HP LaserJet Managed MFP E82540-E82560 Support Question
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Question posted by Fezi on August 1st, 2023
Hp Laserjet Managed Mfp E82560 Error 63.00.26
Current Answers
Answer #1: Posted by SonuKumar on August 1st, 2023 9:50 AM
A problem with the LSU motor itself.
A problem with the LSU motor controller.
A problem with the power supply to the LSU motor.
A problem with the firmware on the printer.
If you are getting the error code 63.00.26 on your HP LaserJet Managed MFP E82560, you can try the following troubleshooting steps:
Reseat the LSU connectors. The LSU connectors are the cables that connect the LSU motor to the printer. If these connectors are not properly seated, it can cause the error code 63.00.26. To reseat the LSU connectors, turn off the printer and unplug it from the power outlet. Then, gently disconnect the LSU connectors from the printer and reconnect them. Once the connectors are reconnected, plug the printer back in and turn it on.
Update the firmware on the printer. The firmware is the software that controls the printer's hardware. If the firmware is outdated, it can cause problems with the printer, including the error code 63.00.26. To update the firmware on your printer, you can download the latest firmware from the HP website and follow the instructions on the website to install it.
Replace the LSU motor. If the LSU motor is defective, it will need to be replaced. To replace the LSU motor, you will need to purchase a new LSU motor from HP and follow the instructions in the printer's manual to replace it.
If you have tried all of the troubleshooting steps above and you are still getting the error code 63.00.26, you may need to contact HP support for further assistance.
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Regards,
Sonu
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