HP Officejet 7000 Support Question
HP Officejet 7000 Support Question
Find answers below for this question about HP Officejet 7000 - Wide Format Printer.Need a HP Officejet 7000 manual? We have 3 online manuals for this item!
Question posted by cjhhcc on June 24th, 2013
General Printer Error
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Current Answers
Answer #1: Posted by DreadPirateRoberts on August 14th, 2013 10:56 AM
DreadPirateRoberts
Member since:
November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
This should help you troubleshoot the issue
Related HP Officejet 7000 Manual Pages
HP Jetdirect External Print Server Products - External USB Compatibility - Page 2
... Jetdirect en1700
Supported with USB 1.1 in many cases no longer rely on Laserjet MFP's. HP Officejet Pro K8600, L7300, L7500, L7600, L7700, 6200, 8500, and 9100 series They are ... a result, some of printers. The ew2400 and the en3700 which are USB 2.0 Hi-Speed will break down the supported printers for the Laserjet AIO's and Officejet Pro's. HP Officejet Pro K550, K850, K5300...
HP Jetdirect External Print Server Products - External USB Compatibility - Page 3
... works with these USB network-capable HP printers:
HP Color LaserJet CM1015/1017mfp*, CM3530mfp*, CM4730mfp*, CM6030mfp*, CM6040mfp*, 4730mfp*, 9500mfp*; HP Officejet Pro K550, K850, K5300, K5400, ... 3392, 4240, 4250, 4350, and 5200 series; HP Photosmart 1100, 1200, 1300, 7000**, and 8000 series; HP LaserJet M3027mfp*, M3035mfp*, M4345mfp*, M5025mfp*, M5035mfp*, M9040mfp*, M9050mfp*,3050...
HP Jetdirect External Print Server Products - External USB Compatibility - Page 4
...information. HP Officejet 6100 series*; HP LaserJet M3027mfp*, M3035mfp*, M4345mfp*, M5025mfp*, M5035mfp*, 3050*, 3052*, 3055*, 3390*, 3392*; HP Photosmart 1100, 1200, 1300, 7000**, and ...1100, 1200, 2280, 2300, 2600, 2800, 3000; no webscan ** except HP Photosmart 7200 series printers
© February 2007 Hewlett-Packard Development Company, L.P. HP LaserJet 1015, 1022, 1150, 1160, 1200...
User Guide - Page 8
... Ink system failure...104 Cartridge Problem...104 The following cartridge appears to print...106 Ink Service Capacity Warning 106 Previously used genuine HP cartridge 107 General printer error...107
5 Control-panel lights reference Interpreting control-panel lights 108
A HP supplies Order printing supplies online 114 Supplies...114 Ink cartridges...114 HP media...115...
User Guide - Page 43
... to print, print job stuck in the Print menu. In the drop-down menu next to Printer, select Shared Printers, and then
select your device. Select the Paper Size, and then click OK. In the ... • Mac OS X (v10.4): Click the Sharing tab, check the box next to Format for, select Shared Printers, and then select your device. If the HP software cannot find the HP device during installation...
User Guide - Page 47
... management problems • Solve network problems • Troubleshoot installation issues • Clear jams • Errors (Windows)
Work with label facing down. CAUTION: Wait until you have the new ink cartridge
available ... period of box, with ink cartridges
To ensure the best print quality from the HP Printer, you will need to replace an ink cartridge, wait until you have a new ink...
User Guide - Page 58
... skew and paper pick, see Control- For voltage requirements, see any defects on . align the printer. If you see no reason to rotate the image 180 degrees. There is not jammed in their... other end of the print. If lights are functioning properly. panel lights reference. • No error messages appear on the other cables are properly installed in the device. • Printhead and ink ...
User Guide - Page 64
...printing. Solution 7: Clear the paper jam Solution: Clear the paper jam and remove any errors. Check to see if the cancelled job remains in the print queue. If the carriage... 5: Wait until the product completes the current task.
From your print job will damage the printer.
