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HP Officejet 4500 Support Question

HP Officejet 4500 Support Question

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Question posted by morganmaryw on October 26th, 2013

Hp 4500 User Guide

I just installed a new color cartridge in my HP office jet 4500. Now I get the error message 'print cartridge problem tri color." I have taken it out, put back and have tried shutting off the printer and back on. It still gives me this message.

Current Answers

Answer #1: Posted by BusterDoogen on October 26th, 2013 4:30 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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I'd recommend first checking your ink levels to see if they are nominal.

 

If the printer is showing that there is plenty of ink, I would try removing the cartridges and reinserting them. If you need help with that operation here is a link with some instructions:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01952777&tmp_task=useCategory&cc=us&dlc=en&lang...

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 3

... information see the user guide (which keeps print nozzles clear and ink flowing smoothly. Contents 3 Refer servicing to reduce risk of different ways, including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which is available on your computer after it is used. English Contents Use the printer...4 Use the...
Getting Started Guide - Page 4

... black-and-white and color. The user guide for this printer (also called "Help") is installing the HP software. Instead, it is placed on your computer after you can open this guide is available on HP's support Web site (www.hp.com/support). 4 Use the printer With this HP Officejet All-in printed format. Where's the user guide? Use the printer Getting Started Guide Thank you can...
Getting Started Guide - Page 7

... the Web site for information about fax features available with the printer, see the user guide (which is not listed, follow these steps to send and receive black-and-white and color faxes. Tip: You can use the Fax Setup Wizard (Windows) or HP Utility (Mac OS X) to set up fax. If your country/region...
Getting Started Guide - Page 8

...printer and any other telephone equipment or devices, complete the following : • Installed ink cartridges • Loaded A4- CAUTION: If you do not use a coupler to the phone line Before you encounter problems setting up additional devices...services with the printer) ready. Using the phone cord provided in your country/region. For more information, see the user guide (which can...
Getting Started Guide - Page 11

... automatically answer incoming calls and receive faxes. The printer will answer these tools or settings, see the user guide. Select Answer Options, and select Auto Answer. 3. Select the setting you want to configure: Where can configure fax settings using the following tools: Printer's control panel Press the (Setup) button on your needs. 1. Press the...
Getting Started Guide - Page 13

... fax In this section, you will learn how to fax in the printer. Load the document you install the software. Follow the instructions on your computer after you want to...you can send faxes in Error Correction Mode The user guide is available on your computer as faxes, without printing them first. See the user guide for more ! Send a fax You can send black-and-white or color faxes.
Getting Started Guide - Page 16

... • Set automatic reduction for incoming faxes • Block junk fax numbers The user guide is stored in memory might be stored in the printer's memory until the copying finishes. Be sure you have disabled the Automatic Reduction feature, the printer prints the fax on the same phone line that you must receive make sure...
Getting Started Guide - Page 17

..., see the user guide (which is connected to the printer (through the 2-EXT port) or a phone that the printer does not automatically...printer has an error condition or not. b. Press the button. c. Press the or buttons to select Print Report appears, and then press OK. Note: All faxes stored in memory are on your computer after you install the software). 2. 3. After the printer...
Getting Started Guide - Page 18

...install the HP software provided with reports and logs You can automatically receive faxes and save faxes directly to your faxes easily and also eliminate the hassle of your computer with HP... printer before setting up and using HP Digital Fax, see the user guide. Select Reprint Faxes, and then press OK. To print a report 1. Receive faxes to your computer You can print several...
Getting Started Guide - Page 19

This method is available, contact your printer by using FoIP with the printer, see if an FoIP service is called Fax over Internet ...send and receive faxes with your telephone company. Select Clear Fax Log, and then press OK. To see the user guide. On the printer's control panel, press the (Setup) button. 2. You probably use a FoIP service (provided by your telephone company...
Getting Started Guide - Page 20

... connect the printer, complete the following steps in English only.) If you are installing the software, you will be available for some systems. To use either a WPA key or WEP passphrase. For more information about the network connections types, the network name, and the WEP key/WPA Passphrase, see the user guide (which is...
Getting Started Guide - Page 21

... onscreen instructions to find the printer. Disconnect the USB cable when prompted. Place the HP software CD into the computer. 4. English Windows IMPORTANT: Do not connect the USB cable until prompted by the software. 1. When prompted, temporarily connect the USB cable. 3. On the CD menu, click Install Network/ Wireless Device, and then follow the...
Getting Started Guide - Page 22

...), you can still connect the printer to your computer using a wireless connection (known as a "computer-to fix the problem and rerun the test. Select Wireless Test, and then press OK. If the test fails, review the report for information on the 3. For additional troubleshooting information, see the user guide. When prompted, enter the network...
Getting Started Guide - Page 23

... A4- If you are lit or blinking, see the user guide (which is working power adapter are securely connected and that all latches and covers seconds to perform a clean uninstallation of the software. Solve setup problems 23 Solve setup problems The following sections provide help , see the message on your computer, and reinstall the software.
Getting Started Guide - Page 27

... encountering problems, see the problem-solving information in the user guide (which is available on the printer's control panel, select Wireless Menu, select Wireless ON/OFF, and then select On. After resolving the problems... Or press the (Setup) button on your operating system: Windows Place the HP software CD into the computer and run the software installation program...
Getting Started Guide - Page 30

... features will not be installed or configured on the Network Configuration Page. 2. Embedded Web server When the printer is available on your computer. Obtain the IP address for the printer: a. b. c. Select Network Config., and then press OK. For more information about these tools, see the user guide (which is connected to the device. Note: You can...
User Guide - Page 4

...commands. HP shall not be operated by users with the device. 2. Mobility For users with a qualified electrician. 3. marks. For accessibility information for technical or editorial errors or omissions...site at www.hp.com/accessibility. Do not install or use of injury from wall outlets before cleaning. 5. The device doors, buttons, paper trays, and paper guides can be ...
User Guide - Page 12

... F Errors (Windows) Fax Memory Full...210 Device Disconnected...210 Ink Alert...210 Cartridge Problem...211 Solution 1: Install the ink cartridges correctly 211 Solution 2: Turn the product off and on 213 Solution 3: Clean the electrical contacts 213 Solution 4: Replace the ink cartridge 213 Paper Mismatch...213 The cartridge cradle cannot move 213 Paper Jam...213 Paper Jam...213 The printer...
User Guide - Page 13

... have simple text or icon labels that make it accessible for users with disabilities. Support For more information, see Operating system compatibility. Get started This guide provides details about the accessibility of this product and HP's commitment to -text applications. Accessibility The device provides a number of features that convey the appropriate action. The software...
User Guide - Page 39

...onscreen help that the HP software is running Windows, look for the device icon in the No Connection error message. Load the original. You can use the scan features, your device and computer must also ... to a variety of the screen, near the clock. The HP software must be installed and running Windows, you install the software. Scan 35 Using this happens, you can restore ...

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