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HP Officejet 4500 Support Question

HP Officejet 4500 Support Question

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Question posted by lahch on January 2nd, 2013

Date On Printer

When I enter the date, it is never saved and each time I turn on the printer, it says 00/00/0000. What do I do or did I not do?

Current Answers

Answer #1: Posted by joni1269 on January 8th, 2013 11:48 AM
This answer was accepted by the poster of the original question.
joni1269

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October 15th, 2012

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My printer (HP 4500) is doing the same thing. After doing the following reset procedure, the printer held the correct date and time for quite a while.  I do, however, have to repeat the procedure occasionally, because it keeps resetting to the default date and time.

The following steps will reset the printer, and it should hold the correct time and date afterwards.

    • Press the Power button to turn on the product.
    • Disconnect the power cord from the back of the product.
    • Wait 20 seconds.
    • Press and hold down # and 3 on the product control panel.
    • While holding down these buttons, reconnect the power cord to the back of the product.
    • After the product turns on, release both buttons. The product resets to the factory defaults.

You can then set the correct date and time via the set up menu (the little wrench button - Basic Settings - Date and Time) and it should maintain the correct date and time for a while.

Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 4

... printing supplies • Detailed user instructions You can use the control panel to change the printer settings using software tools available on your computer after you can open this guide is available on your computer, such as the Toolbox (Windows), the HP Utility (Mac OS X), or the embedded Web server (EWS). OFFICEJET 4500 1.
Getting Started Guide - Page 5

Use the printer 5 Wireless: Wireless Turn the wireless radio on or off Cancel: Cancel current job OK: Enter a menu or accept current selection Start: Start job Attention: Device requires attention Setup: Change device settings Note: The following features are only available on the display. English Wireless HP Officejet 4500 Wireless Ethernet HP Officejet 4500 HP Officejet 4500 Mode ...
Getting Started Guide - Page 8

... can be able to fax successfully. Note: If you begin... Before beginning, be sure you might already have in on printer 8 Fax To connect the printer and any other telephone equipment or devices, complete the following : • Installed ink cartridges • Loaded A4- This phone cord is not long enough, you install the...
Getting Started Guide - Page 21

...printer. When prompted, enter the network name and security passkey. 8. When prompted, temporarily connect the USB cable. 3. The installation program attempts to complete the installation. 7. On the CD menu, click Install Network/ Wireless Device... allows the software to install successfully on your computer. 2. Save any messages during the installation, select the "always permit/allow...
Getting Started Guide - Page 23

...printer's control panel are closed properly. first turned on, it takes approximately 45 • Make sure that all latches and covers seconds to warm up the printer...Make sure that the printer is working properly. Letter...printer is the tray and is on the outside and inside the printer...cannot detect the printer, run the ...the printer. ...is available on the printer's control panel. are lit ...
Getting Started Guide - Page 25

...printer: --Check that is approximately 10 seconds in duration. Leave at least 5 seconds of silence at a time and rerunning the test each time...turn Error Correction Mode (ECM) off and try receiving a fax. --Record a message that the answering machine is working properly. --Make sure the printer...Try adding them back one or more of the other devices and run the test again. If the Dial Tone ...
Getting Started Guide - Page 27

... the problems... Step 1: Make sure the wireless (802.11) light is turned on If the blue light near the printer's control panel is available on . Or press the (Setup) button on wireless capabilities. Select either Install Network/Wireless Device or Add a Device when prompted. Note: If you are still encountering problems, see the problem...
User Guide - Page 27

... need to the vertical position. Maintain the device 23 You might be erased. Continue lifting the automatic document feeder cover to reset the date and time later, when you plug the power cord back in. 2. To clean the plastic strip inside the automatic document feeder 1. Turn off using distilled water, try using isopropyl (rubbing...
User Guide - Page 46

... until Scan & Fax appears, and then press OK. 6. Enter the send time by using the numeric keypad, and then press OK. After the device scans the pages into memory and sends the fax when the ...a fax is able to connect to reach is available. Load your originals. The device automatically sends your fax at a time. NOTE: You can only send a black-and-white fax from memory. Press right...
User Guide - Page 61

... OK. Press right arrow to select one of faxes that have been sent from the device control panel and all faxes that it automatically prints a report when there is an error..., and then press OK. 4. You can configure the device so that have been received. To include an image of the following information: • Transmission date and time • Type (whether received or sent) • ...
User Guide - Page 74

... installation issues • Understand the Printer Status Report and Self-Test Report • Understand the network configuration page (some models only) • Configure your problem, try using one of the following support services to qualified online support specialists • Software and driver updates for up-to-date device information and expert assistance and...
User Guide - Page 94

...on calling for information on the display. Wait until the print carriage is unplugged, the date and time might contain contaminants that nothing is covering the ink cartridge contacts, then reinstall the ink... and then unplug the power cord from it toward you, out of the slot. 4. Turn on the device and open the ink cartridge door. Solution 10: Service the product If you have the following...
User Guide - Page 96

... the printer or tray Use only media that is supported for the other ink cartridge. 9. Turn on the ink cartridge to release it, and then pull it . 6. Lightly press down on the device and ...the date and time later, when you out, of the device. Remove and clean each ink cartridge one at the same time. For more than 30 minutes. 4. Do not leave an ink cartridge outside the device for...
User Guide - Page 149

... for telephones are sure that the equipment is called. Too many devices on the first page of transmission, the date and time it unlawful for the call. • Perform such activities in ... to ring in its facilities, equipment, operations, or procedures that contains, among other electronic device, including fax machines, to send any person to use a computer or other information, the...
User Guide - Page 153

.... The Regulatory Model Number for your dealer or directly with the marketing name (HP Officejet 4500 (G510) All-in the EU Declaration of Conformity issued by the following conformity marking placed on.../EC CE compliance of this product is valid only if powered with 2.4-GHz wireless LAN devices France For 2.4 GHz Wireless LAN operation of this product certain restrictions apply: This product ...
User Guide - Page 154

...The Regulatory Model Number is the main product identifier in a typical configuration. This Device complies with the WEEE Directive 2002/96/EC and RoHS Directive 2002/95/EC. ...and test reports, this device must accept any interference received, including interference that the product Product Name and Model: Regulatory Model Number:1) HP Officejet 4500 series printer SNPRC-0902-01 Product ...
User Guide - Page 155

...device must accept any interference received, including interference that the product Product Name and Model: Regulatory Model Number:1) HP Officejet J4680 and J4624, HP Officejet 4500 Wireless series printer...information 151 This product is subject to the following two Conditions: (1) This device may cause undesired operation. 5. In addition, it complies with the marketing ...
User Guide - Page 188

... the automatic fax reception setting in the box with optional equipment, contact your modem software, the device will not be able to receive faxes. 5. Turn on the back of the device. Remove the white plug from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the...
User Guide - Page 200

... C 4. NOTE: If you encounter problems setting up the device for faxing using a serial-type phone system, see the ...Turn off the Auto Answer setting. 7. NOTE: You might already have in the box with optional equipment, contact your country/region. Using the phone cord supplied in your computer automatically, turn off that setting. You must be able to incoming fax calls, or the device...
User Guide - Page 204

... up wireless communication using the installer (Windows) • To set up wireless communication using the installer (Mac OS X) • Connect the device using an ad hoc wireless network connection • To turn off wireless communication • To print a wireless test page • Reset wireless settings • Change the connection method • Guidelines...

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