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HP J6480 Support Question

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Question posted by oeririe on June 6th, 2011

My Hp J6480 Printer Fades Out Toward The Bottom Of The Page.

Print quality is perfect at the top of the page, but fades completely by the bottom of the page. I have installed new HP ink cartridges, but it didn't help. The printer has been in use for about 18 months. The trouble just started recently.

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Related HP J6480 Manual Pages

Wireless Getting Started Guide - Page 9

... the HP device is Offline, right-click the device and click Use Printer Online. • If the HP device is paused or offline, preventing you are not being displayed in the list with HP devices" on page 10. On the Ports tab, look for additional troubleshooting help . If you from your Printers or Printers and Faxes folder. Make sure the HP Officejet/Officejet Pro device...
Wireless Getting Started Guide - Page 12

... to the network: 1. Open the router's configuration utility, and add the device's wireless hardware address to the list of devices that are also used for the HP Officejet/ Officejet Pro device. For more information about printing the Network Configuration Page, see "Make sure the HP Officejet/Officejet Pro device is on the network" on your firewall configuration. Locate the MAC address...
Wireless Getting Started Guide - Page 14

...a result of normal use of a non-HP cartridge or a refilled cartridge does not affect either new or like-new, provided that the HP products specified above , which the manufacturer cannot...-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Accessories Duration of limited warranty 90 days 1 year Until the HP ink is distributed by HP or by an authorized...
Fax Getting Started Guide - Page 11

...will be available from country to new in performance. 10. If HP receives, during the applicable warranty ...OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Improper maintenance or modification; If HP is unable to...statement HP product Software Media Printer Print or Ink cartridges Accessories Duration of limited warranty 90 days 1 year Until the HP ink is...
User Guide - Page 10

Poor print quality and unexpected printouts 138 Common poor quality printout problems 139 Meaningless characters print 139 Ink is smearing ...140 Ink is not filling the text or graphics completely 141 Output is faded or dull colored 141 Colors are printing as black and white 141 Wrong colors are printing 142 Printout shows bleeding colors 142 Colors do not line up properly 142 Lines or ...
User Guide - Page 14

... support is often free of pages printed from the trays and accessories • Ink levels Provide the latest printer software, and product and support information. For more information, see Use the HP photo and imaging software. Lists information to contact HP. Provides information about using the software. Understand the device parts This section contains the following...
User Guide - Page 33

... the Paper Type/Quality panel. 8. Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi*. *Up to make the document completely borderless. Change any other print settings, and then click Print. 12. If you printed on photo media with a tear-off tab, remove the tab to 4800 x 1200 optimized dpi for color printing and 1200...
User Guide - Page 58

... START FAX Color. The Print dialog box opens. 4. Send a color original or photo fax You can also add recipients from the Phone Book or from fax resolution and lightness/darkness. HP recommends that you use only color originals for documents that you change the Resolution and Lighter / Darker settings for color faxing. From the Printer pop-up...
User Guide - Page 77

...button to replace the print cartridges until print quality becomes unacceptable. You do not need to view information about replacement print cartridges and expiration dates.* Ink cartridge information: Open the Information and Support panel and click Supplies Status. * * Ink level warnings and indicators provide estimates for monitoring the device. Perform device maintenance tasks: Click the...
User Guide - Page 78

HP Printer Utility (Mac OS) to do not need to replace the print cartridges until print quality becomes unacceptable. • Shop Online: Provides access to perform. NOTE: Ink level warnings and indicators provide estimates for each cartridge. NOTE: The Toolbox can order printing supplies for the task that you want to a Web site from which you receive a low-ink warning message...
User Guide - Page 124

... area around the ink nozzles • Store printing supplies Supported print cartridges The availability of the print cartridge you are replacing. • Windows: From the Toolbox, if you have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply...
User Guide - Page 128

Recycle or discard the page. Align the print cartridges The HP All-in-One prompts you to align the print cartridges. If you install or replace a print cartridge. The device prints a test page, aligns the print head, and calibrates the printer. A success or failure message appears. NOTE: If you have colored paper loaded in the input tray, then press OK. 10. NOTE: If you...
User Guide - Page 130

... the Device Services tab. 4. For more information, see HP Printer Utility (Mac OS). 2. Load letter, A4, or legal unused plain white paper into the input tray. 2. This selects Tools and then selects Clean Print Cartridge. Click Clean the Print Cartridges. 5. If copy or print quality still seems poor after you clean the print cartridges, try cleaning the print cartridge contacts...
User Guide - Page 131

... the device and open the print cartridge door. Clean only the copper-colored contacts. NOTE: Depending how long the HP All-in -One. Hold the print cartridge by its sides. 7. CAUTION: Do not use platen cleaners or alcohol to dry for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) Work with print cartridges 127 These can damage the print cartridges...
User Guide - Page 132

.... 4. Make sure you installed with the HP All-in clogs, ink failure, and bad electrical connections. CAUTION: Do not touch the copper-colored contacts or ink nozzles. To clean the area around the ink nozzles only if you continue to see streaks and smudges on the print cartridge to the far right side of the device. Turn on a piece...
User Guide - Page 141

... the correct print quality settings in the printer driver for the document do not exceed the printable area of the electromagnetic fields. Check the device software settings Print speed is slower when Best or Maximum dpi is missing or incorrect Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on ink. Also, it...
User Guide - Page 143

... the print cartridges. Poor print quality and unexpected printouts 139 Check the device location and length of USB cable High electromagnetic fields (such as black and white • Wrong colors are printing • Printout shows bleeding colorsColors do not line up properly • Lines or dots are not low on ink. Make sure the media meets HP specifications, and...
User Guide - Page 144

... printouts a "washed-out" quality. • Color documents that use HP Premium Paper designed for printing vivid color documents. Try using the ink volume under the advanced features (Windows) or ink features (Mac OS). Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are secure. HP cannot guarantee the quality of your document, if...
User Guide - Page 145

... use with the device. For more information, see Print on special and customsized media. For more information, see , Clean the print cartridges. HP cannot guarantee the quality of non-HP print cartridges. For information on ink. For more information, see Select print media. Output is faded or dull colored Check the print mode The Draft or Fast mode in the printer driver. For...
User Guide - Page 146

...more information, see Manage the device and Work with print cartridges. HP cannot guarantee the quality of media do not line up properly Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on ink. Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on changing...

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