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HP Officejet 4500 Support Question

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Question posted by dusnotaus on October 8th, 2013

Hp 4500 Scanner Failure Cannot Print Scan Or Fax

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Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 5

English Wireless HP Officejet 4500 Wireless Ethernet HP Officejet 4500 HP Officejet 4500 Mode Indicator: Shows which mode is selected Numeric Keypad: Enter numbers and text Note: After selecting Fax B&W or Fax Color, press and hold the numeric key corresponding to a speed-dial to delete an incorrect entry on certain models. Use the printer 5 Wireless: Wireless Turn the wireless radio ...
Getting Started Guide - Page 16

... the Auto Answer setting is stored in memory might be stored in the printer's memory until the copying finishes. Be sure you have disabled the Automatic Reduction feature, the printer prints the fax on two pages. If you initiate the manual fax before the voicemail picks up the line. Instead, you will use legal-size...
Getting Started Guide - Page 24

... problems If you have completed setting up the printer for faxing. Make sure extension phones (phones on Page 10. If you can print a fax test report to check the status of the error code at HP's support Web site (www. Step 1: Run the fax test Tip: If you receive a fax communication error that includes an error code...
User Guide - Page 12

Use the HP Solution Center (Windows 207 HP Utility (Mac OS X)...207 Embedded Web server (some models only 208 F Errors (Windows) Fax Memory Full...210 Device Disconnected...210 Ink Alert...210 Cartridge Problem... Paper Jam...213 The printer is out of paper...214 Printer Offline...214 Printer Paused...214 Document failed to print...214 General printer error...214 Align cartridge...215 Index...216 8
User Guide - Page 15

... 4 Scanner glass 5 Automatic document feeder 6 Scanner lid Printing supplies area HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 Cartridge access door 2 Ink cartridges Back view HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 Universal serial bus (USB) port 2 Ethernet port (HP Officejet 4500 only) 3 Power input Understand the device parts...
User Guide - Page 19

... of these messages can use . It features ColorLok Technology for optimum print quality. Depending on again. They are independently tested to test a variety of a device failure. Look for report covers, special presentations, brochures, mailers, and calendars. HP Brochure Paper HP Superior Inkjet Paper HP Bright White Inkjet Paper These papers are glossy-coated or matte-coated...
User Guide - Page 20

... matte papers perfect for longer lasting documents. It is a high-quality multifunction paper made with any inkjet printer. Great for longer lasting documents. It features ColorLok Technology for copies, drafts, memos and other supplies, go to share. HP Premium Presentation Paper HP Professional Paper These papers are the ideal solution for longer lasting documents...
User Guide - Page 21

... media is heavily textured, embossed, or does not accept ink well Select print media 17 NOTE: At this paper with your HP printer. Tips for casual photo printing. It is acid-free for easy handling. This affordable, photo paper dries.... For more information, see Media specifications. • To prevent jams, poor print quality, and other supplies, go to the device specifications.
User Guide - Page 46

.... The device scans the originals into memory and sends the fax when the receiving fax machine is available for PM. 42 Fax Enter the fax number by using the keypad, press Speed Dial to select a speed dial, or press Redial/Pause to send faxes normally, however, while a fax is available for example. Press right arrow until Scan & Fax appears, and...
User Guide - Page 50

... in the main tray. 2. Poll to receive a fax Polling allows the HP All-in -One calls the designated fax machine and requests the fax from the device control panel 1. You must be set backup fax from it has in memory are deleted from memory If you have received, print the Fax Log. Press Setup. 2. Press right arrow to...
User Guide - Page 51

... has not changed the default pass code) or the HP All-in order to the device, the Fax Forwarding setting is polling in -One will not be printed on the display, or you can set up the device to print error reports for example, if it saves the Fax Forwarding setting and phone number. When the power...
User Guide - Page 52

.... Press right arrow to print the fax. To set automatic reduction from the device control panel 1. Press right arrow to the junk fax list • Remove numbers from those numbers. When an incoming fax call should be blocked. Set automatic reduction for incoming faxes The Automatic Reduction setting determines what the HP All-in-One does if...
User Guide - Page 62

...) of transmission To print the fax log from the HP software Follow the instructions for your operating system. Open the HP Utility. To view the fax log from the device control panel 1. In the Fax Settings area, click Fax Logs. Open the HP Solution Center software. Details include the fax number, number of the last fax transaction to Print Report, and then...
User Guide - Page 100

... nothing • Scan takes too long • Part of non-HP ink cartridges. NOTE: If you are not low on the scanner glass or lid backing. For more information. • Copy is not too full. ◦ Make sure that the loaded media size and type matches the control panel settings. The device prints half a page...
User Guide - Page 104

... protect your originals. ◦ Clean the scanner glass. The test will fail if the device is not set up the device for faxing. For more information, see Test fax setup. 100 Solve a problem If the media is reduced The HP software settings might experience problems when sending faxes, receiving faxes, or both. Scan defects are apparent • Blank pages...
User Guide - Page 123

... queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to periodically perform this still does not work, there might be preventing your HP device from the internet. 4. This is security software running on the local subnet, add incoming UDP port 427 to print, print job stuck in your network setup was...
User Guide - Page 220

... 9 accessories Printer Status Report 125 Self-Test Report 125 warranty 131 acoustic emissions 141 ADF (automatic document feeder) capacity 19 load originals 18 ADSL, fax setup with ...fax 39 black dots or streaks, troubleshoot copies 96 scan 100 blank pages, troubleshoot copy 94 print 76 scan 100 blocked fax numbers set up 48 broadcast faxing send 43 buttons, control panel 12 C cancel scheduled fax...
User Guide - Page 221

Index default settings copy 38 deleting faxes from memory 46 device control panel locating 10 network settings 198 scan from memory 46 dial tone test, failed 104 dial type, setting...faxes 40 dial tone test, failure 104 dial type, setting 54 dial-up (parallel phone systems) 180 phone cord connection test, failed 103 phone cord too short 111 phone cord type test, failed 103 poll to receive 46 print...
User Guide - Page 224

... environment 141 system requirements 134 speed troubleshoot for scanner 97 troubleshoot print 76 speed dial send fax 39 Start button 12 status messages 14 network configuration page 126 Printer Status Report 125 Self-Test Report 125 storage environment specifications 141 streaks, troubleshoot copies 96 scan 100 stripes on scans, troubleshoot 99 subscriber identification code 52 supplies...
User Guide - Page 225

...prints 75 paper-feed problems 92 power 75 print 75 print quality 78 Printer Status Report 124 receive faxes 106, 109 scan 96 scan quality 99 send faxes 106, 108, 111 skewed copies 96 skewed pages 93 slow print..., troubleshoot copies 95, 96 scans 99 Windows borderless 33 HP Solution Center 207 print brochures 26 Print photos 29, 31 print settings 25 set up wireless communication 202 system requirements ...

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