60
Maintain and troubleshoot
If this did not solve the issue, try the next solution. CAUTION...
User Guide - Page 67
...the queue. Cause: A deleted print job was busy with another task your computer, open the printer folder and see : Clear jams Cause: The product had changed to the product. • Shut... product. Solution 7: Clear the paper jam Solution: Clear the paper jam and remove any errors.
If nothing has printed several minutes after it has been cancelled. Print troubleshooting
63 Some ...
User Guide - Page 68
...printer. If the carriage is stuck, forcing it to the product, check the status of the USB cable is not already unplugged. Cause: The computer was not communicating with the product. Cause: The product experienced an error... Cause: The print settings were set to print the first page of the printer to your document first. In the HP Solution Center software, click Settings, ...
User Guide - Page 90
...the Printer Toolbox from the Print Properties dialog box.
Load letter, A4, or legal unused plain white paper into the main input tray. 2.
Chapter 4
If you receive an error message...NOTE: You can cause print quality problems. For more information. To clean the printhead from the Printer Toolbox (Windows) 1. In the HP Solution Center, click Settings. 3.
Click Clean Printhead. ...
User Guide - Page 94
....
90
Maintain and troubleshoot
Or Click Start, click Control Panel, and then double-click Printers. ◦ Right-click the device icon, click Properties, and then click the Ports ... network configuration page. ◦ Click Start, point to Settings, and then click Printers or Printers and Faxes. - General network troubleshooting • If you are using the IP address from the control panel...
User Guide - Page 95
... diagnose the problems, try reducing the number of the "General network troubleshooting" conditions are met. • Though it is an error. Troubleshoot installation issues
91
Troubleshoot installation issues
If the following...installed in good working order. • Make sure that the device can print a printer status page. • Rear access panel is on each one to ensure proper ...
User Guide - Page 97
... site (www.hp.com/support). Or Click Start, click Control Panel, and then double-click Printers. ◦ Right-click the device icon, click Properties, and then click the Ports tab..../IP port for damage.
Restart your computer, and reinstall the device driver. Solve network problems
General network troubleshooting • If you are unable to install the device software, verify that:
◦...
User Guide - Page 100
...
This section covers the following topics: • Printhead problem - The following to print • Ink Service Capacity Warning • Previously used genuine HP cartridge • General printer error
Printhead Problem - Errors (Windows)
• Printhead Problem -
The printhead appears to be missing or damaged
Use the following to correct the...
User Guide - Page 109
... a paper jam or other obstruction Use the following to correct the error: • Clear a jam in this printer as it is currently
configured
The following cartridge is out of the printer Use the following to correct the error: Load media
Incompatible Cartridge(s)
Choose your error • The following cartridge is not intended for use in...
User Guide - Page 110
..., make sure there are going to move or transport the product after receiving this printer as it on its side to correct the error:
To check if the printer is currently paused Use the following to correct the error: Printer Offline
Document failed to print
The job failed to print due to print again. Double...
User Guide - Page 111
...quality.
Go to : www.hp.com/support.
If it is installed, check the print quality. Write down the error code provided in some other product. Go to : www.hp.com/support. Previously used : The genuine HP ink ... If a used in the message, and then contact HP support. Errors (Windows) 107 General printer error
If you keep it upright and do not leave the ink cartridge outside of the...
User Guide - Page 125
...been refilled, remanufactured, refurbished, misused, or tampered with the customer. c. d. For HP printer products, the use of the defect, refund the purchase price for the performance of limited warranty...by local law, the remedies provided in the world. 2. HP products may be interrupted or error free. 3.
C. Limitations of a manufacturer to the customer or any way affected by HP's...
User Guide - Page 132
... statement
LED indicator statement The display LEDs meet the requirements of EN 60825-1. This regulatory number should not be confused with the marketing name (HP Officejet 7000 Printer Series) or product number.
128 Regulatory information The Regulatory Model Number for your product is SNPRC-0803 (HP...
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