HP Deskjet 3000 Support Question

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Question posted by edelist on August 15th, 2013

Printer Connected Wirelesly. Worked For Sometime. Now Stopped Printing.

Printer icon has disappeared from desktop. Unable to access printer status.

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Answer #1: Posted by DreadPirateRoberts on August 16th, 2013 6:36 AM

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If the printer icon is missing and you are unable to find it in the programs, you need to reinstall the software.

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=4066418&cc=us&taskId=135&prodSeriesId=4066415

Related HP Deskjet 3000 Manual Pages

Reference Guide - Page 1

Black Cartridge 61 Tri-color Cartridge 61 www.hp.com/support English *CH393-90016* *CH393-90016* CH393-90016 © 2010 Hewlett-Packard Development Company, L.P. Printed in [French] Printed in [Spanish] Printed in [English] EN ES FR HP DESKJET 3000 PRINTER J310 SERIES Start by following the setup instructions in the Setup Guide.

Reference Guide - Page 2

... buttons to print. 4 Wireless button: Shows wireless menu on printer display. 5 Wireless light: Signals if there is still used. The printer is wirelessly connected to view menus for the cartridges. Control panel English Wireless 5 6 ! 9 8 7 1 On button and light: Turns the product on or off the product, then unplug the power cord. 2 Cancel: Stops the current...

Reference Guide - Page 3

... these for you have both a USB and network printer icon in the computer CD/DVD drive. 2. If the HP Deskjet is successful, the blue wireless light on the printer will turn on and stay on a network computer, for the HP Deskjet. 3 Click Start > All Programs > HP > HP Deskjet 3000 J310 series, then select Connect new Printer. 2. Mac 1. Use the wireless...

Reference Guide - Page 4

...after it is automatically installed during printer software installation. Windows: Find electronic Help After software installation, click Start > All Programs > HP > HP Deskjet 3000 J310 series > Help. In addition... servicing, which keeps print nozzles clear and ink flowing smoothly. For computers without a CD/DVD drive, please go to download and install the printer software. If you ...

Reference Guide - Page 5

... troubleshooting Windows: If you are unable to print a test page: •• If your printer is connected directly to your computer with a USB cable, make sure the cable connections are secure. •• Make sure the printer is not selected as the default printer, right-click the printer icon and choose Set as your default printing device: •• Windows...

Reference Guide - Page 6

..., choose Network. From the printer display, select Print Reports to print the network test page and the network information page. 2: If you determined in Step 1 that will need to press the wireless button twice to display the wireless menu. When the setup is connected to the network. This application works for these common issues: •...

Reference Guide - Page 7

... learns what can come from your network. The printer cannot be trusted on in the printer and faxes folder. -- The software shows the printer status is "disconnected" even though the printer is connected to the electronic Help: Start > Programs or All Programs > HP > HP Deskjet 3000 J310 series > Help. Here are connected wirelessly, for and resolve the following : ••...

Reference Guide - Page 8

..., SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer ... refund the purchase price for the product. 7. b. c. If HP is unable to service the printer for additional warranty services, such as applicable, a defective product which vary from...

Setup Guide - Page 8

...printer software. Printed in English Printed in French Printed in Spanish Printed in Portuguese www.hp.com Printed in [Country] Printed in [Country] Printed in the Setup Guide. PT Registre seu HP Deskjet...English EN EN EN HP DESKJET 3000 PRINTER J310 SERIES Start by registering at http://www.register.hp.com. FR Enregistrement de votre imprimante HP Deskjet Pour obtenir un service ...

User Guide - Page 3

... Printer Printer parts...5 Control panel features...6 Status Lights...7 Wireless Status Light...8 3 Print Print documents...9 Print photos...10 Print envelopes...11 Quick Forms...12 Tips for print success...12 5 Work with cartridges Check the estimated ink levels 23 Order ink supplies...24 Replace the cartridges...25 Use single-cartridge mode...27 Cartridge warranty information 27 6 Connectivity...

User Guide - Page 8

... to view menus for the cartridges. When the product is off . Returns you want to print. 4 Wireless button: Shows wireless menu on printer display. 5 Wireless light: Signals if there is a wireless connection. 6 Selection buttons: Use buttons to select menu items on the printer display. 7 Printer display: Displays estimated ink levels for these options on the...

User Guide - Page 10

Refer to enable wireless printing and access wireless menu on printer display. Chapter 2 (continued) Behavior Wireless Status Light Light behavior Off Blinking Fast blinking On Solution If the problem persists, contact HP support. Wireless error has occurred. Press wireless button to messages on the printer display. Indicates printer is within range of wireless signal. Solution ...

User Guide - Page 13

... DPI drop-down list. Make sure the output tray is open. 2. Print Print envelopes 11 For more envelopes into the printer until they stop. 5. The flap should be on the left . 3. Print envelopes You can load one or more information, see Print using a label for printing on all the way to curl, which could reduce the quality...

User Guide - Page 15

...the cartridges until print quality becomes unacceptable. • You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series Notes •... HP Printer desktop icon to print. • Print using the maximum dpi 13 Click here to print a black and white document using black ink only, click the Advanced button. Print using...

User Guide - Page 18

... without smudging. Original HP inks and HP Advanced Photo Paper have been designed to work together so your product, and then click one of the HP Web site are heavy...T-shirts from your HP Printer. HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film make your color presentations vivid and even more substantial than documents printed on standard multipurpose or copy...

User Guide - Page 25

... warranty information Check the estimated ink levels You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series 2. To check the ink levels from the cartridges is used in the printing process in a number of ink remaining in another printer, the ink level indicator might be inaccurate or unavailable...

User Guide - Page 26

...produce great results, time after time. Click the HP Printer desktop icon to select your country/region, you may still view supplies information and print a list for the HP Printer, go to help you can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series 2. Chapter 5 Order ink supplies Before ordering cartridges...

User Guide - Page 29

... is applicable when the product is installed. NOTE: When the HP Printer operates in single-cartridge mode, a message is displayed and two print cartridges are installed in the HP Printer to operate the HP Printer with cartridges 5. Exit single-cartridge mode Install two print cartridges in the product, verify that have been refilled, remanufactured, refurbished...

User Guide - Page 33

... network names on the computer during printer setup. Click here to work with your computer or see the Windows...printer. • Learn how to set up and use a networked printer: • When setting up the wireless networked printer, make sure your wireless router or access point is connected to a Virtual Private Network (VPN), you can access any other troubleshooting tips. To enable printer...

User Guide - Page 43

... that came with your printer while installing the software,...• Fast access to work with the product.... 2. Support process If you can enjoy quicker service, more information. Standard phone company charges apply. • Learn how to change from a USB to all HP customers. To determine the duration of phone support is available to wireless connection...