HP ENVY 4500 Support Question
HP ENVY 4500 Support Question
Find answers below for this question about HP ENVY 4500.Need a HP ENVY 4500 manual? We have 3 online manuals for this item!
Question posted by majeson on May 7th, 2014
Why Has My Printer Stopped Printing
I purchased my new HP Envy on 3-14-14 and it has now quit. It will neither recognize asnything sent to it by wireless or when I hook up the USB cable to it. Very upset since I need to do much printing for a meeting in the am. Have gone through everything trying to find the trouble and nothing works
Current Answers
Answer #1: Posted by TechSupport101 on May 7th, 2014 12:38 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,285
Member since:
May 24th, 2013 Points: 12,171,285
Hi. Download and run "Hp print and scan doctor" to correct the issue.
Related HP ENVY 4500 Manual Pages
Reference Guide - Page 3
...;Solid blue light indicates that wireless is not selected as the default printer, right-click the printer icon and choose Set as your printer is off the printer and unplug the power cord. Remove the CD from the CD/DVD drive, and then disconnect the USB cable from your print queue:
1.
Double-click HP Uninstaller. Acknowledgements
Windows XP, Windows...
Reference Guide - Page 4
...your printer with the installation. After installation you only need to which your network. English
Networking
Need ...Print Report, and then select Wireless Test Report. www.hp.com/go/wirelessprinting
The HP Wireless Printing Center at www.hp.com/go/wirelessprinting can block communication between your computer and printer when installing over your printer is automatically printed...
Reference Guide - Page 5
... HP-Print-XX-ENVY 4500 series. Windows 1. Select HP ENVY 4500 series. 3. Select Convert a USB connected printer to a wireless connection. Mac Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software connection to print wirelessly without a router:
Use HP wireless direct to wireless for and connect to the printer. For more information about HP wireless...
User Guide - Page 9
... first turn on the printer. The printer is printing, scanning, copying, or is displayed on the printer display. Up button: Use this button to the Home screen, the screen that the printer is initializing or is displayed when you can view printer's email address and make ePrint settings. Wireless status light: Blue light indicates wireless connection. Press and...
User Guide - Page 12
...HP ENVY 4500 series
ENWW Auto-Off turns the printer off after 5 minutes of inactivity to confirm the setting. NOTE: If you turn the printer back on the printer display, select Preferences. Even when Auto-Off is enabled, the printer...automatically disabled when the printer establishes a wireless or Ethernet network connection. For printer models with wireless or Ethernet network capability...
User Guide - Page 20
...-width guides firmly against the edge of the HP ENVY 4500 series.
NOTE: For details on envelopes, see the help files in the center of the paper tray. Depending on the left side. 4. Print envelopes
You can load one or more envelopes into the printer until they stop. 5. Place the envelopes in your software application, this...
User Guide - Page 21
... printing, visit www.hp.com/global/us /en/eprint/mobile_printing_apps.html.
1. NOTE: At this time, these websites might not be used while the printer is also connected to a computer using USB cable or to a network using a mobile device, make sure you have installed the printer software provided with the printer. ● If you are not able to use HP wireless...
User Guide - Page 22
..., right-click an empty area on the screen, click All Apps on with a USB cable, follow the steps below to a new wireless network or hotspot. Proceed to step 5 if the printer has been installed and connected to identify your operating system, do one of wireless networks shown such as HP-Print-**-Envy 4500 series (where ** are the unique characters to...
User Guide - Page 25
... only. Notes
● Original HP ink cartridges are designed and tested with HP printers and papers to help you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. If you believe you purchased original HP ink cartridges, go to copying or scanning.
● You can print your document on both sides...
User Guide - Page 41
... a USB cable. Select Scan to open in the software.
If you have a wireless connection and you want to scan to a computer 37 Depending on the app bar, and then click the icon with the printer's name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500...
User Guide - Page 56
.... Press and hold the Wireless button on -screen instructions. PIN method
1. To connect the HP ENVY 4500 series to start WPS push button mode.
2. The computer must be entered on the printer control panel to install the HP ENVY 4500 series on -screen instructions.
Select Wi-Fi Protected Setup from the printer display.
3. NOTE: The HP ENVY 4500 series only supports connections...
User Guide - Page 57
...desktop, click Start, select All Programs, click HP, and then click HP ENVY 4500 series.
2. Follow the on -screen instructions. Scroll to select Wireless Setup Wizard, and then press OK. 3. Select Printer Setup & Software. 3. Press the Wireless button from the printer control panel, and then select Settings. 2. Select Connect a new printer. Change network settings 1. Follow the on-screen...
User Guide - Page 58
... -screen instructions. If the software has not been installed, insert the CD that came with the USB cable 1. NOTE: Web services will operate as a plug-and-play printer. USB connection (non-network connection)
The HP ENVY 4500 series supports a rear USB 2.0 High Speed port for connection to do so.
2. Follow the on -screen instructions.
54 Chapter 7 Connectivity
ENWW...
User Guide - Page 59
... computer desktop, click Start, select All Programs, click HP, and then click HP ENVY 4500 series.
2. Change from a USB connection to install the printer on.
Before changing from a USB connection to a wireless network, make sure that: ● The printer is connected to the wireless network that you can easily change to a wireless network 55 Depending on your operating system, do one...
User Guide - Page 66
... HP ENVY 4500 series. To align the cartridges from the printer software
NOTE: Aligning the cartridges ensures the high-quality output.
The HP All-in -One will not prompt you do one of the following to align the cartridges every time you have selected the appropriate paper type from the Media drop-down list and print...
User Guide - Page 69
... Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series.
d.
Load letter or A4 unused plain white paper into the paper tray.
ENWW
Improve print quality 65
Depending on your operating system, do one of the following to access the Printer Toolbox. To clean the cartridges from the printer software a. b.
b. In the printer software, click Print & Scan...
User Guide - Page 73
...paper too far forward in the paper tray; ENWW
Clear a paper jam 69 If the printer is printing. the entire stack of paper message appears before adding paper.
Make sure the
paper-width ... access door.
4. Prevent paper jams ● Do not overfill the paper tray. ● Remove printed papers from the paper tray frequently. ● Ensure that paper loaded in the paper tray lays flat...
User Guide - Page 74
... or tap the upper-right corner of the screen to Pause Printing or Use Printer Offline.
Verify that the connection is connected to the printer with a USB cable, disconnect and reconnect the USB cable. Depending upon your computer is connected to the printer with a wireless connection, confirm that the printer is not paused or offline
a. Check for error messages from...
User Guide - Page 88
...current HP list of telephone support numbers and call
Call HP support while you add any new hardware or software to your HP dealer or call the support phone number for the HP ENVY 4500 series... of the computer and the printer. Placing a call costs information, see www.hp.com/support. Go to learn more about the time that this situation (such as HP ENVY 4500) ● Product number (located...
User Guide - Page 92
..., it is possible the output from the HP ENVY 4500
series may be slightly distorted ● HP recommends using a USB cable less than or equal to 3 m (...Print resolution ● Power specifications ● Cartridge yield ● Acoustic information
System requirements
Software and system requirements are provided in this section.
Specifications
Technical specifications for the HP ENVY 4500...
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