HP Officejet 6500A Support Question
HP Officejet 6500A Support Question
Find answers below for this question about HP Officejet 6500A - Plus e-All-in-One Printer.Need a HP Officejet 6500A manual? We have 3 online manuals for this item!
Question posted by wwilliam44 on February 15th, 2012
Unable To Print Documents.
Whenever I try to print a document I receive an "unable to communicate with your printer" error. The printer is a wireless 6500A plus all-in-one.
Current Answers
Related HP Officejet 6500A Manual Pages
Getting Started Guide - Page 4
1. You can print documents and photos, scan documents to a connected computer, make copies, and send and receive faxes. Use the printer
Thank you for this printer (also called "Help") is placed on your printer from the Help menu (Mac OS X):
• Windows: Click Start, select Programs or All Programs, select HP, select the folder for the printer. The user...
Getting Started Guide - Page 5
... be connected to the Internet (either scan documents directly to a computer or quickly share them faster and with bulky paper files. With this service, called HP ePrint, you can send print jobs to the printer remotely from e-mail connected mobile phones, netbooks, or other mobile devices-anywhere, anytime.
To restart the scan function, click...
Getting Started Guide - Page 6
...to the Internet (either using an Ethernet cable or wireless connection)
• A device that came with your printer. To use HP Apps, the printer needs to be sitting next to have the following ... and services to the printer's control panel for use the HP ePrint service, you can print documents to a printer that could be connected to access, store, and print business information without a ...
Getting Started Guide - Page 11
... to communicate between the printer 2. ...printer detects an error signal during the transmission and the error-correction setting is turned on the printer's control panel.
Touch right arrow and then touch Setup. 2. Touch down arrow , and then touch Error Correction
Mode. 4. Touch Fax Setup, and then touch Advanced Fax Setup. Note: If you experience problems sending and receiving faxes, try...
Getting Started Guide - Page 20
...your country/region.
• You are unable to solve the problems using a phone splitter, the splitter could cause faxing problems. Try connecting the printer directly to the telephone wall jack.
&#...problems
If you have a DSL/ADSL filter connected. Tip: If you receive a fax communication error that uses the same phone line as the printer might be noisy.
If you do not hear a dial tone, ...
User Guide - Page 5
... on accessories in the printer driver 26 To turn on accessories on Windows computers 26 To turn on accessories on Macintosh computers 26 Maintain the printer...26 Clean the scanner glass...26 Clean the exterior ...27 Clean the automatic document feeder (ADF 27 Turn off the printer...30
2 Print Print documents...31 Print documents (Windows 32 Print documents (Mac OS X 32...
User Guide - Page 9
... Scan takes too long...131 Part of the document did not scan or text is missing 131 Text cannot be edited...132 Error messages appear...132 Scanned image quality is poor ... communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices ...
User Guide - Page 14
... impact of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Understand the printer parts
This section contains the following topics: • Front view • Printing supplies area • Back view
Front view
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HP Officejet 6500B Plus e-All-in-One
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Get started
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7 Chapter...
User Guide - Page 35
... of paper, you want to continue:
Print documents
Print brochures
Print on envelopes
Print photos
Print on special and custom-size paper
Print borderless documents
Print documents
NOTE: With certain types of paper (called "two-sided printing" or "duplex printing"). For more information, see HP ePrint. Choose a print job to change print quality, print on both sides (duplexing). Follow the...
User Guide - Page 36
... the File menu in the pop-up menus, as appropriate
for your software application, click Print. 3. NOTE: Click the blue disclosure triangle next to the Printer selection to begin printing. Chapter 2
Print documents (Windows)
1.
Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality settings on the HP...
User Guide - Page 42
... OS X)
NOTE: Follow these options.
5. Load paper in the tray. Make sure the printer you want , and then click Print to use the HP ePrint service, you can print documents to the Internet (either using an
Ethernet cable or wireless connection) • A device that you or sitting thousands of miles away.
Mac OS 10.6. For more...
User Guide - Page 60
...Enter new number. 7. A message appears stating that Caller ID is received, the printer compares the number to the list of the received fax, as it is not supported in your country/region, Junk Fax... you enter the fax number as these numbers can block specific fax numbers so the printer does not print faxes received from the junk fax list 1. Touch Fax Setup, and then select Basic Fax Setup...
User Guide - Page 74
...quickly access the Internet, obtain documents, and print them faster and with less hassle-and all without a computer. NOTE: In addition to these Web features, the printer must be connected to the ...: • HP Apps • Marketsplash by HP) to the printer remotely from mobile devices. Follow the instructions on the printer's control panel to content stored on the Web, such as business ...
User Guide - Page 136
... is a second-generation photo or picture Reprinted photographs, such as those in the automatic document feeder (ADF). ◦ The software might not recognize text that the other device is tightly spaced. Error messages appear
"Unable to activate TWAIN source" or "An error occurred while acquiring the image" ◦ If you have selected an OCR language...
User Guide - Page 142
..., run the fax test again. If you do not hear a dial tone, contact your telephone company and have correctly connected the printer to the telephone wall jack. • If your country/region. Try sending or receiving a test fax. • Check to make sure it might not be causing
the test to send or...
User Guide - Page 143
try sending or receiving a fax. • Check the connection between the telephone wall jack and the printer to make sure it might be a standard phone cord that came with the printer is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack. • Make...
User Guide - Page 154
... with your computer.) 2. If your computer has indicator lights, check to see the documentation that is on . (For more information, click Help in the Dock, and then...wireless version of the printer is set as the default printer driver (Windows only)
• Step 6: Make sure the HP Network Devices Support service is running (Windows only)
• Step 7: Add hardware addresses to a wireless...
User Guide - Page 157
..., Document Defaults, or
Printing Preferences. Right-click the printer icon for the version of the printer driver that is connected wirelessly, and then click Set as the default. 1. Step 6: Make sure the HP Network Devices Support service is Paused, right-click the printer, and click Resume Printing.
4. Delete any print jobs currently in the dialog box, click Start Jobs. Try...
User Guide - Page 230
... Independent Basic Service Set (IBSS) to another wireless device.
AES is set to ad hoc communication mode and
communicates directly with one wireless device to enable security between client workstations operating in the 802.11 standard.
All devices on existing and future Wi-Fi networks. Test the wireless connection Print the wireless test page for authorization or encryption.
User Guide - Page 241
... clear and ink flowing smoothly. If the problem persists after it is used in the printing process in a number of your documents might be inaccurate or unavailable. You can print documents, all doors and covers, contact HP support. If the printer is unsatisfactory, try cleaning the printheads.
NOTE: Ink from the cartridges is left outside of...
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