HP Officejet 6700 Support Question
HP Officejet 6700 Support Question
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Question posted by mitmani on September 28th, 2013
Paper Jams When Scanning Multiple Pages On A Hp Officejet 6700
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Answer #1: Posted by DreadPirateRoberts on December 20th, 2013 2:13 PM
DreadPirateRoberts
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November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
How to troubleshoot paper feed issues
How to use manual feed
Related HP Officejet 6700 Manual Pages
User Guide - Page 9
... be opened 126 Troubleshoot installation issues 127
Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear jams...132 Clear paper jams...132 Avoid paper jams...135
A Technical information Warranty information...136 Hewlett-Packard limited warranty...
User Guide - Page 21
...is heavyweight for longer lasting documents. NOTE: At this paper with any inkjet printer.
HP Printing Paper
HP Printing Paper is acid-free for easy handling without smudging. HP Office Recycled Paper
HP Office Recycled Paper is available in 8.5 x 11 inch, A4, 4 x 6 inch and 10 x 15 cm. It is a high-quality multifunction paper. Available in semi-gloss finish in several sizes...
User Guide - Page 22
... jams, poor print quality, and other supplies, go to www.hp.com. Chapter 1
Recommended papers for photo printing
For the best print quality, HP recommends using HP papers ...multiple prints to save you use media that is acid-free for producing professional quality photos. HP Photo Value Packs
HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper...
User Guide - Page 30
... damage the scanner.
4. Clean the automatic document feeder
If the automatic document feeder picks up multiple pages or if it can leave streaks on the glass. Dry the glass with a mild glass ...on the printer. Clean the exterior
WARNING! Avoid isopropyl alcohol because it does not pick up plain paper, you can damage the scanner glass. CAUTION: Use only glass cleaner to wipe dust, smudges,...
User Guide - Page 49
... fax
You can send a fax in a variety of the initial setup, by using the printer control panel. or multiple-page black-and-white or color fax by using either the control panel or the HP software provided with the recipient before sending any faxes. You can also send a fax manually from the control...
User Guide - Page 52
... temporarily unavailable. When you would dial a regular telephone. Send a fax from memory
You can scan a black-and-white fax into memory and then send the fax from the printer control panel ...answers. Load your dialing. For additional information, see Set up the telephone.
After the printer scans the pages into memory and sends them once it is complete.
When you hear a dial tone. 3....
User Guide - Page 53
...scanner
glass or Load an original in the automatic document feeder (ADF). 2. The printer scans the originals into memory and sends the fax when the receiving fax machine is scheduled. ...on the scanner
glass or Load an original in the automatic document feeder (ADF). 2.
The printer scans all pages and the scheduled time appears on the display. you to be sent at a time.
NOTE: ...
User Guide - Page 78
... slowly. If you have had a recent paper jam, and have all cartridges installed at all times after it will print more information, see www.hp.com/go/inkusage. You can still operate ...used. CAUTION: While ink cartridges are depleted
The printer can also print the Printer Status page to install new ink cartridges, see Understand the Printer Status Report). For information about ...
User Guide - Page 82
...HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan... Report • Understand the network configuration page • Clear jams
HP support
If you correct many common printer problems. HP online support is not operating correctly and ...
User Guide - Page 86
...again.
For Windows, set it as the default in the Print & Fax or Print & Scan section of the following topics:
• The printer shuts down unexpectedly • The printer is... The (Power button) light is on again. • For a paper jam, see Solve paper- See your computer's documentation for your HP dealer or call the support phone number for more about support options....
User Guide - Page 92
...empty for an extended period may lead to avoid possible printing delays. Chapter 8
NOTE: HP cannot guarantee the quality or reliability of printed documents. When you have noticed poor print ... dark. If you believe you have had a recent paper jam, and have a new ink cartridge available to : www.hp.com/go/anticounterfeit
Cause: Non-HP ink cartridges were being used. Solution 2: Check the ...
User Guide - Page 99
...the trays from the output tray. Multiple pages are being picked up • Fan the media before loading. • Make sure the paper guides are loading. There is fully extended;
otherwise, printed pages may fall off the printer.
... duplexer into the printer only when it is not overloaded with paper. • Use HP media for the media
size you are set to the correct markings in the trays is...
User Guide - Page 136
...paper jams • Avoid paper jams
Clear paper jams
Paper jams can occur either inside the printer or in enterprise networks.
Clear jams
Occasionally, media becomes jammed during a job.
Touch Reports, and then touch Network Configuration Page...the printhead, clear paper jams as soon as printers, web servers, fax machines, video cameras, files systems, backup devices (tape drives), ...
User Guide - Page 137
... it towards you through the automatic two-sided printing accessory (duplexer).
2. Check the front of paper from the output tray. a.
Locate any paper scraps or wrinkled media, and pull the media towards you are likely to clear a paper jam from the rollers, check the rollers and wheels for torn pieces of the duplexer, and...
User Guide - Page 139
... jams 135 CAUTION: If the paper tears when you are removing it snaps into place. Avoid paper jams
To help avoid paper jams, follow these guidelines. • Remove printed papers from...paper that paper loaded in the document feeder tray. the entire stack of a page, do not remove all unused paper flat in a resealable bag. • Do not use paper that is trying to run out of paper...
User Guide - Page 153
... number (CN583A or CV078A). Regulatory information 149 This regulatory number should not be confused with the marketing name (HP Officejet 6700 Premium e-All-in Japan about the power cord • Noise emission statement for Germany • LED indicator statement • Gloss of housing of peripheral devices for Germany • Notice to users of the U.S.
User Guide - Page 211
...; The printer has been turned off. • The cable connecting the printer, such as a paper jam), the printer saves incoming faxes to memory until prompted to do not need to replace cartridges until ... different ways, including in the printer. G Errors (Windows)
Fax memory full
If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such...
User Guide - Page 212
..., try the following : • Make sure that you replace the cartridge, contact HP support. Insert the cartridge into the slot. For more information, see Replace the ink... more information about obtaining cartridges for information about ink cartridge warranty, see Clear jams.
Paper Jam
Paper has become jammed in order, with the most likely solution first. Solution 1: Turn the printer...
User Guide - Page 221
... systems supported 140
originals scan 38
output tray locating 11 media supported 144
P
pages per month (duty cycle) 140
paper jams 132, 135 size, set for fax 54
paper-feed problems, troubleshoot 94... cards 24 troubleshoot memory
devices 118 poll to receive fax 53 ports, specifications 139 power
specifications 148 troubleshoot 83 power input, locating 12 print diagnostic page 90 double-sided 36...
User Guide - Page 223
... test, failed 105 firewalls 84 jams, paper 135 media not picked up from
tray 94
memory devices 117 missing or incorrect
information 86 multiple pages are
picked 95 network configuration
page 130 nothing prints 83 paper-feed problems 94 power 83 print 82 printer status report 129 receive faxes 110, 113 scan 99 scan quality 101 send faxes 110...
