HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
Find answers below for this question about HP Officejet 4620.Need a HP Officejet 4620 manual? We have 3 online manuals for this item!
Question posted by hamMo on January 3rd, 2014
How To Fix Hp 4620 Printer Jamming Issue
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Current Answers
Answer #1: Posted by bengirlxD on January 3rd, 2014 11:30 AM
bengirlxD
Member since:
November 5th, 2012 Points: 6,395,085
Member since:
November 5th, 2012 Points: 6,395,085
Here is a video from the HP product site showing how to clear the paper jam on the 4620:
Feel free to resubmit the question if you didn't find it useful.
Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 6
... is connected using wireless connection. You cannot use these web features if the printer is only supported by HP Officejet 4620 e-All-in-One series. Learn more ! Place the HP software CD into the computer, and then follow the instructions to finish the setup. While connected, the computer sends the wireless settings to the computer...
User Guide - Page 9
...-One series 119
Embedded web server cannot be opened 119 Troubleshoot installation issues 120
Hardware installation suggestions 120 HP software installation suggestions 121 Solve network problems (HP Officejet 4620 e-All-in-One series 121 Understand the Printer Status Report 122 Understand the network configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the...
User Guide - Page 73
... is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use HP ePrint, the printer must be connected to an active network providing Internet access. You cannot use the HP printer software that came with your printer's name. 2.
NOTE: To use your printer's HP ePrint email address to...
User Guide - Page 75
... included in the "To" line of your computer or mobile device, see HP ePrint specifications (HP Officejet 4620 e-All-in-One series).
3.
Use HP ePrint
To use the buttons on the right to scroll to and select Print Info Page. Find the printer's email address To obtain the printer's email address, complete the following : • An Internet- The...
User Guide - Page 82
... website
provides information and utilities that came with the printer • Solve printer management problems (HP Officejet 4620 e-All-in-One series) • Troubleshoot installation issues • Understand the Printer Status Report • Understand the network configuration page (HP Officejet 4620 e-All-in this section suggests solutions to obtain assistance. Check the documentation...
User Guide - Page 91
... cartridge available to help you correct many common printer problems.
Print quality troubleshooting
Try the solutions in this did not solve the issue, try the next solution.
If this section to resolve print quality problems in damage to : www.hp.com/go/anticounterfeit
Cause: Non-HP ink cartridges were being used. This can result...
User Guide - Page 117
...networking issues, run the Wireless Test Report. If a problem is detected, the printed test report includes recommendations that the printer is...printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is connected to your network over a Virtual Private Network (VPN) • After resolving the problems
Solve wireless problems (HP Officejet 4620...
User Guide - Page 121
... to access local devices (like your printer) on the toolbar, double-click HP Setup Assistant, and
then follow the onscreen instructions. Step 6: Make sure your computer is not connected to your computer with a checkmark.
For more information, contact your printer name, and then click Printer Setup & Software. 2. Open HP Utility. Solve wireless problems (HP Officejet 4620 e-All-in the...
User Guide - Page 124
.../go /customercare for messages on . TIP: You can help you correct many common printer problems.
• Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in-One series)
Hardware installation suggestions
Check the printer • Make sure that the power cord is correct. If a reply appears, the IP address...
User Guide - Page 125
...HP software, make sure that all the ink cartridges are firmly installed and aligned in the Windows Device Manager. • If you correct many common printer...are using a computer running Windows.
Troubleshoot installation issues 121 A correctly installed ink cartridge should not ... that all of the printer driver. Solve network problems (HP Officejet 4620 e-All-in the CD-ROM ...
User Guide - Page 130
... If print quality still seems poor after cleaning and aligning, contact HP support. The cleaning process takes a few minutes. For more information...issues. To clean the printhead from Toolbox (Windows) 1.
To clean the printhead from the control panel 1. From the Device Services tab, click the icon to and select Tools, and then select Clean
Printhead. Not turning the printer off the printer...
User Guide - Page 131
Open HP Utility. In the Information And Support section, click Clean Printheads. 4. Align the printhead The printer automatically aligns the printhead during the initial setup.
Open Toolbox. From the Device Services tab, click the icon to the left of color or if you are having print quality issues with your printouts. Load Letter, A4, or...
User Guide - Page 135
.... Try another print or reprint the Print Quality Diagnostic report. For more information, see HP support. For more information, see Clean the printhead. 5. Make sure the ink cartridges ...black bar is
correctly vented. For more information, see Replace the ink cartridges. 3. the printer may need to the streaked bar and make sure all the cartridges are ragged, irregularly streaked...
User Guide - Page 136
... of any of the bars is not uniform, follow these steps: 1. If the printer was recently transported at a high altitude, try another Print Quality Diagnostic report. the printer may need to be serviced. For more information, see HP support. the printer may need to be improving, continue cleaning. If the colors get worse, contact...
User Guide - Page 153
...This regulatory number should not be confused with the marketing name (HP Officejet 4610 All-in-One series or HP Officejet 4620 e-All-in your country/region. The Regulatory Model Number for ...Japan • Notice to users of peripheral devices for your product is SNPRC-1102-01 or SNPRC-1102-02. Regulatory information
The printer meets product requirements from regulatory agencies in -...
User Guide - Page 206
... connecting to another . Some routers let you change the administrator name as all wireless devices on the network. • Keep all 1s), and
personally-identifiable information for the ...page, and then locate the printer's hardware address. This is listed on and off
202 Network setup (HP Officejet 4620 e-All-in Windows XP.
NOTE: The printer maintains a separate hardware address...
User Guide - Page 212
...full
If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to memory ... a low ink warning message, consider having a replacement cartridge available to replace cartridges until the issue is resolved.
NOTE: If the cartridge is missing, damaged, incompatible, or inserted into the ...
User Guide - Page 216
... message can now be covered under warranty. Printer service or repairs required as a result of non-HP supplies. For more information about contacting HP support, see HP support. Printer supply upgrade successful
The supply upgrade was purchased. If you believe you purchased Genuine HP ink cartridges, visit HP at www.hp.com/go /anticounterfeit for using the cartridge...
User Guide - Page 217
... information on the cartridges reduces ink evaporation.
Remove and install nonSETUP cartridges. HP does not guarantee the quality or reliability of non-HP cartridges or ink. Use SETUP cartridges
When you first setup the printer, you remove, or they calibrate your printer before the first print job. If you are labeled SETUP, and they...
User Guide - Page 222
... media types and weights
supported 144 installation
hardware installation suggestions 120
HP software installation suggestions 121
troubleshooting issues 120 Internet Protocol
fax, using 64 IP address
checking for printer 120 IP settings 203 ISDN line, set up with fax
parallel phone systems 179
J
jams clear 134 media to avoid 18 paper 134, 136
junk...
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