HP Officejet J6400 Support Question
HP Officejet J6400 Support Question
Find answers below for this question about HP Officejet J6400 - All-in-One Printer.Need a HP Officejet J6400 manual? We have 4 online manuals for this item!
Question posted by biggjohnne on April 24th, 2014
Hp 6400 Won't Scan
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Current Answers
Related HP Officejet J6400 Manual Pages
Wireless Getting Started Guide - Page 7
...turned on. (For more detailed information about your HP Officejet/Officejet Pro device to the wireless network, try reconnecting the Ethernet ...HP Network Assistant at the top of the HP Officejet/ Officejet Pro device is set up a network. (This Web site is connected to your computer, you will not be a hardware issue with your network or the router manufacturer as the default printer...
Wireless Getting Started Guide - Page 8
...on your network setup was shown on the Network Configuration Page (for printing or scanning).
To access the EWS On your browser, you are sure both have been ...the computer and the HP device both the computer and HP device have active connections to the same network, the firewall security software might need to access the EWS. b. A. HP Officejet J6400 a. b. You will...
Wireless Getting Started Guide - Page 9
....
2. If you are not being displayed in order to use the HP device over the network again. English
4. Make sure the HP Officejet/Officejet Pro device is online and ready
If you have the HP software installed, you from your Printers or Printers and Faxes folder. To check the HP device's status, complete the following , depending on your firewall might be...
Wireless Getting Started Guide - Page 10
...HP device's control
J6400 All-in the HP device.
2. Select Tools, select Network Setup, and then select Restore Network Defaults.
9 Change the connection method Mac OS
1.
Connect the HP Officejet/Officejet Pro device... following steps:
HP Officejet J4680 a.
From the Information and Settings list, select Network Printer Setup Utility.
3. On the HP device's control
All-in-One series...
Wireless Getting Started Guide - Page 11
... queue or printer goes offline
• Scan communication errors or scanner busy messages
• Unable to cause interference even after configuring the firewall as described above and if you to your computer. For more information, see printer status on the local subnet, add incoming UDP port 427 to differentiate between your HP device and your...
Wireless Getting Started Guide - Page 12
... also used for the HP Officejet/ Officejet Pro device. Locate the MAC address for the following functions:
Printing • UDP ports: 427, 137, 161 • TCP port: 9100
Photo card upload • UDP ports: 137, 138, 427 • TCP port: 139
Scanning • UDP port: 427 • TCP ports: 9220, 9500
HP device status UDP port: 161...
Wireless Getting Started Guide - Page 13
...printers communicate with each other must have been shipped with a default network name, which uses the same network name.
For more information on how to the HP device without requiring a direct line of sight between the devices... connect to access the HP device. For more information, see the documentation that came with your HP Officejet/Officejet Pro device and a computer without...
User Guide - Page 8
...device ...72 Monitor the device ...73 Administer the device ...73 Use device management tools 74 Toolbox (Windows) ...74 Open the Toolbox ...74 Toolbox tabs ...74 Embedded Web server ...75 To open the embedded Web server 75 Embedded Web server pages 76 HP Printer Utility (Mac OS 76 Open the HP Printer Utility 77 HP Printer... 82 Set up faxing for the device ...82 Set up faxing (parallel ...
User Guide - Page 10
... Copy quality is poor ...146 Copy defects are apparent 146 The device prints half a page, then ejects the paper 147 Error messages appear 147 Solve scan problems ...147 Scanner did nothing ...147 Scan takes too long ...148 Part of the document did not scan or text is missing 148 Text cannot be edited ...149...
User Guide - Page 11
... Telephone support numbers 176 Placing a call ...177 After the phone support period 177 Additional warranty options 177 HP Quick Exchange Service (Japan 178 HP Korea customer support 178 Prepare the device for shipment 179 Remove the device control-panel faceplate 179 Remove the print cartridges before shipment 180 Remove the duplexer ...181 Remove the...
User Guide - Page 13
... find support information from the following resources:
Resource
Description
Location
Setup poster
Provides illustrated setup information.
The Toolbox is provided with the device. For more information, see HP Printer Utility (Mac OS).
For more information, see Toolbox (Windows). Toolbox (Microsoft® Windows®)
Provides information about operations. For more...
User Guide - Page 14
Location
www.hp.com/support www.hp.com For more information, see Obtain HP telephone support. During the warranty period, this support is often free of pages printed
from the trays and accessories • Ink levels
Provide the latest printer software, and product and support information. Understand the device parts
This section contains the following topics...
User Guide - Page 21
... Settings menu, click an item that came with a particular feature, then the icon for the function you have occurred during setup. If the selected device is the HP Photosmart Software window. For more information, see the onscreen Help that you want, and then press OK. For example, if you have a Macintosh computer...
User Guide - Page 22
... Software vary depending on the scanner glass or in the HP Photosmart Studio software vary depending on a Windows computer 1. If the selected device is customized to completely uninstall the HP Photosmart Software;
then reinstall the software.
Load originals
You can scan, import documents, and perform maintenance procedures such as the launching pad for the...
User Guide - Page 46
...-compliant or WIA-compliant programs on your computer prior to a memory device
42
Scan
This section contains the following topics:
• Scan an original to a program on . If it will launch the HP ScanPro application.
If this software, you install the software. 5 Scan
You can scan originals and send them to adjust, resize, rotate, crop, and...
User Guide - Page 52
...USB connection, then a dialog box will automatically appear on the device. To save the photos to your computer and use the HP Photosmart Software. Print an index sheet from your memory card to...the appropriate memory card slot on the computer when you are using the HP Photosmart Software that came with your device. Press the arrow keys and select Transfer to select Index Sheet. 4. Press...
User Guide - Page 124
...topics: • Work with print cartridges • Clean the device • General troubleshooting tips and resources • Solve printing problems...; Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems •... Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support ...
User Guide - Page 210
... 65 help 173
see also customer support Help button 12 Hewlett-Packard Company
notices 3 HP Photosmart Software
send scans to programs 43 HP Photosmart Studio
send scans to programs 43 HP Printer Utility (Mac OS)
administrator settings 74 opening 76 panels 77 HP Solution Center 17 humidity specifications 188
I
index sheets print 48
ink smearing, troubleshoot 140...
User Guide - Page 211
..., fax 156 lines copies, troubleshoot 146 scans, troubleshoot 150,
151 link speed, setting 82 load
tray 1 26 log, fax
print 71
M
Mac OS borderless printing 29 HP Photosmart Studio 17 HP Printer Utility 76 install software 110 print on special, or customsized media 28 print settings 34 sharing device 111 uninstall software 118 wireless communication...
User Guide - Page 215
sized media 27 print settings 33 set up wireless
communication 114 sharing device 108 system requirements 185 uninstall software 117 Windows Image Application (WIA), scan from 43 Windows Add Printer installation 110 borderless printing 28 duplexing 34 HP Photosmart Software 17 HP Solution Center 17 install software 106, 107 network setup 108 print on Mac OS...
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