HP ENVY 4500 Support Question
HP ENVY 4500 Support Question
Find answers below for this question about HP ENVY 4500.Need a HP ENVY 4500 manual? We have 3 online manuals for this item!
Question posted by ronfjones1 on January 15th, 2015
Hp 4501 Will Not Scan Or Copy All Else Works Normal
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Current Answers
Answer #1: Posted by BusterDoogen on January 15th, 2015 9:55 AM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,397
Member since:
October 30th, 2011 Points: 28,565,397
Go to pages 22 > for possible solutions. Go here to download diagnostic software.
I hope this is helpful to you!
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Related HP ENVY 4500 Manual Pages
Reference Guide - Page 3
... printer icon and choose Set as your print queue:
1. In System Preferences, click Print & Scan (Print & Fax in and turn on . If you are unable to print: 1.
Basic Troubleshooting...the computer.
2. Visit the HP Diagnostic Tools website at www.hp.com/go/tools to download free diagnostic utilities (tools) that are told to the device. Insert the HP software CD into your computer....
Reference Guide - Page 5
...select Wireless Direct. Mac Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software connection to wireless for example: HP-Print-XX-ENVY 4500 series. To use the printer...name, for this printer.
•• If you normally do from a USB connection to print wirelessly without a router:
Use HP wireless direct to a wireless connection. Search for more ...
User Guide - Page 3
... the maximum dpi ...19 Tips for print success ...20
4 Paper basics ...23 Recommended papers for printing ...24 Load media ...26 Order HP Paper Supplies ...31
5 Copy and scan ...33 Copy documents ...34 Scan to a computer ...36 Tips for copy success ...38 Tips for scan success ...39
6 Work with cartridges ...41 Check the estimated ink levels ...42
ENWW
iii
User Guide - Page 4
... the print carriage ...74 Prepare paper trays ...75 Resolve copy and scan issues ...76 Printer failure ...77 Resolve ink cartridge problem ...78 Ink cartridge ...problem ...80 Older generation cartridges ...81 Networking ...82 HP...working with cartridges ...49
7 Connectivity ...51 Wi-Fi Protected Setup (WPS -
User Guide - Page 5
...-One series Help
Learn how to use your HP ENVY 4500 series ● Printer parts on page 4 ● Control panel and status lights on page 5 ● Load media on page 26 ● Print on page 9 ● Copy documents on page 34 ● Scan to a computer on page 36 ● Replace the cartridges on page 45...
User Guide - Page 9
...printer is on the printer display. Error has occurred. home: Returns to navigate menus and select number of copies. Press and hold down .
Control panel and status lights
Figure 2-1 Control panel features
Feature 1 2
3...can view printer's email address and make ePrint settings. The printer is printing, scanning, copying, or is in the current operation. Control panel and status lights 5 On ...
User Guide - Page 21
... more information, see Connect wirelessly to five computers and mobile devices can use the same HP wireless direct connection. ● HP wireless direct can print wirelessly from a wireless-capable mobile device
Make sure you normally use HP wireless direct.
3. Make sure you are using a mobile device, make sure you have installed the printer software provided with the...
User Guide - Page 24
...HP ENVY 4500 series, and then click HP ENVY 4500 series. ● If you want to fit snugly against all paper. Make sure the paper-width guides do not apply to make sure there is not acceptable, see Improve print quality on the Layout or Paper/Quality tab. ● To change default print settings, click Print & Scan...guides in the cartridges to copying or scanning. For more information, see...
User Guide - Page 25
... print driver only apply to printing, they do not apply to :
www.hp.com/go to copying or scanning.
● You can print your document on both sides of the paper. NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty. If you believe you easily...
User Guide - Page 35
... logo for printing and copying of everyday documents. HP recommends plain papers with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. ENWW
Order HP Paper Supplies 31 To purchase HP papers, go to Shop for more information about HP media.
Order HP Paper Supplies
The printer is designed to work well with the...
User Guide - Page 37
5 Copy and scan
● Copy documents ● Scan to a computer ● Tips for copy success ● Tips for scan success
ENWW
33
User Guide - Page 41
... Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series.
2. Select Scan to a computer 37 If you have a wireless connection and you will see your computer
1. In the printer software, click the Print & Scan icon, and then select Scan a Document or Photo.
3. NOTE: If Show Scan Preview is working, you have confirmed that can...
User Guide - Page 52
...Chapter 6 Work with . The end of warranty date, in its designated HP printing device. Cartridge warranty information
The HP cartridge warranty is applicable when the cartridge is not depleted and the end of the HP Limited Warranty...cartridge is covered as long as the HP ink is used in YYYY/MM/DD format, may be found on the cartridge as indicated:
For a copy of warranty date has not been reached....
User Guide - Page 60
... more information about using the process you currently use HP wireless direct with the password can also turn on HP wireless direct from your WiFi device to the printer. From the Home screen on page... will enable security.
Connect wirelessly to the printer without a router
HP wireless direct allows your Wi-Fi devices such as computers, smart phones, and tablets, to connect to ...
User Guide - Page 61
... how to change from the VPN before you can access any other device on your network, including the printer.
● Learn how to... online for more information.
● Learn about the HP Print and Scan Doctor. Click here to go online for more information.
Click ...here to go online for more information.
● Learn how to work...
User Guide - Page 65
... following topics: ● Improve print quality ● Clear a paper jam ● Unable to print ● Clear the print carriage ● Prepare paper trays ● Resolve copy and scan issues ● Printer failure ● Resolve ink cartridge problem ● Ink cartridge problem ● Older generation cartridges ● Networking ●...
User Guide - Page 74
...HP Print and Scan Doctor, which can troubleshoot this issue for you make sure there are still unable to print, try to print again.
4. Take me to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices...to the printer with a wireless connection, confirm that the printer is working.
3. To verify that the printer is connected to or tap ...
User Guide - Page 80
... not be available in all languages. Learn more about how to go online for more information.
76 Chapter 8 Solve a problem
ENWW Click here to solve scan issues. Take me to scan" issues. Resolve copy and scan issues
HP provides an HP Print and Scan Doctor (Windows only) that can help solve many common "Unable to the...
User Guide - Page 86
... 8 Solve a problem
ENWW Click here to go online for more information.
● Learn how to work with your network security settings. Click here to go online for more information.
● Learn about the HP Print and Scan Doctor. Networking
● Learn how to find your firewall and antivirus programs during printer setup. Click...
User Guide - Page 92
...]): Up to 50
Envelopes: Up to 3 m (10 feet) in this section. Specifications
Technical specifications for the HP ENVY 4500 series are located in the Readme file. For more product specifications, see the Product Data Sheet at www.hp.com/support.
Environmental specifications
● Recommended operating temperature range: 15 ºC to 32 ºC (59 º...
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