HP EliteBook 2760p Support Question
HP EliteBook 2760p Support Question
Find answers below for this question about HP EliteBook 2760p.Need a HP EliteBook 2760p manual? We have 6 online manuals for this item!
Question posted by jerry56865 on March 3rd, 2023
Correct Driver For Elitebook 2760p Internal Keyboard
My Elitebook 2760P keyboard is not working. I found the keyboard driver(s) are HID Keyboard and Standard PS/2 Keyboard drivers. The Device Manager says that both devices are working properly. Yes, the external HID keyboard connected to USB port is working properly; but the internal keyboard is not working. More then 20 keys disordered. I need a correct driver for the internal keyboard. How can I get the driver? Please help. Thanks.
Current Answers
Answer #1: Posted by SonuKumar on March 3rd, 2023 7:37 PM
SonuKumar
Member since:
May 9th, 2021 Points: 16,604,810
Member since:
May 9th, 2021 Points: 16,604,810
If the keyboard on your HP EliteBook 2760p is not working, there are a few steps you can try to troubleshoot the issue:
- Check for physical damage: Look for any physical damage to the keyboard, such as missing or stuck keys, that could be causing the issue.
- Restart the computer: Sometimes a simple restart can fix issues with hardware and software.
- Check keyboard settings: Go to the Control Panel and check the keyboard settings to ensure that the correct language and layout are selected.
- Check for driver issues: Go to the Device Manager and check if there are any issues with the keyboard driver. Try updating or reinstalling the driver if necessary.
- Connect an external keyboard: If an external keyboard works, it may be a problem with the laptop's keyboard itself.
- Check for malware or viruses: Malware or viruses can cause issues with the keyboard. Run a scan with your antivirus software to check for any infections.
- Check the BIOS settings: If the keyboard issue persists, try entering the BIOS settings and checking if the keyboard is recognized. If not, it could be a hardware issue.
If none of these steps resolve the issue, it may be necessary to have the laptop serviced by a professional technician.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related HP EliteBook 2760p Manual Pages
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 1
Installing SATA Drivers on HP EliteBook Notebook PCs
Introduction...2 Purpose ...2 Audience ...2 Benefits of SATA ...2
System Requirements and Prerequisites 2 System requirements ...2 System prerequisites ...2
Transitioning a Sysprep image from IDE to SATA 3 Where these guidelines are applicable 3 Steps to add SATA support to the original image 3
Adding SATA drivers to RIS Installation Points...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 2
...documentation. • Necessary drivers, especially Intel SATA AHCI Controller Driver. • Proper OS License for each system on which you install Windows XP Professional. using WinPE. Intel Matrix Storage Manager Driver provides support for the platform... CDs; adding SATA drivers to successfully incorporate SATA drivers into a Windows XP installation on HP EliteBook Notebook PC models.
Getting Started HP Notebook - Windows 7 - Page 66
... 8 ExpressCard slot
identifying 11 external monitor port 13
F f11 recovery...internal microphones, identifying
12 Internet connection setup 17 ISP, using 16
J jacks
audio-in (microphone) 10 audio-out (headphone) 10 network 13 RJ-11 (modem) 10 RJ-45 (network) 13 jog dial, identifying 13
K keyboard hotkeys, identifying 19 Keyboard light button
identifying 12 keypad, embedded numeric 8 keypad, external...
HP Notebook Reference Guide - Windows 7 - Page 7
...select models only 31
Using switchable graphics (select models only 31 Using dual graphics (select models only 32
5 External cards and devices ...33 Using Media Card Reader cards (select models only 33 Inserting a digital card ...33 Removing a digital ... models only 46 Identifying HP 3D DriveGuard status 46 Managing power with a parked hard drive 46 Using HP 3D DriveGuard software 47
vii
HP Notebook Reference Guide - Windows 7 - Page 22
... Modem settings. To enable modem use in which you could add a setting named Work that includes dialing rules for the new location setting.
6. The modem may not function properly if the correct country or region selection is displayed.)
7. Select Start > Devices and Printers.
2. CAUTION: To reduce the risk of losing your home country or...
HP Notebook Reference Guide - Windows 7 - Page 27
... Getting Started guide. VGA
The external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector...the preinstalled software, you to the Getting Started guide for Face Recognition in the Security Manager Setup Wizard or HP ProtectTools Administrative Console. Video
Your computer may have one or more...
