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HP Officejet 6500A Support Question

HP Officejet 6500A Support Question

Find answers below for this question about HP Officejet 6500A - Plus e-All-in-One Printer.
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Question posted by Office40906 on September 30th, 2014

How Do I Clean My Printhead

I have line running down the middle of my pages

Current Answers

Answer #1: Posted by BusterDoogen on September 30th, 2014 9:03 AM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,447
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Go here for the process.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Answer #2: Posted by TommyKervz on September 30th, 2014 9:05 AM
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,823
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Watch the video below for instructions

https://www.youtube.com/watch?app=desktop&v=OiYps_CvZTI


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related HP Officejet 6500A Manual Pages

Getting Started Guide - Page 24

... To open and use the "embedded Web server" ("EWS") to the device. In a supported Web browser on your computer web browser. Obtain the IP address for the printer. For example, if the IP address is shown on your computer, type...open the EWS 1. a. b. Touch the right arrow , touch Setup, touch Network Configuration Page, and then touch Reports. 2. Load paper in the tray.
User Guide - Page 31

... is applied, the cleaner could leak under the glass and damage the scanner. 4. Clean the automatic document feeder (ADF) If the automatic document feeder picks up multiple pages or if it can leave streaks on the glass. Before cleaning the printer, turn on the glass. 3. CAUTION: Use only glass cleaner to access the pick...
User Guide - Page 51

... features allow you need printed confirmation that the fax function is connected to a working telephone line and that your faxes were successfully sent, enable fax confirmation before sending any settings, click OK. Therefore, make sure the printer is set up and functioning correctly. NOTE: If you to control the pace of your...
User Guide - Page 77

...is used in the printing process in a number of the printer, in another printer, the ink level indicator might be parked on recycling used . The printhead assembly should not be transported sitting flat; You can cause ... rough handling during installation can also print the Printer Status page to replace the cartridges until the print quality is used ink supplies, see Understand the...
User Guide - Page 88

... • Something on calling for technical support. Contact HP support. Something on the page is completely out of ink, the printer may slow down to be only partially printed, or if it has light or white streaks, try cleaning the printhead. For voltage requirements, see Check the estimated ink levels. 84 Solve a problem Check...
User Guide - Page 103

.... If this did not solve the issue, try the next solution. After cleaning the printhead, print a print quality report. Solution 6: Align the printhead Solution: Align the printhead. If this did not solve the issue, try the next solution. Print quality troubleshooting 99 This allows the printer to : www.hp.com/support. Go to protect the...
User Guide - Page 108

... issue, try the next solution. Cause: There was a problem with the printhead. Evaluate the print quality report to see : Align the printhead Cause: The printer needed to : www.hp.com/support. Aligning the printer can help ensure excellent print quality. Solution 5: Clean the printhead Solution: Check the following solutions if the colors in your country/region...
User Guide - Page 111

... other paper type that is too low, it can help ensure excellent print quality. Cause: The image was low. For more information, see: Align the printhead Cause: The printer needed to use immediately. When you use HP Advanced Photo Paper. Therefore, replacing the ink cartridges or...
User Guide - Page 114

... applications offer custom fonts that the printer is able to print smooth fonts. Solution 3: Align the printhead Solution: Align the printhead. After cleaning the printhead, print a print quality report. ...print quality problem still exists. If this did not solve the issue, try cleaning the printhead. Chapter 8 Solution 2: Use TrueType or OpenType fonts Solution: Use TrueType or...
User Guide - Page 115

...cleaning procedures unnecessarily can waste ink and shorten the life of the cartridges. You do so for service. The printer prints slowly Try the following sections only when directed to overheat. Cause: The print quality was a problem with the printhead... cartridges might have insufficient ink. When the printhead overheats, the printer slows down to allow it to avoid possible...
User Guide - Page 116

...: • Clean the printhead • Align the printhead • Print and evaluate a print quality report • Advanced printhead maintenance • Advanced ink cartridge maintenance Clean the printhead If your printed output is poor. Touch right arrow , and then select Setup. 3. You might want to use this feature when the printer status page shows streaking or white lines through any...
User Guide - Page 120

... seems better, try printing another Print Quality Diagnostic report. Print another Print Quality Diagnostic report. the printhead may need to be improving, continue cleaning. If the printer was not recently transported, try another cleaning. Retry the Print Quality Diagnostic report. If the color of any of the bars is not uniform, follow these steps...
User Guide - Page 133

...enhancement setting might need cleaning. See Maintain the printer for more information. • Too light or dark Try adjusting the contrast and copy-quality settings. • Unwanted lines The scanner glass, ...lid backing might not be on the scanner glass or lid backing. Try cleaning the printer. See Maintain the printer for normal size. • The HP software settings might have been ...
User Guide - Page 140

... you use the 2-EXT port to connect to the telephone wall jack, you have connected the phone cord to the port labeled 1-LINE, run the fax test again to the "1-LINE" port 2. For more information on the back of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the...
User Guide - Page 158

... page. • Open the WAP's configuration utility, and add the printer's...printer is security software running Windows, in your computer. By trusting all firewalls require you have already successfully installed HP software and experience problems, try using a computer running on the local subnet (sometimes called "hardware addresses") of services, right click HP Network Devices...
User Guide - Page 161

... MS-DOS prompt: C:\Ping 123.123.123.123 Or, in Mac OS X, use one of the printer, obtain the IP address by printing a network configuration page. If a reply appears, the IP address is incorrect. Check the printer IP address • To check the IP address of the following methods: ◦ Open Terminal (available...
User Guide - Page 163

...; If you are using a computer running Windows, and the computer cannot detect the printer, run the installation program again. Troubleshoot installation issues 159 NOTE: After correcting any problems, run the uninstallation utility (util\ccc\uninstall.bat on the network configuration page. ◦ Click OK twice to perform a clean uninstallation of the printer driver. Or Click Start, click...
User Guide - Page 166

... in the automatic document feeder (ADF). Chapter 8 Network Configuration Page 1. Clear jams Occasionally, media becomes jammed during a job. For more information, see Load media. Several common actions can also jam in the ADF tray. SLP is clean. For more information, see Maintain the printer. • Make sure that meets specifications. For more information...
User Guide - Page 180

...Glossy HP Brochure & Flyer Paper, Matte Other Glossy Brochure Other Matte Brochure Printer control panel setting Photo Paper Transparency Everyday Matte Premium Photo Paper Everyday Matte ... seconds per page speed at 33.6 Kbps (based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution take longer and use more memory. Also, other printer functions, such...
User Guide - Page 244

... issues 157 Internet Protocol fax, using 65 IP address checking for printer 157 IP settings 224 ISDN line, set up with fax parallel phone systems 205 J jams clear 162 ... HP software 229 maintain ink cartridge 124 printhead 111 maintenance align printhead 112 check ink levels 73 clean printhead 112 diagnostic page 112 print quality report 112 printhead 111 replace ink cartridges 73 manual faxing...

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