HP Deskjet 1010 Support Question
HP Deskjet 1010 Support Question
Find answers below for this question about HP Deskjet 1010.Need a HP Deskjet 1010 manual? We have 3 online manuals for this item!
Question posted by curleyrich on September 29th, 2015
Help !!!
Printer was working fine, nothing changed, then it just stopped printing;paper chugs through as if printing, page is blank
Current Answers
Answer #1: Posted by TechSupport101 on October 2nd, 2015 9:44 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Find a complete troubleshooting tutorial on the exact issue on this official Hp support web page here https://support.hp.com/us-en/document/c03766922 for assistance.
Related HP Deskjet 1010 Manual Pages
Reference Guide - Page 1
...® XP: Click Start > All Programs > HP > HP Deskjet 1010 series > Help.
•• OS X Mountain Lion, Lion: Click Help > Help Center. Might not be available in all your printer. HP Deskjet 1010 Printer Series
English
Get started
1. CD does not start? Windows®: Browse to learn about product features, printing, troubleshooting, and support. Mac: Double-click the CD icon...
Reference Guide - Page 2
... of Microsoft Corporation. If you made any changes, try to manage the print job:
•• Delete: Cancel the selected print job. •• Resume: Continue a paused print job. 5. Insert the HP software CD into your print queue: 1. Mac
Check your computer's
CD/DVD drive. 3. Disconnect the HP printer from the computer.
2. Note: Use only with...
User Guide - Page 3
Table of contents
1 HP Deskjet 1010 series Help ...1
2 Get to know the HP Deskjet 1010 series ...3 Printer parts ...4 On button light ...5 Auto-Off ...6
3 Print ...7 Print documents ...8 Print photos ...10 Print envelopes ...11 Print using maximum dpi ...12 Tips for print success ...13
4 Paper basics ...15 Recommended papers for printing ...16 Load media ...18
5 Work with ink cartridges ...23 ...
User Guide - Page 5
1 HP Deskjet 1010 series Help
Learn how to use your HP Deskjet 1010 series ● Printer parts on page 4 ● On button light on page 5 ● Load media on page 18 ● Replace ink cartridges on page 27 ● Clear paper jam on page 41
ENWW
1
User Guide - Page 7
2 Get to know the HP Deskjet 1010 series
● Printer parts ● On button light ● Auto-Off
ENWW
3
User Guide - Page 8
Printer parts
1
On button
2
Paper-width guide for the input tray
3
Input tray
4
Ink cartridges
5
USB port
6
Cartridge access door
7
Output tray
8
Output tray extender (also referred to as the tray extender)
9
Power connection
4 Chapter 2 Get to know the HP Deskjet 1010 series
ENWW
User Guide - Page 9
... in an error state that you need to press the On button once to print. The printer is on and ready to resume printing.
The printer is processing a job. NOTE: If you cleared a paper jam, the carriage was stalled, or the printer was out of inactivity. To cancel the job, press the On button. If you...
User Guide - Page 10
... network connection. Auto-Off turns the printer off after 5 minutes of inactivity to help reduce energy use .
In the printer software, select Print, and then click Maintain Your Printer to access the printer toolbox.
3. To change the setting, the printer maintains the setting that you choose.
6 Chapter 2 Get to know the HP Deskjet 1010 series
ENWW
When Auto-Off is...
User Guide - Page 12
..., this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.
8 Chapter 3 Print
ENWW Click OK to begin printing. Select the appropriate options. ● On the Layout tab, select Portrait or Landscape orientation. ● On the Paper/Quality tab, select the appropriate paper type and print quality from the Media drop-down list. ●...
User Guide - Page 15
... envelopes into the printer until they stop. 5. On the File menu in your printer is open. 2.
Do not use shiny or embossed envelopes or envelopes that opens the Properties dialog box.
Push the envelopes into the input tray of the HP Deskjet 1010 series. Place the envelopes in the Print dialog box. Slide the paper-width guide...
User Guide - Page 17
...printer's name.
◦ Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP Deskjet 1010 series, and then click HP Deskjet 1010... information, see Improve print quality on page 38 for more information, see Load media on the Layout or Paper/Quality tab.
● To change default print settings, click Print and then click Set...
User Guide - Page 28
... Chapter 5 Work with the printer's name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP Deskjet 1010 series, and then click HP Deskjet 1010 series.
2....amount of ink remaining in the initialization process, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in ...
User Guide - Page 29
... Shop, and then click Shop For Supplies Online. Locate the cartridge number in the printer software 1. The correct cartridge number appears when you may still view supplies information and print a list for the HP Deskjet 1010 series, go to open the printer software: ● Windows 8: On the Start screen, right-click an empty area on...
User Guide - Page 33
.... When plastic tape covers the ink cartridge contacts, the printer cannot detect that the protective piece of plastic tape has been removed from the ink cartridge carriage. NOTE: When the HP Deskjet 1010 series operates in the HP Deskjet 1010 series to operate the HP Deskjet 1010 series with only one ink cartridge. Use single-cartridge mode...
User Guide - Page 38
...: From the computer desktop, click Start, select All Programs, click HP, and then click HP Deskjet 1010 series.
2. NOTE: Use this method if you have not connected the printer to your computer, or you want to connect another new printer of the following: ● Windows 8: On the Start screen, right-click an empty area...
User Guide - Page 39
... software has not been installed, insert the CD that came with the USB cable 1.
Follow the on the Connection Options screen.
3. If the printer software has been installed, the printer will operate as a plug-and-play device. USB connection
The HP Deskjet 1010 series supports a rear USB 2.0 High Speed port for connection to a computer.
User Guide - Page 42
... on the app bar, and then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP Deskjet 1010 series, and then click HP Deskjet 1010 series. d.
c. To print a diagnostics page a. Check the estimated ink levels to make sure you...
User Guide - Page 47
If the printer is printing. If the above solutions do not resolve the problem, click here for more online troubleshooting. ● Do not force paper too far forward in the input tray. ● Do not add paper while the printer is about to run out of paper, wait until
the out of paper message appears before adding paper.
ENWW
Clear paper jam 43
User Guide - Page 48
... tap the upper-right corner of the screen to open the print queue.
On the Printer menu, make any changes, try the following : ● Windows 8: Point to or...printers. ● Windows 7: From the Windows Start menu, click Devices and Printers.
44 Chapter 7 Solve a problem
ENWW Verify that there is set as the default printer a. Resolve print issues
Make sure that the printer is paper...
User Guide - Page 60
... the phone support period, help is available in Europe, the Middle East, and Africa, go to your country/region to this situation (such as HP Deskjet 1010, HP Deskjet Ink Advantage 1015)
● Product number (located inside the cartridge access door)
● Serial number (located on the printer, such as a thunderstorm, the printer was
moved, etc...
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