following suggestions in the order listed: 1. Mac OS Open the HP Device Manager, located in the Dock. (HP Device Manager is interference on your computer and try the following tips...

Wired/Wireless Networking Guide - Page 7

.... If a problem is detected, the printed test report will include recommendations that the HP Officejet/Officejet Pro device is connected to see if the indicator...in the order listed: 1. Follow the onscreen instructions. Check to your network (page 8) 3. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume ...

Wired/Wireless Networking Guide - Page 8

...that is connected to a wireless network, print the device's Network Configuration Page: HP Officejet 6000 Press ( ) Wireless button. The lights indicate the following steps can also access the HP Network Assistant at the beginning of the HP device. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network...

Wired/Wireless Networking Guide - Page 9

... and HP Officejet/Officejet Pro device to see "Configure your computer after performing the steps above but are still unable to use to access the EWS again. Click Start, click Control Panel, and then double-click Printers. 2. Try using the HP device (for additional troubleshooting help. 4. If Jobs Stopped appears in the Dock, and then click Print...

Wired/Wireless Networking Guide - Page 10

...Settings, and then click Printers or Printers and Faxes. - Make sure the wireless version of the HP Officejet/Officejet Pro device is connected wirelessly and select Set as the default printer driver (Windows only) ...Change from a USB to a wireless connection any print jobs currently in the folder for the HP device, right-click the printer icon for the device, and then select Reconfigure ...

Wired/Wireless Networking Guide - Page 11

... the network defaults to enable the device to a wireless connection. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold ( ) Wireless button, press ( ) Resume button three times, and then release ( ) Wireless button. Method 2 (Windows only) 1. Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection Method 1 1. On...

Wired/Wireless Networking Guide - Page 13

... for example, two wireless computers or a wireless computer and a wireless printer). This address is printed on the serial number label (typically located on the back of the HP device), and this router. Ad hoc networks are typically small and simple (for the HP Officejet/ Officejet Pro device. Also, the performance of the network might not be as...