HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
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Question posted by taisam9 on November 15th, 2013
Hp Deskjet 4622 Says Scanner Failed. You Will Not Be Able To Copy Or Scan
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Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 4
... faxes. To scan, copy, and send faxes, you can also use the printer control panel. English
Where is available at the following topics:
• Troubleshooting information • Information about these tools, see the user guide. With this printer, you can open this guide is available on HP's support website (www.hp.com/go/customercare...
Getting Started Guide - Page 5
...and streamline your computer does not appear in the list of dealing with your HP software's scan function on the control panel, and scan documents directly to Computer
You can turn off fax printing altogether- In the ...work. With Fax to PC and Fax to Mac, you can store digital copies of your faxes easily and also eliminate the hassle of destinations on your computer desktop, select Programs or ...
User Guide - Page 5
...Change the mode settings 14 Change the printer settings 14 HP Digital Solutions...14 Scan to Computer...15 HP Digital Fax (Fax to PC and Fax to Mac... 15 Select print media...15 Recommended papers for printing and copying 15 Recommended papers for photo printing 17 Tips for selecting and using media 17 Load an original on the scanner...
User Guide - Page 8
... the document did not scan or text is missing 94 Text cannot be edited...95 Error messages appear...96 Scanned image quality is poor 96 Scan defects are apparent 97 Solve fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series...
User Guide - Page 22
... tray or ADF. Load an original on the scanner glass
You can copy, scan, or fax originals by loading them on the printer. NOTE: Many of the glass.
18
Get started To load an original on the scanner glass Use these steps to these guidelines, use the scanner glass.
For more information, see Load an...
User Guide - Page 23
...original in first. Load an original in the automatic document feeder (ADF)
You can be scanned, copied, or faxed using media. Use only media that the left edge of the document goes ... Fit to the diagram engraved in the ADF. 1.
b. NOTE: Only single-sided documents can copy, scan, or fax a document by the printer. this might damage your originals on the display indicating that...
User Guide - Page 41
... section contains the following topics: • Scan an original • Scan using Webscan (HP Officejet 4620 e-All-in the automatic document feeder (ADF). 2. Make changes to scan options, if needed. 4. If you have problems scanning documents, see Load an original on the scanner glass or Load an original in -One series) • Scanning documents as a folder on . Load your...
User Guide - Page 42
.... For more information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF). 2.
Click the Scan tab, click Webscan in -One series). 3. To scan using a web browser. For more information, see Embedded web server (HP Officejet 4620 e-All-in the Applications folder at the top level of the...
User Guide - Page 43
... File Type drop-down menu. Scanning documents as editable text
When scanning documents, you can search, copy, paste, and edit. For more information, see Load an original on the scanner glass or Load an original in the scan:
I want to scan documents into a format that you can use the HP software to ... Scanning documents as editable text
39...
User Guide - Page 52
...the computer
You can send a document on the scanner glass or Load an original in black and ...for Busy Redial and No Answer Redial.
The printer scans the fax into group speed dial entries. When a... File menu in the name. 4. Depending on the HP software CD provided with the printer. For additional information,...as a fax, without printing a copy and faxing it sends the fax and dials the next...
User Guide - Page 96
... the ADF width adjusters are snug against the sides of Fast (which produces draft-quality copies) might be able to compensate, even if you are using the ADF, check the following: ◦ ...dark Try adjusting the contrast and copy-quality settings.
• Unwanted lines The scanner glass, lid backing, or frame might not be on the quality and size of the copy. For more information, see Load ...
User Guide - Page 97
... default enhancement setting might not be suitable for the job. Solve scan problems
TIP: You can help you correct many common printer problems.
• Scanner did nothing • Scan takes too long • Part of non-HP ink cartridges. For more information, see Change copy settings.
• Horizontal grainy or white bands in light-gray...
User Guide - Page 98
... until the printer displays the Home screen. • Check the HP software Make sure that the HP software provided with the printer is higher than the one that you set to disable it.
Chapter 8
Scanner did not scan or text is loaded correctly. Part of inactivity, which delays processing a short while. See the onscreen...
User Guide - Page 100
..." text or images from another device, such as those in the scan Two-sided originals can be detected when the image is too thin or too transparent. Be sure to use the scanner glass for scanning rather than the ADF. NOTE: The HP scanning software does not support TWAIN and WIA scanning on computers running Mac OS...
User Guide - Page 103
...to the printer, you might not be able to the printer, you experience problems faxing, contact HP support.
The "Fax Connected to Active Telephone Wall Jack" test failed
Solution: • Check the connection between... the printer is not busy completing another task, such as receiving a fax or making a copy. Go to the telephone wall jack. After a few seconds, plug the power cord in ...
User Guide - Page 151
... (256 levels of gray) • Maximum scan size: ◦ Scanner glass: 216 x 297 mm (8.5 x 11.7 inches) ◦ ADF: 216 x 356 mm (8.5 x 14 inches)
HP ePrint specifications (HP Officejet 4620 e-All-in-One series)
• An Internet... as PNG, JPEG, TIFF, GIF, BMP
NOTE: You might be able to use other types of your HP printer in (version 10 or higher).
• An Internet connection
Printer...
User Guide - Page 207
... Settings. 2. View and print network settings
You can print a more information, see Understand the network configuration page (HP Officejet 4620 e-All-in -One series). • Open the HP software (Windows), double-click Estimated Ink Levels, click the Device
Information tab.
A message appears warning that came with the printer.
1. Automatic is selected by the blue light...
User Guide - Page 221
... phone systems) 182 wall jack test, failed 99 Firewall configure 118 firewalls, troubleshoot 84 FoIP 64 fonts supported 141 forwarding faxes 52
G
glass, scanner clean 25 load originals 18 locating 11
grainy or white bands on copies, troubleshoot 93
graphics incompletely filled on copies 93 look different from original scan 97
H
hardware, fax setup test...
User Guide - Page 223
... specifications 142 pulse dialing 62
Q
quality, troubleshoot copy 92 scan 96
R
radio interference reducing 202 regulatory information 155...failed 98 print quality 89, 128 printhead 126 reprint faxes from memory 52 rings to answer 60
S
save faxes in memory 51
scan error messages 96 from printer control panel 37 from Webscan 38 OCR 39 quality 96 scan specifications 147 slow 94 troubleshoot 93
scanner...
User Guide - Page 224
... condition 103 fax phone cord type test
failed 101 hardware, failed 99
port connection, failed 100 setup 197 telephone wall jack 99 text cannot be edited after scan,
troubleshoot 95 incompletely filled on
copies 93 missing from scan,
troubleshoot 94 splotchy on copies 93 troubleshoot 86 unclear on copies,
troubleshoot 92 unclear scans 97 tone dialing 62 tray 2 capacity...
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