HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
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Question posted by udoodpma on September 12th, 2013
Hp Officejet 4620 Will Not Connect To D-link Network
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Current Answers
Answer #1: Posted by DreadPirateRoberts on October 20th, 2013 7:28 AM
DreadPirateRoberts
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Member since:
November 19th, 2010 Points: 8,633,403
Setting up your wireless printer
https://www.hpsmart.com/us/en/wireless-printing/connecting-your-wireless-printer
Setting up a basic home network
http://www8.hp.com/us/en/support-topics/network-internet-support/setup-home-network.html
Drivers, Software & Firmware for HP Install Network Printer Wizard
http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=19656&ac.admitted=1382194872411.876444892.492883150
Troubleshooting network issues
http://www8.hp.com/us/en/support-topics/network-internet-support/network-internet-connections.html
Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 6
....com). Set up HP ePrint
To set up for an account on your printer when you have signed up HP ePrint, complete the following :
• Accept the Web Services Terms of Use. • Enable the printer to your computer.
2.
English
Use the printer
HP ePrint
Note: HP ePrint is only supported by HP Officejet 4620 e-All-in...
Getting Started Guide - Page 8
...Set up . Update the printer
Note: This section is connected to a network and Web Services has been enabled, you remove Web Services, HP ePrint will cease to improve the performance of Check for Update...control panel, press the (HP ePrint) button, press the (Setup) button, and then press the button to the right of Printer Update.
2.
Press the button to HP Officejet 4620 e-All-in-One series...
Getting Started Guide - Page 18
... allows the software to HP Officejet 4620 e-All-in-One series. Note: Before you set up wireless communication, make sure the printer hardware is only applicable to install successfully on the back or side of security required, your
wireless network might use this tool, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and...
Getting Started Guide - Page 23
... example, if you want to HP Officejet 4620 e-All-in the user guide. (For information about solving problems you must use .
1.
After you resolve any problems and have successfully connected the printer to your operating system:
Windows
Mac OS X
1. Follow these instructions in the following steps for your wireless network, complete the following countries/regions...
Getting Started Guide - Page 26
...button on page 4. b. on the printer control panel.
For example, if the IP address is connected to a network, you can open the EWS
1. On the Bookmarks tab, in Mac OS X, you can ...and then close the window. For information about the EWS, see "Where is only applicable to HP Officejet 4620 e-All-in-One series. Tip: If you can use the Bonjour bookmark to view status information...
User Guide - Page 9
... printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117
Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119
Embedded web server cannot be opened 119...
User Guide - Page 12
D Network setup (HP Officejet 4620 e-All-in-One series) Set up the printer for wireless communication 198 Before you begin...198 Set up the printer on your wireless network 199 Set up the printer using the HP printer software (Recommended 199 Set up the printer using WiFi Protected Setup (WPS 199 To connect the printer using the Push...
User Guide - Page 73
...network providing Internet access.
If you didn't set up HP ePrint when you installed the HP software on your printer when you can send an email. No additional drivers or software are connected...: HP ePrint is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use HP ePrint, the printer must be connected to...
User Guide - Page 74
... sheet to finish the setup. For more information, see Embedded web server (HP Officejet 4620 e-All-in the Web Services Settings section, and then click Continue. 3. On the printer control panel, press the (HP ePrint) button. 3. If your network uses proxy settings when connecting to the Internet, enter these
settings. 7. On the Web Services tab, click...
User Guide - Page 115
... to Mac and make sure the computer is connected to common problems using HP ePrint and HP websites. • Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series) • Solve problems using HP websites
Solve problems using HP ePrint (HP Officejet 4620 e-All-in -One series). Solve problems using HP ePrint and HP websites
This section provides solutions to the Internet...
User Guide - Page 116
... (HP Officejet 4620 e-All-inOne series).
• If your firewall.
TIP: For additional help setting up HP ePrint using the printer's control panel. For more information, see Set up and using (such as Internet Explorer, Firefox, or Safari). ◦ Check with the IT administrator or person who set up your network uses proxy settings when connecting...
User Guide - Page 117
... is connected to your network • Step 2: Make sure that the printer is connected to your network over a Virtual Private Network (VPN) • After resolving the problems
Solve wireless problems (HP Officejet 4620 e-All...use this tool, visit the HP Wireless Printing Center (www.hp.com/go/ wirelessprinting), and then click Network Diagnostic Utility in the Quick Links section. (At this time, ...
User Guide - Page 119
.... Temporarily turn off , you might be blocking communication. If you are using a proxy server in -One series).
2. For information about connecting the printer to a wireless network, see Understand the network configuration page (HP Officejet 4620 e-All-in your browser, you need to reconfigure your firewall settings to allow the computer and printer to communicate with the...
User Guide - Page 121
... system:
Windows 1.
Mac OS X 1. Click the Applications icon on your local network while your printer name, and then click Printer Setup & Software. 2.
Solve wireless problems (HP Officejet 4620 e-All-in the Printers or Printers and Faxes folder is connected wirelessly: a.
For more information, see HP Utility (Mac OS X). 2. Or Click Start, click Control Panel, and then...
User Guide - Page 123
... web browser meets the minimum system requirements. Solve printer management problems (HP Officejet 4620 e-All-in-One series) 119 Solve printer management problems (HP Officejet 4620 eAll-in-One series)
This section provides solutions to common problems that you are using is connected to the network. Check the computer Make sure the computer that involve managing the printer...
User Guide - Page 124
... level of the printer, obtain the IP address by printing a network
configuration page.
Check the hardware connections • Make sure that any cords and cables that you correct many common printer problems.
• Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in the box, and then click Ping. If...
User Guide - Page 125
... the USB drivers
have not been disabled in the Windows Device Manager. • If you are specifying the correct drive...HP software, verify that:
◦ All cable connections to the computer and the printer are secure. ◦ The network is operational and the network...installed.
Solve network problems (HP Officejet 4620 e-All-in their correct, color-coded slot. A correctly installed...
User Guide - Page 127
... right, scroll to
Understand the network configuration page (HP Officejet 4620 e-All-in-One series) 123
If you need to replace cartridges until print quality becomes unacceptable.
3. To print the Printer Status Report From the Home screen, press the (Setup) button. You do not need to call HP, it is connected to a network, you receive a low-ink...
User Guide - Page 145
....7 x 8.1 x 14.0 inches) Printer weight (including printing supplies) 6.2 kg (13.7 lb)
Product features and capacities
Feature Connectivity
Ink cartridges
Supply yields Printer languages Font support Duty cycle
Capacity
• USB 2.0 high speed • Wireless 802.11b/g/n 1(HP Officejet 4620
e-All-in all countries/regions. Four ink cartridges (one each for more information on estimated ink...
User Guide - Page 207
... more information, see Understand the network
configuration page (HP Officejet 4620 e-All-in the Network Information section.
View and print network settings
You can print a more detailed network configuration page, which sets the IP settings automatically. Change advanced network settings
CAUTION: Network settings are an advanced user, you have a USB connection, the radio is Automatic...
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