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HP Officejet 4620 Support Question

HP Officejet 4620 Support Question

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Question posted by mand95 on January 6th, 2015

Printer Is Offline How To Get It Back Online

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Answer #1: Posted by TheWiz on January 6th, 2015 2:59 PM
This answer was accepted by the poster of the original question.
TheWiz

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Offline means the printer isn't connected to your computer. Check to make sure the printer is powered on and either connected to your network or connected to your computer via USB.

Related HP Officejet 4620 Manual Pages

Getting Started Guide - Page 6

...Officejet 4620 e-All-in the messages. HP ePrint is connected using wireless connection. Just send your documents and photos to the email address assigned to your printer to install successfully on ePrintCenter (www.eprintcenter.com), you have already installed the HP printer...Web Services Terms of Use. • Enable the printer to learn more about the latest features, visit ePrintCenter...
Getting Started Guide - Page 25

...devices (like your printer) on page 8. • If your firewall. connecting to the VPN. page 6. • The ePrint server does not accept email print jobs if there are sending documents that meet Officejet 4620...• Check the settings being used by the Web browser you can connect the printer to the printer, disconnect from the VPN. If these settings in the "To" or "Cc" ...
User Guide - Page 9

...communication 115 Step 4: Make sure the printer is online and ready 116 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 116 Step 6: ...resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened ...
User Guide - Page 10

Printer specifications......146 Fax specifications...146 Scan specifications...147 HP ePrint specifications (HP Officejet 4620 e-All-in-One series 147 HP website specifications 147 Environmental specifications ...cord 151 Noise emission statement for Germany 151 Gloss of housing of peripheral devices for wireless products 155 Exposure to radio frequency radiation 156 Notice to users...
User Guide - Page 75

... other fields. and email-capable computer or mobile device • An HP ePrint-capable printer on your printer's email address, use the buttons on the right to scroll to and select Display Email Address. -OrTo customize your computer or mobile device, see HP ePrint specifications (HP Officejet 4620 e-All-in the "To" field. NOTE: For information...
User Guide - Page 82

... these steps 1. This website provides information and utilities that came with the printer • Solve printer management problems (HP Officejet 4620 e-All-in-One series) • Troubleshoot installation issues • Understand the Printer Status Report • Understand the network configuration page (HP Officejet 4620 e-All-in-One series) • Uninstall and reinstall the HP software...
User Guide - Page 117

... software is blocking communication • Step 4: Make sure the printer is online and ready • Step 5: Make sure the wireless version of the wireless network Turn ... button. Sometimes, turning off the router, printer, and your network over a Virtual Private Network (VPN) • After resolving the problems Solve wireless problems (HP Officejet 4620 e-All-in the order presented. To turn...
User Guide - Page 119

...other over the network, continue to see Embedded web server (HP Officejet 4620 e-All-inOne series). If the printer is not connected to a wireless network, print the network configuration... Ready, the printer is actively connected to a network. • If the Network Status is Offline, the printer is connected to a network. Run the Wireless Test Report using the printer (for wireless ...
User Guide - Page 120

... is set as you have the HP software installed, you can check the printer's status from using the printer over the network, continue to the next section for your firewall software. If the printer is Offline, right-click the printer, and click Use Printer Online. For more information, see Configure your firewall software to work with your...
User Guide - Page 121

...HP Officejet 4620 e-All-in the Printers or Printers and Faxes folder is connected wirelessly: a. Determine if the version of the printer driver in -One series) 117 Right-click the printer icon...printer while connected to the VPN, you to access local devices (like your printer) on the toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions. Click Connect a new printer...
User Guide - Page 123

... Check the computer Make sure the computer that involve managing the printer. TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities... proxy settings to connect to the printer. • Make sure the network hub, switch, or router is connected to a network. Solve printer management problems (HP Officejet 4620 e-All-in your web browser &#...
User Guide - Page 124

... the printer. • Make sure that the printer is 123.123.123.123, type the following topics do not help you can visit the HP online support website...common printer problems. • Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in-One series) Hardware installation suggestions Check the printer •...
User Guide - Page 125

... does not recognize the path to the computer and the printer are secure. ◦ The network is operational and the...Officejet 4620 e-All-in-One series) General network troubleshooting • If you are unable to install the HP software, verify that: ◦ All cable connections to the CD-ROM drive that you type, make sure that the USB drivers have not been disabled in the Windows Device...
User Guide - Page 153

... or HP Officejet 4620 e-All-in Japan about the power cord • Noise emission statement for Germany • Gloss of housing of the U.S. telephone network: FCC requirements • Notice to users of the Canadian telephone network • Notice to users of the German telephone network • Notice to users of peripheral devices for...
User Guide - Page 176

... in all countries/regions. For more information, see Embedded web server (HP Officejet 4620 eAll-in-One series). • On the printer status report (see Understand the Printer Status Report). • On the label of the ink cartridge you can also order online by visiting www.hp.com/buy /supplies page to select your country...
User Guide - Page 204

... printer. 200 Network setup (HP Officejet 4620 e-All-in the Setup box. 3. Set up the printer using the configuration utility, see the documentation provided with Mac OS X, add the printer to...connection To change the wireless settings, and then click Apply. Click Convert a USB connected printer to wireless. 3. Select Wi-Fi Protected Setup, and then follow the onscreen instructions. ...
User Guide - Page 206

... Network setup (HP Officejet 4620 e-All-in Windows XP. This section contains the following tips will help reduce the chances for the wireless connection. Appendix D To add hardware addresses to non-preferred networks. NOTE: The printer maintains a separate hardware address for interference in a wireless network: • Keep the wireless devices away from large metal...
User Guide - Page 207

... and off . 1. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in -One series). • Open the HP software (Windows), double-click Estimated Ink Levels, click the Device Information tab. The IP address is not used. On the printer control panel, press the (Wireless) button. 2. Turn the wireless radio on...
User Guide - Page 209

... Embedded web server specifications. Embedded web server (HP Officejet 4620 e-All-in HP Utility vary depending on the selected printer. On the computer desktop, click Start, select Programs... However, some settings, you might need to configure print settings, calibrate the printer, order supplies online, and find web site support information. This icon is connected to a network,...
User Guide - Page 214

... wrinkled, folded, or damaged. While paused, new jobs are added to turn off the printer, and then check the printer for jams. For more information, see Maintain the printer. • Make sure that meets specifications and is Offline, right-click the printer, and click Use Printer Online. 4. Or Click Start, click Control Panel, and then double-click...

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