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HP Officejet 6500A Support Question

HP Officejet 6500A Support Question

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Question posted by kjohaarg on December 19th, 2013

Why Does My Officejet 6500 E710 Go Off Line

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Answer #1: Posted by TommyKervz on December 19th, 2013 10:51 AM
This answer was accepted by the poster of the original question.
TommyKervz

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Greetings. Follow the steps here


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related HP Officejet 6500A Manual Pages

Getting Started Guide - Page 8

... ring pattern. You also need to connect the provided phone cord to the port labeled 1-LINE on the same phone line that carries phone accessories. Note: If you encounter problems setting up additional devices or services with the printer, see the user guide. For more information, see "Step 3: Configure fax settings" on your computer...
Getting Started Guide - Page 20

...Hook.) • Other equipment that uses the same phone line as the printer might be in use fax" on page 5. Connect the printer to an analog phone line, or you cannot send or receive faxes. If you hear... problems Step 1: Run the fax test Test your fax setup to check the status of the printer and to the line and listen for a dial tone. If prompted, choose your country/region, and then type "fax...
Getting Started Guide - Page 21

... connected directly to the printer the printer-and if you are ... the problem. The printer cannot send faxes but... feature on the printer is set to All Rings...line that the answering machine is working properly. --Make sure the printer... on the same phone line with the printer, check to ). If...line with the printer: --Check that you will use the keypad on the telephone to fail. English The printer...
User Guide - Page 3

HP Officejet 6500A (E710) eAll-in-One series User Guide
User Guide - Page 11

... RoHS notices (China only 191 Third-party licenses...192 HP Officejet 6500A (E710) e-All-in-One series 192 B HP supplies and accessories...printer with DSL 204 Case C: Set up the printer with a PBX phone system or an ISDN line 205 Case D: Fax with a distinctive ring service on the same line 205 Case E: Shared voice/fax line 206 Case F: Shared voice/fax line with voice mail 207 Case G: Fax line...
User Guide - Page 66

... on this setup, the answering machine answers the call , automatically determines the distinctive ring pattern assigned by country/region.) In this call and the printer monitors the line. When Auto Answer is important if you have an answering machine on one ring pattern to voice calls and another ring pattern to Answer...
User Guide - Page 69

...or ISDN), you are designed specifically for the correct setup options based on the printer. Fax over Internet Protocol. Fax over Internet Protocol (FoIP). NOTE: You can ...your telephone company. HP printers are in all digital service lines or providers, in a digital phone environment (such as the following: • DSL: A Digital subscriber line (DSL) service through ...
User Guide - Page 123

Open the ink cartridge door. Remove all of paper with the ink opening pointing up. HP Officejet 6500 Wireless 2 abc 3 def 6 mno 1 5 jkl * 4 ghi 7 pqrs 8 tuv 0 @ 9 wxyz # 3. To reinstall the printhead 1. Print quality troubleshooting 119 Make sure that the printer is turned on a piece of the ink cartridges and place them on . 2.
User Guide - Page 142

...you might have problems sending and receiving faxes. • Make sure you connect the printer to an analog phone line or you have them back one or more pieces of the equipment is causing problems; ...If the Dial Tone Detection Test passes without the other end to the port labeled 1-LINE on the back of the printer. • If you might cause the test to fail, contact your country/region....
User Guide - Page 143

... Test passes without the other equipment, then one at an electronics store that uses the same phone line as the printer, might be causing the test to the printer) or other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information in use or off the hook. You also need another...
User Guide - Page 145

... dial-up for an error message providing information about the problem and how to the correct switch type for static or other noise. Phone lines with DSL. • Make sure the printer is not connected to a telephone wall jack that plugs into a telephone wall jack.) Try removing the splitter and connecting the...
User Guide - Page 147

... answering machine, the answering machine might help solve these problems: ◦ When you have an answering machine on the same phone line with answering machine. ◦ Make sure the printer is set to detect fax tones. Leave at least 5 seconds of silence at the same phone number you use for fax calls...
User Guide - Page 149

... Fax Printing option is turned off. The phone cord that came with my printer is set to the same number of rings to answer, both devices answer the call and the printer monitors the line. If the printer detects fax tones, the printer receives the fax. You can use for fax calls, try connecting the answering...
User Guide - Page 190

...functionality of this product may be confused with the marketing name (HP Officejet 6500A (E710) e-All-in-One series) or product number. 186 Technical information ... issued by the following EU Directive: · R&TTE Directive 1999/5/EC Compliance with 2.4-GHz wireless LAN devices France For 2.4 GHz Wireless LAN operation of this product certain restrictions apply: This product may be used...
User Guide - Page 196

... Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to the following topics: • HP Officejet 6500A (E710) e-All-in-One series HP Officejet 6500A (E710) e-All-in-One series LICENSE.aes-pubdom--crypto /* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code for the Rijndael cipher (now...
User Guide - Page 205

... Vietnam If you are unsure which kind of telephone system you use for fax calls on the printer. • Computer dial-up modem: A computer dial-up modem is on the same phone line as the printer. a. Parallel-type telephone system - Set up connection? This is serial or parallel (see Set up modem and...
User Guide - Page 212

... end to your telephone wall jack, then connect the other end to connect from the phone cords you have in the box with the printer to connect to the "1-LINE" port You might need to connect the supplied phone cord to send an e-mail or access the Internet. • Set up the...
User Guide - Page 220

... of phone ports on your computer 4 Telephone (optional) 5 Answering machine 6 Computer with computer dial-up the printer on the same phone line as shown below. (A parallel splitter has one phone port, you cannot use the printer for faxing while you are two different ways to see if it has one or two phone...
User Guide - Page 224

...a parallel splitter • If your computer has two phone ports, set up the printer as shown below . Before you cannot use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ...has one RJ-11 port on the front and two RJ-11 ports on the same phone line as a computer with the printer, you are two different ways to set up modem to the "OUT" port on your...
User Guide - Page 226

... is plugged into the correct port • Checks for a dial tone • Checks for an active phone line • Tests the status of your phone line connection The printer prints a report with the results of the printer and to make sure it is set up correctly for more information on how to fix the...

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