HP J6480 Support Question
HP J6480 Support Question
Find answers below for this question about HP J6480 - Officejet All-in-One Color Inkjet.Need a HP J6480 manual? We have 4 online manuals for this item!
Question posted by wkranzle on November 10th, 2014
Cartridge Jam Hp J6480 Printer
Can this be fixed and how? Herta Kranzle
Current Answers
Answer #1: Posted by SoCalWoman on November 10th, 2014 9:30 PM
SoCalWoman
Member since:
December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
Hello wkranzle,
You can go here and follow the steps provided by HP Support on clearing a paper jam to see if this resolves your paper jam issue.
Please note; The link shows the J6400 and J6500 Printer. However, the steps are the same for all the printers within this series, including the J6480.
Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela
Related HP J6480 Manual Pages
User Guide - Page 10
... on the memory card 167 The device prints half a page, then ejects the paper 167 Troubleshoot installation issues 167 Hardware installation suggestions 167 Software installation suggestions 168 Clear jams ...169 Clear paper jams ...169 Avoid paper jams ...171
A HP supplies and accessories Order printing supplies online 172 Supplies ...172 Supported print cartridges 172 HP media ...172
6
User Guide - Page 11
... Placing a call ...177 After the phone support period 177 Additional warranty options 177 HP Quick Exchange Service (Japan 178 HP Korea customer support 178 Prepare the device for shipment 179 Remove the device control-panel faceplate 179 Remove the print cartridges before shipment 180 Remove the duplexer ...181 Remove the output tray 182 Pack the...
User Guide - Page 14
...latest printer software, and product and support information.
Chapter 1 (continued) Resource
HP Web sites HP telephone support
HP ...Device control panel buttons and lights • Connection information
Front view
10
Get started Location
www.hp.com/support www.hp.com For more information, see Obtain HP telephone support. Lists information to contact HP. For more information, see Use the HP...
User Guide - Page 21
.... 2. For more information, see the onscreen Help that are not available from the device control panel. If you have occurred during setup. Click the HP Device Manager icon in the Devices drop-down menu. 3. The HP Solution Center is not equipped with the device. Use the HP photo and imaging software
17 To change settings from the...
User Guide - Page 22
... as the launching pad for the print cartridges. The software is not equipped with the selected device.
Select your computer does not contain any icons, an error might have installed. The HP Photosmart Studio window appears. 2. To open the HP Photosmart Studio software on the selected device.
The HP Device Manager window appears. 3. NOTE: On a Windows computer...
User Guide - Page 42
... change the copy quality from the device control panel 1. Press START COPY Black or START COPY Color.
38
Copy Press START COPY Black or START COPY Color.
Make sure you have paper loaded in the input tray. Place your print cartridges.
Change copy speed or quality
The device provides three options that sometimes occurs in...
User Guide - Page 52
... Photo Menu. 3. Insert a memory card into the appropriate slot on the computer when you are using the HP Photosmart Software that came with memory devices Press the arrow keys and select Yes. 5. Chapter 6
View photos using your computer
You can view and edit photos using a network connection. For more information, ...
User Guide - Page 55
... machine after they hear fax tones. Press START FAX Black or START FAX Color. TIP: If you are ready to dial a number from the device control panel as control the pace of your calling card PIN fast enough, the device might occur. If the recipient answers the telephone, you can create a speed dial...
User Guide - Page 58
...: These settings do not affect faxes you are in the Recipient List.
8. In the Devices pop-up menu, choose the HP All-in -One (Fax). 5. If it sends the document to the Fax Recipients area.
7. To send a color original or photo fax from the Address Book. Press OK to Recipients.
The Print dialog...
User Guide - Page 62
... store incoming faxes as long as it receives.
Remove any originals from printing (for example, the device runs out of unprinted faxes, the device stops answering incoming fax calls. Press START FAX Black or START FAX Color on your preference and security requirements, you are never stored in the input tray. 2.
Faxes are...
User Guide - Page 76
...(Mac OS) • Set up the device for managing the device.
This section contains information about accessing and using the tools, see Use device management tools. For information about the following topics.
Windows • Device control panel • Printer driver • Toolbox
Mac OS • Device control panel • HP Printer Utility This section contains the following , common...
User Guide - Page 79
... to view status information, change settings, and manage it from the printer driver (Windows), or the HP Printer Utility (Mac OS), the device must be available. This page contains information about the device and the supplies. NOTE: For a list of system requirements for all countries/regions.
• Cartridge Details: Shows order numbers of the installed print...
User Guide - Page 82
... the Services tab, and then click Print a Test Page. • HP Printer Utility (Mac OS): Click Device Information from the tray.
2. You can print a network configuration page to print the self-test diagnostic page before calling.
1. Try cleaning the cartridges, or replacing the cartridges.
3. Chapter 8
If you can use the network configuration page
78
Configure...
User Guide - Page 112
... have a computer running Windows XP and another computer running Windows XP as a convenience to the network. Browse to the device.
To share the device 1. Or Click Start, click Control Panel, and then double-click Printers. 2. If the CD menu appears, close the Found New Hardware wizard. The wizard automatically
starts the installation program...
User Guide - Page 115
...
host Macintosh computer. • Both the host Macintosh computer and the client Macintosh computers that are
using the shared device must have the driver or PPD for , select Shared Printers, and then select your device. b. Follow the onscreen instructions to the network. 2. To install the software for sharing in the Mac OS environment...
User Guide - Page 116
... cable. Make additional settings, if necessary, and then click Print.
Before installing the device software, you may set up wireless communication using the installer (Windows). This section contains...device on a wireless network (Mac OS) or To set up the device for wireless communication
You may wish to Printer, select Shared Printers, and then select your network.
The sending device...
User Guide - Page 128
... have colored paper loaded in the input tray when you align the printer, the alignment will not prompt you to align cartridges every time you remove and reinstall the same print cartridge, the device will fail. Load unused plain white paper into the right slot.
8. Recycle or discard the page. Align the print cartridges
The HP All...
User Guide - Page 129
... sure you have colored paper loaded in the input tray,
and then press OK. 2. If the alignment fails again, you align the print cartridges, the alignment will fail. Go to Print Settings, and then click
Printer Toolbox.
HP Printer Utility (Mac OS): Open the HP Printer Utility. Click Align and follow the onscreen instructions. The device prints a test...
User Guide - Page 145
... information, see Manage the device and Work with print cartridges. Poor print quality and unexpected printouts 141
To get better results, select Normal or Best. HP cannot guarantee the quality of non-HP print cartridges. Output is faded or dull colored
Check the print mode The Draft or Fast mode in the printer driver allows you to...
User Guide - Page 188
... and capacities
Feature Connectivity
Print cartridges
Supply yields Device languages Font support
Capacity
• USB 2.0-compliant high speed • Wireless 802.11b/g • Wired network
Four print cartridges (black, tri-color print cartridge, photo, and photo-gray)
NOTE: Not all print cartridges are supported in all countries/regions. Visit www.hp.com/pageyield/ for supported media...
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