HP J3680 Support Question
HP J3680 Support Question
Find answers below for this question about HP J3680 - Officejet All-in-One Color Inkjet.Need a HP J3680 manual? We have 2 online manuals for this item!
Question posted by submgrmike on June 10th, 2013
Why Do My Fax Machine Keep Saying; 'insert Print Cartridge' And It Wont Let M Di
cant dial out on fax machine phone or send fax. the numbers on the fax machine itself will not even function. none of the numbers will appear on screen when trying to fax. or will compute when trying to make a outbound call
Current Answers
Answer #1: Posted by DreadPirateRoberts on August 16th, 2013 6:42 AM
DreadPirateRoberts
Member since:
November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
This should help you troubleshoot the issue
Related HP J3680 Manual Pages
User Guide - Page 8
... received 82 Case H: Shared voice/fax line with computer modem 84 Case I: Shared voice/fax line with answering machine 88 Case J: Shared voice/fax line with computer modem and answering machine............89 Case K: Shared voice/fax line with computer dial-up modem and voice mail 93 Serial-type fax setup...95
Configure the device (Windows 96 Direct connection...96...
User Guide - Page 10
... Support process...149 HP support by phone...150 Phone support period 150 Telephone support numbers 150 Placing a call...151 After the phone support period 152 Additional warranty options 152 HP Quick Exchange Service (Japan 152 Call HP Korea customer support 153 Prepare the device for shipment 153 Remove the print cartridges before shipment 153 Remove the control...
User Guide - Page 13
... the device and to align the device, clean print cartridges, print a test page, view ink level of print cartridges, order supplies online, and find support information from the following resources:
Resource Setup poster Fax Getting Started Guide
Readme file and release notes Toolbox (Microsoft® Windows®)
HP Printer Utility (Mac OS) (Mac OS supported by HP Officejet J3600...
User Guide - Page 15
(continued) 10 Document catcher extender 11 Handset
Printing supplies area
1 Print cartridge door 2 Print cartridges
NOTE: The HP Officejet J3500 supports a black print cartridge only.
Back view
1 Power connection 2 Rear universal serial bus (USB) port 3 Fax ports (1-LINE and 2-EXT) 4 Rear door 5 Rear door access tab
Understand the device parts
11
User Guide - Page 30
...Do not overload the input tray; Load 10 x 15 cm (4 x 6 inch) photo paper
(HP Officejet J3600 only) You can load 10 x 15 cm (4 x 6 inch) photo paper into the input tray...Insert the stack of paper forward until it is servicing the print cartridges or otherwise engaged in a task, the paper stop inside the device might result in curled paper that the device is no higher than the top of the device...
User Guide - Page 52
...call . Send a fax manually from a phone 1. Enter the fax number by using the keypad on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call , you can try changing the resolution or contrast of your telephone. Dial the number by using monitor dialing.
To send a fax manually from a phone
Sending a fax manually allows...
User Guide - Page 54
... & Fax appears, and then press OK. 6. The device automatically sends your originals. If the device detects an original loaded in the automatic
document feeder (ADF). 2. Load your calling card PIN stored as busy or phone rates are lower, for example. Press START FAX Black or START FAX Color. When you will hear a dial tone. 3. Press until How to the receiving fax machine...
User Guide - Page 57
... the receiving fax machine does not support the resolution you have chosen, the HP All-in black and white. The device sends all color faxes using the keypad, press Speed Dial or a one-touch speed
dial button to select a speed dial, or press Redial/Pause to redial the last number dialed. 4. Send a color original or photo fax
(HP Officejet J3600 only) You can fax a color original or...
User Guide - Page 69
... type of phone cord is connected to the device • Checks that your connection to send and receive faxes with your internet faxing services support department.
This means that the phone cord is plugged into the correct port • Checks for a dial tone • Checks for fax connections) or your phone line connection The device prints a report with the fax number, or •...
User Guide - Page 73
... intended for the administrator or individual who is supported by HP Officejet J3600 only. • Monitor the device • Administer the device
Monitor the device
This section provides instructions for monitoring the device. NOTE: Specific procedures might include other methods. Actual ink volumes may vary. For information about the status of the print cartridges. Use this tool...
User Guide - Page 74
... the Basic Fax Setup menu.
• Set up redial options: Press Setup, and then open the Preferences menu. NOTE: The Toolbox can be installed from the Starter CD by HP Officejet J3600 only)
to view information about the device. HP Printer Utility (Mac OS) (supported by HP Officejet J3600 only)
to perform. Print cartridge information: Open...
User Guide - Page 76
... you installed with the device. TIP: You can access the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS) through aligning the print cartridges. • HP Support: Gain access to HP Web site where you can find information about the model and serial number. After you quickly set up faxing for the device
After completing all...
User Guide - Page 107
..., the HP Officejet J3500 supports one black print cartridge only. You can find the print cartridge number in different sizes. Maintain and troubleshoot 103 8 Maintain and troubleshoot
This section contains the following topics: • Work with print cartridges • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality and...
User Guide - Page 112
...you remove and reinstall the same print cartridge, the device will not prompt you installed with the device. Aligning the print cartridges ensures high-quality output. Chapter 8
Figure 8-3 Insert a print cartridge in the HP Officejet J3500
Figure 8-4 Install a print cartridge in -One prompts you to realign the print cartridges. You can also align the print cartridges at any time from the control...
User Guide - Page 161
... System requirements • Print specifications • Copy specifications • Fax specifications • Scan ...Device specifications
For media and media-handling specifications, see Understand specifications for more information on estimated print cartridge yields. Print cartridges
HP Officejet J3500: Black print cartridge
HP Officejet J3600: Black and tri-color print cartridge...
User Guide - Page 163
... fax send and receive. • Automatic busy redial up black-and-white and color fax capability. • Up to 100 speed dials • Up to 200-page memory (varies by model) • Fit to 400% (varies by model, based on -demand thermal inkjet • Language: Lightweight Imaging Device Interface Language (LIDIL)
NOTE: HP Officejet J3500 supports black print cartridges only...
User Guide - Page 177
... 114 print cartridge contacts 110 print cartridge ink nozzle
area 112 print cartridges 109 scanner 114 white strip 115 color copies 42 fax 53 color copy 37 colored text, and OCR 45
colors bleeding 122 faded or dull 121 print black and white, troubleshoot 122 troubleshoot 122 wrong 122
computer modem shared with fax (parallel phone systems) 82 shared with fax and answering machine (parallel phone...
User Guide - Page 180
... 17 HP Printer Utility 71 install software 98 print on special, or customsized media 30 print settings 34 sharing device 98, 99 system requirements 158 uninstall software 101
maintenance align print cartridges 108 clean glass strip 114 clean print cartridges 109 clean white strip 115 replace print cartridges 104
manual faxing receive 56 send 48, 49
margins setting, specifications 24
media...
User Guide - Page 181
... answering machine (parallel phone systems) 89
177 Index
Photosmart Software send scans to programs 43
Photosmart Studio send scans to programs 43
poll to receive fax 58 ports, specifications 157 power
specifications 160 troubleshoot 117 power input, locating 11 print cancel 35 double-sided 34 fax logs 67 fax reports 66 faxes 57 settings 33 slow 118 speed-dial entries...
User Guide - Page 183
... 123 troubleshoot answering machines 140 blank pages printed 118 bleeding colors 122 colors 121, 122 control panel messages 15 copy 124 copy quality 125 cut-off pages, incorrect text
or graphics placement 119 fax 129 fax dial tone test failed 133 fax hardware test failed 130 fax line test failed 134 fax phone cord connection test failed 131 fax phone cord type test...
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