HP Notebook Reference Guide - Windows 7 - Page 28
▲ To connect a VGA display device, connect the device cable to your Getting Started guide.
18 Chapter 3 Multimedia NOTE: For product-specific instructions on switching the screen image, refer to the external monitor port.
HP Notebook Reference Guide - Windows 7 - Page 36
...) on calibration, power management, and proper care and storage to...information about using, configuring, and managing HP Power Assistant, refer to...; Information on power management: ● Power ...management If the computer contains a charged battery and is running on battery power whenever it is plugged into external...external AC power, the computer automatically switches to optimize your work...
HP Notebook Reference Guide - Windows 7 - Page 37
...; Remove the battery from the computer when it is the sole power source for Battery Check to work properly.
2. Identifying low battery levels
When a battery that is not being used or charged. ●...do not affect lights.
Managing low battery levels
The information in Windows Control Panel. Some low-battery alerts and system responses can be connected to external power for the computer ...
HP Notebook Reference Guide - Windows 7 - Page 40
... and should be replaced. Contact HP Customer Support for information on , the AC adapter is working properly. ● If the power lights remain off . Connect the AC adapter to AC power:... on obtaining a replacement AC power adapter.
30 Chapter 4 Power management
When you connect the computer to external AC power, the following events occur: ● The battery begins to save...
HP Notebook Reference Guide - Windows 7 - Page 44
... of the taskbar. Like standard PC Cards, ExpressCards are designed...
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Configuring an ExpressCard
Install...Card that are instructed by the ExpressCard manufacturer.
34 Chapter 5 External cards and devices Click the remove hardware icon in on -screen instructions. 3. ...
HP Notebook Reference Guide - Windows 7 - Page 48
... that connects a high-speed multimedia or data storage device to the computer. Using 1394 devices (select models only)
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HP Notebook Reference Guide - Windows 7 - Page 50
... system, use minimal force to connect the device. ▲ To connect an eSATA device to the computer, connect the eSATA cable for the device to the
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40 Chapter 5 External cards and devices
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HP Notebook Reference Guide - Windows 7 - Page 74
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HP EliteBook 2760p Tablet PC - Maintenance and Service Guide - Page 9
1 Product description
Category Product name Processors
Chipset Graphics Panel Memory
Hard drives
Description HP EliteBook 2760p Tablet PC Intel® 2nd Generation Core™ i7 processors (soldered to system board) i7-2620M, 2.7-GHz (turbo up to 3.4-GHz) Dual-Core processor, 4 MB ...
HP EliteBook 2760p Tablet PC - Maintenance and Service Guide - Page 22
...and Environmental Notices that applies to your environment.
(8)
Internal microphones (2)
Record sound.
*The antennas are not ...keyboard light.
(6)
Touch screen
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(7)
Ambient light sensor
Automatically adjusts the display brightness based on the lighting conditions in Help and Support.
14 Chapter 2 External...
HP EliteBook 2760p Tablet PC - Maintenance and Service Guide - Page 27
...
(3) (4)
Description
Spare part number
External antenna
657835-001
Display assembly (includes... cover assembly (included in the Plastics Kit, spare part number 649764-001)
Keyboard with TouchPad and pointing stick (includes buttons and cables)
For use in Belgium... Hungary
649756-211
For use in Iceland
649756-DD1
For use internationally
649756-B31
For use in Israel
649756-BB1
For use in ...
HP EliteBook 2760p Tablet PC - Maintenance and Service Guide - Page 61
...Disconnect all external devices connected to ... Denmark, Norway, Finland
649756-B71
Iceland
649756-DD1
Switzerland
649756-BG1
International
649756-B31
Taiwan
649756-AB1
Israel
649756-BB1
Thailand
649756-281
Italy
...computer. 4. Remove the following components:
a. Keyboard
For use in:
Spare part number
For use in:
Spare part number
Keyboard with the front toward you are unsure ...
HP EliteBook 2760p Tablet PC - Maintenance and Service Guide - Page 103
..., click Manage, and then click Disk Management. Press f11...external drive) is complete, the recovery process helps you are permanently removed. If possible, back up all personal files. 2.
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...23 external media cards, product
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14
J ...Keyboard light button identifying 14 keypad, embedded numeric 10 keys esc 10 fn 10 function 10 Windows applications 10 Windows logo 10
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