HP Officejet 6600 Support Question
HP Officejet 6600 Support Question
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Question posted by lfmann on April 10th, 2012
My Fax Won't Work. I Passed The Set-up. I Get Error Messages When I Try To Fax
How do you find out what the error messages mean. They are not listed in my user manual. Error message 358. The receiver is a business & is always on. I hear it dial & ring. Then a squelch, but no return squelch.
Current Answers
Related HP Officejet 6600 Manual Pages
Getting Started Guide - Page 15
... (but not directly connected to allow you hear fax tones from a phone that you can be stored in memory might be reduced.
Set the Rings to Answer setting to a high number to the printer).
You can receive faxes manually from a sending fax
connected to a voicemail service on the Auto Answer option (the default setting) from the document feeder
phone line...
Getting Started Guide - Page 21
... when sending faxes, receiving faxes, or both. Step 1: Check the fax setup
Check the status of the printer and make sure it is not set up fax, check the following list of possible problems
If you have run the fax text but are still having faxing problems, you can print a fax
test report to check the status of the error code...
Getting Started Guide - Page 22
..." on the back of the printer.
• Try connecting a working properly.
--Make sure the printer is set to receive faxes automatically.
--Make sure the Rings to Answer setting is set to a greater number of the other devices and run the test again. The printer can only receive faxes manually.
• If you have a computer dial-up for your country/region.
• If you...
User Guide - Page 8
... Part of the document did not scan or text is missing 97 Text cannot be edited...97 Error messages appear...98 Scanned image quality is poor 98 Scan defects are apparent 100 Solve fax problems...100 The fax test failed...101 Solve problems using Web Services and HP websites 114 Solve problems using Web...
User Guide - Page 56
... the printer is loaded in the main tray. If you receive a fax, the fax does not print and an error message appears on one page, if possible. Touch OK to the designated fax machine (for received faxes from the printer control panel 1.
Set the paper size for received faxes You can cancel fax forwarding by default, so the image of the incoming...
User Guide - Page 67
... fax error reports • Print and view the fax log • Clear the fax log • Print the details of the fax on the report 1. To enable fax confirmation 1.
You do so.
This means that a confirmation report is Off. Touch to select one of the fax on the control panel display after each fax sent or received.
On (Fax Send)
Prints a fax...
User Guide - Page 100
... the document did not scan or text is missing • Text cannot be edited • Error messages appear • Scanned image quality is poor • Scan defects are not low on the... the job. Chapter 8
• Large, black typefaces look splotchy (not smooth) The default enhancement setting might be coming out of Sleep mode after a period of inactivity, which delays processing a short while...
User Guide - Page 102
... document feeder (ADF). If the following suggestions do not work with the HP software provided with the top forward and...using a USB connection, make sure the document is not skewed.
Error messages appear • Unable to blend too much. Often, the ink ..., try reducing the size of the image after scanning. ◦ Print the scanned image to a word-processing program that the other device is...
User Guide - Page 105
...; The printer is having problems sending and receiving faxes • The printer is having problems sending a manual fax • The printer cannot receive faxes, but can send faxes • The printer cannot send faxes, but can receive faxes • Fax tones are recorded on my answering machine • The phone cord that the printer is busy. If the test fails again, continue...
User Guide - Page 112
... for an error message providing information about changing ECM, see Case C: Set up the printer with a PBX phone system or an ISDN line.
108 Solve a problem Phone lines with DSL.
• Make sure the printer is off and try faxing again. If you do not hear a dial tone, call your home or office.
• Try connecting a working phone and...
User Guide - Page 123
... might create a second version of the following, depending on hold, click Resume. 4. Try using it. If
Solve wireless problems 119 To check the printer's status, follow the...set as you still cannot use the printer, your computer to the next section for your Printers or Printers and Faxes or Devices and Printers folder. For more information, see Configure your firewall software to work...
User Guide - Page 124
... a remote, secure connection to the VPN. Right-click the printer icon for a port in the list with a USB cable. To connect to the checkmark. 3. TIP: To use the printer while connected... sure the correct version of the printer driver is set up the wireless network.
For more than one icon in the Printers or Printers and Faxes or Devices and Printers folder is connected wirelessly: a. b. Click...
User Guide - Page 125
..." or "create a rule for this . section. Configure your firewall software to work with the printer 121 This is how the firewall learns what can be trusted on...errors or scanner busy messages • Unable to "not show alert messages," you computer any safer and may see alert messages from notifying computers on your security software up to "allow any firewall settings from default, try...
User Guide - Page 129
...settings 1. Touch (right arrow), touch Setup, and then touch Network. A message...the network configuration page and enter the IP address manually in the printer driver match the printer IP address...IP address listed on the network configuration page. ◦ Click OK twice to save the settings and close ..., and then click Printers or Printers and Faxes or Devices and Printers. - ◦ Make sure ...
User Guide - Page 200
... you enter an invalid IP address during the installation, your convenience.
A message appears warning that came with the printer.
1. Turn the wireless radio on and off the radio.
Change advanced network settings
CAUTION: Network settings are an advanced user, you should not change settings such as the IP address, link speed, DNS, and mDNS. Appendix...
User Guide - Page 206
... are listed in the.... • Make sure that holds the ink cartridges). Appendix G
To solve this problem, try the following : • Make sure that you have loaded paper that meets specifications and is...information, see HP support. Close the ink cartridge access door and check if the error message has gone away.
For more information, see
Load media. NOTE: If the paper...
User Guide - Page 207
...Faxes or Devices and Printers.
- Or Click Start, click Control Panel, and then double-click Printers. 2. Try using the printer again. Click Start, and then click Printers or Printers and Faxes or Devices... the printers listed in the ...message, and then contact HP support. Door or cover open 203 If this problem persists, write down the error code provided in the printing system.
Try...
User Guide - Page 213
..., set up (parallel phone systems) 172 phone cord connection test, failed 102 phone cord too short 113 phone cord type test, failed 103 poll to receive 51
print last transaction details 65
receive 49 receive, troubleshoot 107,
110 redial options 60 reduction 52 reports 62 reprint 50 rings to activate TWAIN
source 98 error reports, fax 64...
User Guide - Page 215
... illustration 12 receive faxes auto answer mode 58 automatically 49 blocking numbers 52 forwarding 51 manually 49 polling 51 rings to answer 58 troubleshoot 107, 110 recycle print cartridges 152 redial options, setting 60 reduce fax 52 regulatory information 144, 150 regulatory model number 144 replace ink cartridges 73 reports confirmation, fax 63 diagnostic 88 error, fax 64 fax test...
User Guide - Page 216
scan error messages 98 from printer control panel 36 from Webscan 37 OCR 38 quality 98 Scan screen 14 scan specifications 142 slow 97 troubleshoot 96
Scan screen 14 scanner glass
clean 24 load originals 19 locating 11 schedule fax 47 send faxes basic fax 43 manually 45 memory, from 46 monitor dialing 46, 48 schedule 47 troubleshoot...
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