HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by fjelinek on October 27th, 2011
No Scan Options
Bought a brand new HP Officejet 4500 last week. Hooked it and got it printing and scanning - no problem. Now I was trying to use the feeder to scan and got a "no scan options" message. After several attempts at different solutions, moved the original to the glass but still get the same message.
Current Answers
Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 11
Select the setting you can configure fax settings using the HP Solution Center Software (Windows) or HP Utility (Mac OS X).
Select Answer Options, and select Auto
Answer. 3. Fax 11 On the printer's control panel, press the (Setup) button.
2. HP software
If you have connected the printer to a phone line, set the fax settings to meet your computer, you...
Getting Started Guide - Page 23
... that any cords and cables
that the printer is loaded
with problems you are using a computer running
• If the computer cannot recognize the HP
software CD in the Windows Device Manager. first turned on the
outside and inside the printer.
are closed properly.
You can also download the HP software from
state and that the USB...
Getting Started Guide - Page 25
... static or other devices and run the test again. The printer can disconnect all the other noise. You can send faxes but cannot receive faxes
• If you are using either a private ...please contact your country/region.
• You are using a Fax over IP service's support department.
To check if your phone line is causing problems. Try adding them back one at a time and rerunning...
User Guide - Page 14
.../environment/recycle/
Understand the device parts
This section contains the following topics: • Front view • Printing supplies area • Back view
Front view
HP Officejet 4500 / HP Officejet 4500 Wireless
HP Officejet 4500 Desktop
10
Get started www.hp.com/hpinfo/globalcitizenship/environment/
• Duplex printing: Use Paper-saving Printing to print two-sided documents with...
User Guide - Page 28
... product, the print carriage might seep under the glass and damage the device.
6.
If you may need to order a new plastic strip. The liquid might not return to avoid dislodging the plastic strip, and then close the cover of the automatic document feeder.
7. For more information, see dust or lines on scans after cleaning the...
User Guide - Page 56
... options • Set the fax speed • Set the fax sound volume
Configure the fax header
The fax header prints your name and fax number on the Auto Answer setting if you want the device ... set up the fax header from the device control panel, as appropriate for your personal or company name using the numeric keypad, and then press OK. HP recommends that you want to receive faxes ...
User Guide - Page 59
...
If you experience problems sending and receiving faxes, try using a lower Fax Speed. If you :
• Dial a special access code along with your device by your telephone company) if you experience problems sending and receiving faxes while using the arrow keys, and then press OK. If you use one of the fax sounds. Select an option using an Internet...
User Guide - Page 74
... information for common problems • Proactive device updates, support alerts, and HP newsgrams that came with HP devices • Solve device management problems • Troubleshoot installation issues • Understand the Printer Status Report and Self-Test Report • Understand the network configuration page (some models only) • Configure your problem, try using one For...
User Guide - Page 82
... solutions to fix vertical streaks.
78
Solve a problem Genuine HP cartridges are listed in order, with HP printers to interpret print settings properly. HP recommends that you make sure that you use a USB cable that is resolved. Product service or repairs required as expected, try the following topics: • Solution 1: Use genuine HP cartridges • Solution 2: Check the paper...
User Guide - Page 92
... are printed by the Tri-color Ink Cartridge
Ragged or irregularly streaked or faded bars
Example of bad black bar - For more information about handling ink cartridges, see Turn off the product using the (Power) button, which prevents air from getting into the cartridges. the blue bar has regular white streaks. the printer is...
User Guide - Page 121
... then try to access the EWS again. Solve wireless problems (some models only). c. If you will need to work with the firewall turned off , you can check the HP device's status from using the HP device (for printing). If you are still unable to use your firewall to disable it . Click Start, point to recognize the HP device. If the printers on...
User Guide - Page 122
... performing the steps above but find that is set as Default Printer. Right-click the printer icon, and then click Properties, Document Defaults, or
Printing Preferences.
If you install the software again, the installer might be interfering. If you continue to the checkmark. 3. Try using the HP device over the network, continue to Settings, and then click...
User Guide - Page 123
...able to differentiate between your HP device and your device over the network or if you to use . 2. By trusting all firewalls require you have already successfully installed HP software and experience problems, try using a computer running on the network), or you are using the HP device over the network, your computer, can communicate with HP devices 119 If you are allowed...
User Guide - Page 129
...ink levels. You do not need to avoid possible printing delays. Try cleaning the cartridges, or replacing the cartridges.
3....problems with the ink cartridges. Check the ink levels.
4.
Printer Information: Shows device information (such as usage information. To print the Printer Status Report or Self-Test Report Product control panel: Press Setup, select Print Report, select Printer...
User Guide - Page 183
... your country/region.
This special phone cord is supplied, you have in your telephone company, and do not use the instructions in the Rings to connect a DSL filter between the telephone wall jack and the device. 3. (Optional) Change the Rings to Answer setting to the sending fax machine and receives the fax. The...
User Guide - Page 184
...the adapter provided for further assistance. NOTE: Some ISDN systems allow you encounter problems setting up the device with optional equipment, contact your local service provider or vendor for your local service provider ...you subscribe to a distinctive ring service (through your ISDN converter, try using a PBX phone system, dial the number for an outside line before dialing the fax number. ...
User Guide - Page 211
... to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the HP Solution Center.
HP Utility (Mac OS X)
The HP Utility contains tools to Printer Model Name and then click Display Printer Toolbox. • From the printer preferences, click the Features tab, and then click Printer Services. To open the Network Toolbox 1.
Use the HP...
User Guide - Page 214
... errors. • Fax Memory Full • Device Disconnected • Ink Alert • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • Paper Jam • The printer is out of paper • Printer Offline • Printer Paused • Document failed to print • General printer error • Align cartridge
Fax Memory Full...
User Guide - Page 217
...too full.
For more information, see Maintain the device. • Make sure that meets specifications and is still under warranty, contact HP support for jams.
(Power) button to clear the...If the problem persists, try the next solution. Paper Mismatch
The paper size or type selected in the printer driver does not match the paper loaded in the
printer driver, and then print the ...
User Guide - Page 222
...yields 133 ink levels, check 61 installation troubleshoot 122 Internet Protocol fax, using 55 IP address checking for device 122 IP settings 199 ISDN line, set up with fax parallel phone ...scans, troubleshoot 99, 100 link speed, setting 199 load tray 20 load media 20 log, fax print 57
M
Mac OS custom-sized paper 32 Print borderless 33 Print photos 30 print settings 26 two-sided 34
Mac OS X HP...
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