HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by tesc on January 7th, 2014
What Does It Mean When Your Printer Says Refer To Device Documentation To
troubleshoot
Current Answers
Answer #1: Posted by TommyKervz on January 7th, 2014 5:43 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Greetings. Device documetation would be the manuals/guides and you are to refer to the troubleshooting sections depending on the kind of issue you are experiencing whith the printer.
Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 3
...Refer servicing to reduce risk of different ways, including in the initialization process, which keeps print nozzles clear and ink flowing smoothly.
Note: Ink from wall outlets before cleaning.
4. Do not install or use this printer... in the documentation that comes with the printer.
2. Observe all warnings and instructions marked on the printer.
3. Unplug this printer to qualified ...
Getting Started Guide - Page 4
With this printer, you can print documents and photos, scan documents to a computer, you can also use the printer's control panel.
You can use the control panel to change the printer settings using software tools available on HP's support Web site (www.hp.com/support).
4 Use the printer
OFFICEJET 4500
1.
Instead, it is installing the HP software. To scan...
Getting Started Guide - Page 13
... to enter the recipient's fax number. Learn more information about the following topics:
• Send a fax using monitor dialing • Send a fax from the printer
1. Load the document you want to select Black-and-White Fax or Color Fax, and then press OK.
3.
Send a fax from memory • Schedule a fax to send...
Getting Started Guide - Page 15
... or buttons.
4.
Select the Fax Mode and any other information in
the printer.
If the recipient answers the telephone, you can send faxes manually from the receiving fax machine.
5. At this point, you can fax either from the automatic document feeder (ADF) or from the scanner glass.
2. If you will hear fax...
Getting Started Guide - Page 21
... applications that are running on your computer displays any open documents. When prompted, temporarily connect the USB cable.
3.
When prompted, enter the network name and security passkey.
8.
Place the HP software CD into the computer.
4. Follow the onscreen instructions to find the printer. Note: If the firewall software on your computer.
6. After...
User Guide - Page 12
...207 Embedded Web server (some models only 208 F Errors (Windows) Fax Memory Full...210 Device Disconnected...210 Ink Alert...210 Cartridge Problem...211
Solution 1: Install the ink cartridges correctly 211 Solution...Jam...213 The printer is out of paper...214 Printer Offline...214 Printer Paused...214 Document failed to print...214 General printer error...214 Align cartridge...215 Index...216
8
User Guide - Page 21
...country/region, follow the prompts to the device specifications. For more information, see Load media or Load an original in the automatic document feeder (ADF).
• Do not ... of printing affordable professional photos with cutouts or perforations ◦ Media that conforms to select your HP printer. Available in semi-gloss finish in several sizes, including A4, 8.5 x 11 inch, 10 x 15...
User Guide - Page 35
...that is created by the device. Print on custom-sized paper.
If necessary, set the size in grayscale. You might result in the printer driver: a.
Make sure ...Printer Setup, Printer, or Preferences. 5.
In the Width and Height boxes, type the dimensions, and then click Save. For more information, see Two-sided printing (duplexing). c. If you need to reformat existing documents...
User Guide - Page 74
... newsgrams that came with HP devices • Solve device management problems • Troubleshoot installation issues • Understand the Printer Status Report and Self-Test Report • Understand the network configuration page (some models only) • Clear jams
HP support
If you register the HP all HP customers. Check the documentation that are available
when you...
User Guide - Page 78
...wireless problems (some models only) • Solve device management problems • Troubleshoot installation issues
74
Solve a problem
When the device is turned on for your country/region to a...the Printers folder. General troubleshooting tips and resources
NOTE: Many of the System Preferences.
feed problems. • Power light is on .
Contact your computer's documentation ...
User Guide - Page 81
...your device.
Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are using. • Make sure the media size selected in the printer driver ...to make sure the margin settings for the document do not exceed the printable area of the electromagnetic fields.
For more information, see Device management tools and Handle the ink cartridges.
Check...
User Guide - Page 82
... are listed in order, with HP printers to interpret print settings properly. Product ...you are not low on your printed documents, the paper or print media might not...8226; Solution 6: Print and evaluate a diagnostic report and troubleshoot defects • Solution 7: Clean the ink cartridges •...software conflicts, refer to fix vertical streaks.
78
Solve a problem The device prints half...
User Guide - Page 119
...5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only)
• Step 6: Make sure the HP Network Devices Support service is running (Windows only)
•... If the Ethernet connection is connected to your computer. For more information,
see the documentation that your network
To check a wired (Ethernet) connection ▲ Many computers have ...
User Guide - Page 122
... the print queue. 2. If you continue to Settings, and then click Printers or Printers and Faxes.
- b.
Right-click the printer icon for a port in the folder for the HP device, right-click the printer icon for additional troubleshooting help. Mac OS X 1. If the HP device is connected wirelessly, and select Set as you can use the HP...
User Guide - Page 129
... cleaning the cartridges, or replacing the cartridges.
3. Check the ink levels.
4. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), and the number of recent events that have occurred. To print the Printer Status Report or Self-Test Report Product control panel: Press Setup...
User Guide - Page 154
... and RoHS Directive 2002/95/EC.
3. The product was tested in the regulatory documentation and test reports, this device must accept any interference received, including interference that the product
Product Name and Model: Regulatory Model Number:1)
HP Officejet 4500 series printer SNPRC-0902-01
Product Options:
All
Power adaptor:
0957-2269
conforms to the following...
User Guide - Page 214
... errors. • Fax Memory Full • Device Disconnected • Ink Alert • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • Paper Jam • The printer is out of paper • Printer Offline • Printer Paused • Document failed to print • General printer error • Align cartridge
Fax Memory...
User Guide - Page 218
...-click the product, and click Use Printer Online. 4.
For more information, see Maintain the device. • Make sure that the ADF is loaded correctly and is not too full. If the product is currently paused. For information about how to print
The product could not print the document because a problem occurred in the...
User Guide - Page 220
Index
Symbols/Numerics
(ADF) automatic document feeder clean 22 feeding problems, troubleshoot 22
A
accessibility 3, 9 accessories
Printer Status Report 125 Self-Test Report 125 warranty 131 acoustic emissions 141 ADF (automatic document feeder) capacity 19 load originals 18 ADSL, fax setup with parallel phone systems 179 after the support period 74 align ink cartridges 66 answer...
User Guide - Page 222
... warranty 131 yields 133 ink levels, check 61 installation troubleshoot 122 Internet Protocol fax, using 55 IP address checking for device 122 IP settings 199 ISDN line, set up with fax...
L
language, printer 133 left navigation button 12 light images, troubleshoot
copies 95 scans 100 lights, control panel 12 line condition test, fax 105 lines copies, troubleshoot 95 scans, troubleshoot 99, 100 link...
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