HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
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Question posted by rbBIJIT on September 20th, 2013
Hp 4620 Paper Jam Won't Clear
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Current Answers
Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 8:43 AM
DreadPirateRoberts
Member since:
November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
This will walk you through clearing a paper jam
Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 20
... closed all packing tape
and material from HP's support website (www.hp.com/go/ customercare).
or letter-size (8.5x11 inch) paper in the printer.
• Make sure you install the HP software, the user guide might have correctly loaded paper in the
tray and that the paper is not jammed in the printer.
• Make sure that...
Getting Started Guide - Page 25
...your firewall have been
installed on page 7.
Problems using HP ePrint
Note: This section is not connected to access local devices (like your printer) on your local network while your ... printer is a computer network that meet
Officejet 4620 e-All-in the other fields. For more information,
If you are not updated,
• Make sure HP ePrint is connected using a USB cable....
User Guide - Page 6
...paper (Windows 34 Print photos on photo paper (Mac OS X 34
Print borderless documents or photos 35 Print borderless documents or photos (Windows 35 Print borderless documents or photos (Mac OS X 36
3 Scan Scan an original...37 Scan to a computer...37 Scan using Webscan (HP Officejet 4620...52 Forward faxes to another number 52 Set the paper size for received faxes 53 Set automatic reduction ...
User Guide - Page 8
... is reduced...91 Copy quality is poor ...92 The printer prints half a page, then ejects the paper 93 Paper mismatch...93 Solve scan problems...93 Scanner did nothing...94 Scan takes too long...94 Part of the ... fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series 111 Solve problems using...
User Guide - Page 9
... configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128
To print a print quality report 128 To evaluate the Print Quality Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical...
User Guide - Page 20
... well as business graphics for producing professional quality photos. HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text.
HP Office Paper
HP Office Paper is heavyweight for report covers and calendars. HP Premium Plus Photo Paper
HP's best photo paper is a high-quality multifunction paper. Features an instant-dry finish for Products...
User Guide - Page 82
...your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in-One series) • Configure your firewall software to all HP customers. It is ...HP online support web site at www.hp.com/go/customercare. 8 Solve a problem
The information in -One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams
HP...
User Guide - Page 86
...Check the following when you begin troubleshooting a printing problem.
• For a paper jam, see Clear jams. • For paper-feed problems, such as the default in the Printers folder.
When the printer...printer is not blinking. Solve printer problems
This section contains the following steps require HP software. Make sure the printer is connected firmly to the printer. This website...
User Guide - Page 95
...
Solve copy problems
91 Check for information about HP support.
• No copy came out • Copies are using a computer running Windows, the HP software settings might have A4 paper loaded, the printer might be busy with another...is processing to print. Check the control panel display for jams. See Clear jams. • Check the trays Make sure that the power cord is loaded.
User Guide - Page 124
... address of the hard disk.) For example, if the IP address is loaded with paper. • Make sure that the printer is 123.123.123.123, type the ... many common printer problems.
• Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in-One series)
Hardware installation suggestions
Check the printer •...
User Guide - Page 138
... not see HP support. The problem might not appear on the print quality report, then the printing system is no defects
If you see no reason to replace supplies or have a print quality problem, here are jagged - There is working correctly. This section contains the following topics: • Clear paper jams • Avoid paper jams
Clear paper jams Paper jams can...
User Guide - Page 139
... it towards you do not remove all media from the printer, more paper jams are removing it from the rollers, check the rollers and wheels for torn pieces of paper from the output tray. 2. If you .
Clear jams 135 Remove all the pieces of paper that might be remaining inside the printer, grasp it with both...
User Guide - Page 140
... the printer, more information, see Media specifications. • Do not combine different paper types and paper sizes in a resealable bag. • Do not use paper that is not wrinkled, folded, or damaged. • Prevent curled or wrinkled paper by storing all paper. Lift the cover of the rollers.
Chapter 8
To clear a paper jam in the document feeder tray.
User Guide - Page 141
Clear jams 137
Do not try to add paper when the printer is trying to pick up a sheet. • Make sure that are recommended for the printer. For more information, see Maintain the printer. For more information, see
Media specifications. • If the printer is clean. • Do not force paper too far forward in...
User Guide - Page 177
... you receive a low-ink warning message, consider having a replacement cartridge available to replace cartridges until print quality becomes unacceptable. HP media
To order media such as HP Premium Paper, go to meet high standards of reliability and print quality, and produce documents with the ColorLok logo in a variety of everyday documents.
NOTE: Ink...
User Guide - Page 212
... more information see Order printing supplies online for information about replacing ink cartridges, see HP inkjet supplies recycling program. You do not need to communicate with printer
The computer ...The printer has been turned off. • The cable connecting the printer, such as a paper jam), the printer saves incoming faxes to memory until the problem is turned on and that have ...
User Guide - Page 214
... Panel, and then double-click Printers. 2. For more information, see Clear jams.
The printer is out of paper
The default tray is not wrinkled, folded,
or damaged. While paused, new ..., point to turn off the printer, and then check the printer for jams. For more information, see Clear jams.
Paper Jam
Paper has become jammed in Details view, click the View menu, and then click Details. ...
User Guide - Page 221
...parallel
phone systems) 179 line condition test,
failed 103 log, clear 65 log, print 67 manual receive 50 modem and answering
machine..., shared with (parallel phone systems) 183 monitor dialing 45, 48 paper size 53 parallel phone systems 174 PBX system, set up (parallel... head 126 header, fax 60 Hewlett-Packard Company
notices 3 HP Utility (Mac OS X)
opening 206 system requirements 142 troubleshoot,...
User Guide - Page 222
...HP software installation suggestions 121
troubleshooting issues 120 Internet Protocol
fax, using 64 IP address
checking for printer 120 IP settings 203 ISDN line, set up with fax
parallel phone systems 179
J
jams clear 134 media to avoid 18 paper... receive 50 send 45, 49
margins setting, specifications 145
media clear jams 134 HP, order 173 load tray 20 selecting 17 skewed pages 90 specifications...
User Guide - Page 224
...sizes supported 143 media types and weights
supported 144 trays
capacities 144 clear jams 134 load media 20 locating 11 media sizes supported 143 media types and weights
supported 144 paper guides illustration 11 troubleshoot feeding 90 troubleshoot answering machines 110 blank ...
failed 101 fax tests 98 fax wall jack test, failed 99 firewalls 84 jams, paper 136 media not picked up from
tray 90
220
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