HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by dpeer on April 10th, 2013
Why Is My Printer Jamming With Photo Paper?
When I Try To Print On Photo Paper The Printer Wont Pull The Paper Thru And Makes A Terrible Grinding Noise. The Paper Isnt Actually Chewed Up Or Ruined But Just Wont Progress Thru.
Current Answers
Answer #1: Posted by tintinb on April 10th, 2013 4:39 PM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
The photo paper may be too shiny or does not have a good surface for the printer to pull properly. The only solution for this issue is by replacing the paper with a better quality and not too shiny.
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related HP Officejet 4500 Manual Pages
User Guide - Page 5
... Types of messages...14 Status messages...14 Warning messages...14 Error messages...14 Critical error messages 15 Finding the device model number 15 Select print media...15 Recommended papers for printing and copying 15 Recommended papers for photo printing 16 Tips for selecting and using media 17 Load an original on the scanner glass 18 Load an...
User Guide - Page 7
... appears on control-panel display 75 Alignment fails...75 The device is not responding (nothing prints 75 Device takes a long time to print 76 Blank or partial page printed 76 Something on the page is missing or incorrect 77 Placement of the text or graphics is wrong 77 The device prints half a page, then ejects the paper 78
3
User Guide - Page 12
... 2: Turn the product off and on 213 Solution 3: Clean the electrical contacts 213 Solution 4: Replace the ink cartridge 213 Paper Mismatch...213 The cartridge cradle cannot move 213 Paper Jam...213 Paper Jam...213 The printer is out of paper...214 Printer Offline...214 Printer Paused...214 Document failed to print...214 General printer error...214 Align cartridge...215 Index...216
8
User Guide - Page 65
...; Make sure you have to avoid possible printing delays. it is left in another printer, the ink level indicator might be transported sitting flat; Related topics • Check the estimated ink levels • Clean the ink cartridges
Check the estimated ink levels
You can also print the Printer Status page to view this information (see Device...
User Guide - Page 78
Try these when you are performing a task. Make sure the device is connected firmly to the device. Close programs that you begin troubleshooting a printing problem. • For a paper jam, see Clear paper jams. • For paper-feed problems, such as the default in the Printers folder.
For Mac OS X, set it using or restart the computer before attempting the task again. If...
User Guide - Page 79
...The device prints half a page, then ejects the paper
The device shuts down unexpectedly
Check the power and power connections Make sure the device is not responding (nothing prints)
There are print jobs ...
The device is connected firmly to the Help system for the operating system for the latest troubleshooting information, or product fixes and updates. Solve printing problems
75 Try to ...
User Guide - Page 80
For more information, see Solve paper-feed problems.
76
Solve a problem
If there is not the source of media loaded
in the device driver. To increase the print speed, select different print settings in the tray. Check the media settings • Make sure you select the correct print quality settings in the printer driver match the page size...
User Guide - Page 81
... the media that
you are using. • Make sure the media size selected in the printer driver match the size of these electromagnetic fields.
For more information, see Set minimum margins.
Check the color print settings Make sure Print in Grayscale is no blank page. Check the device location and length of USB cable High electromagnetic...
User Guide - Page 83
... persists, continue to work together.
• Store photo paper in the packaging. HP ink and paper are ready to print defects. If the issue persists, continue to make sure that is dirty.
Use paper or other print media that you are designed to the next solution. After trying the preceding guidelines, try printing again. Poor print quality and unexpected printouts
79
User Guide - Page 85
... not continue with the quality of the print.
For more information about replacing cartridges, see no defects.
3.
Choose Paper Type/Quality from the pop-up menu ...Print Quality Diagnostic Report. • If your prints, replace the cartridges now. For more defects on the diagnostic report, the print mechanism and ink supplies are still unsatisfactory, check the following: • Make...
User Guide - Page 97
... tight, against the stack. • Make sure media in small quantities, try placing the special media on top of other paper of the curl. • When using thin special media, make sure the guides are loading.
If needed,
pull out the trays from the device and reload the media properly, making sure that the tray is not...
User Guide - Page 105
...a few seconds, plug the power cord in this section. • Try to fix any problems found. If you can receive faxes • ...answering machine • The phone cord that the device is not long enough • Color faxes do not print • The computer cannot receive faxes (Fax to...Windows) or HP Setup Assitant (Mac OS X), make sure the device is finished and in the idle state before running...
User Guide - Page 107
... port to connect to the telephone wall jack, you might not be used the phone cord supplied in the box with the device. Try to send or receive a test fax. • Make sure you used to connect other end to the port labeled 1-LINE on Fax" test failed Solution: Plug the phone cord...
User Guide - Page 114
... if you can cause problems during fax reception. The signal level can also be no background noise when recording this silent time. For more information, see Set the number of phone equipment, ...quiet time after your outgoing message to allow the device to receive a fax. try adding them back one at the end of your telephone company), make sure that is approximately 10 seconds in Case I: ...
User Guide - Page 118
... not lit, the wireless capabilities might help solve the problem. Make sure the wireless (802.11) light is turned on If the blue light near the HP device's wireless button is detected, the printed test report will include recommendations that might not have tried the suggestions provided in the Basic troubleshooting section and are...
User Guide - Page 122
... to the checkmark. 3. Double-click Services and Applications, and then click Services.
118 Solve a problem If Jobs Stopped appears in the print queue. 2. Try using the HP device over the network, continue to Settings, and then click Printers or Printers and Faxes.
- On the Ports tab, look for a port in the folder for the HP...
User Guide - Page 127
...; Power light is not jammed in the CD drive, inspect the HP
software CD for damage. For more information, see Alignment fails. • Make sure that the computer meets...Paper is loaded correctly in the tray, and is on the device control panel. • Ensure power cord and other programs are closed. • If the computer does not recognize the path to the CD drive that you type, make...
User Guide - Page 131
... the scanner glass. • Using paper that you are printing with media that is not wrinkled, folded, or damaged. • Make sure that meets specifications. CAUTION: Trying to release the door. Clear jams
Occasionally, media becomes jammed during a job. Remove the door
by pulling it away from the front of the rear door to clear a paper jam from the device.
User Guide - Page 201
... fax hardware • Verifies the correct type of the test on the display and prints a report. 5. Set up the device for faxing according to make sure it is plugged into the correct port • Checks for a dial tone..., check the fax settings listed in the report to the device • Checks that full-size paper is connected to verify the settings are installed, and that the phone cord is...
User Guide - Page 207
...network, the test page displays details about the network settings. ▲ Device control panel: Press Setup, select Print Report, select Wireless Test, and then press OK. Press an arrow ... list, select Network Printer Setup Utility. 3. After you want. Follow the onscreen instructions to change to a wireless connection (Windows) 1. To print a wireless test page Print the wireless test page...
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