HP Designjet 8000 Support Question
HP Designjet 8000 Support Question
Find answers below for this question about HP Designjet 8000.Need a HP Designjet 8000 manual? We have 6 online manuals for this item!
Question posted by octavioval on January 15th, 2011
Black Printhead Stop Printing
I have a problem with the black color on a designjet 8000sr large format printer, begin printing ok but suddenly stops printing. I have done a lot of printhead recovery strong and i have the same problem
Current Answers
Related HP Designjet 8000 Manual Pages
HP Designjet 8000s Printer Series - Print Quality Troubleshooting Guide - Page 8
5. Clean the carriage base and perform a NORMAL printhead recovery operation again. White lines appear on the printout
7 Solution: 1. Perform the Media Advance Calibration. Print a test image in the User's Guide. 2. White lines appear on the printout - The cleaning swabs are not completely compatible. Decrease the heater temperatures (F30 ˚C, ...
HP Designjet 8000s Printer Series - Print Quality Troubleshooting Guide - Page 9
Pattern 1
Cause: The printheads or surrounding printer parts are dirty. See
Chapter 6 in the User's Guide. Change the printhead height. Chapter 2
Black lines appear on the printout
Black lines appear on the printout - Solution: 1. Black lines appear on the printout - See Chapter 5 in the User's Guide. 2. Clean the carriage base and perform a NORMAL printhead recovery. Pattern 2
...
HP Designjet 8000s Printer Series - Print Quality Troubleshooting Guide - Page 11
...is appropriate. Set the printer mode using the RIP.
9. Make sure that has been successfully used . Perform daily maintenance. See Chapter 6 in the User's Guide.
3. Use a unidirectional print mode.
8. Use media that the printhead height is within the ... temperature as appropriate.
7.
Pattern 1
Troubleshooting
Cause: Scattered ink. Perform a NORMAL printhead recovery operation.
HP Designjet 8000s Printer Series - Print Quality Troubleshooting Guide - Page 13
... Clean the carriage base and perform a NORMAL printhead recovery. Adjust the heater temperature. 4. Replace the media. Increase the printhead height. Clean the Media Edge Guards with a ...clean cloth. 6. Pattern 1
Troubleshooting
Cause: • Ink is blurry - Chapter 2
Solution: Do one or more of the following : 1. Set the print...
HP Designjet 8000s Printer Series - User's Guide - Page 4
... storage 96 Charge the ink system ...97 Clean the exterior of the printer ...98 Clean the carriage base ...98 Clean the front cover and media feed 100 Clean the platen ...101 Waste ink bottle replacement ...103 Normal printhead recovery ...106 Print the nozzle print pattern ...108
7 How do I get the best image quality Test the...
HP Designjet 8000s Printer Series - User's Guide - Page 77
... carriage base ● Clean the front cover and media feed ● Clean the platen ● Waste ink bottle replacement ● Normal printhead recovery ● Print the nozzle print pattern
Regular maintenance guide
The printer requires regular inspection and maintenance. Never switch off for an extended period (less than two weeks) ● Prepare for more than...
HP Designjet 8000s Printer Series - User's Guide - Page 78
...
Wiper sponge replacement
To leave the printer for an extended period (less than two weeks)
Clean ink system Ink charge after cleaning
See
Capping unit cleaning Wiper liquid bottle replacement Waste ink bottle replacement Normal printhead recovery Print the nozzle print pattern Wiper liquid bottle replacement Normal printhead recovery Wiper blade replacement
Wiper sponge replacement Clean...
HP Designjet 8000s Printer Series - User's Guide - Page 116
... nozzles, then try the STRONG ALL option.
6.
REC menu.
3. NOTE If NORMAL ALL is not sufficient to select the PH RECOVERY option. 5. To perform printhead recovery: 1. Press the SHIFT key to select NORMAL ALL. How do I maintain the printer
Normal printhead recovery
Tip With the printer in ONLINE state, you can press the OK key to access the PH...
HP Designjet 8000s Printer Series - User's Guide - Page 117
7. NOTE Cleaning may take several minutes. 8. When cleaning is completed, the PH RECOVERY option is not full, and then press the OK key again. Press the key to return to the offline mode.
How do I maintain the printer
ENWW
Normal printhead recovery
107 Make sure that the waste ink bottle is displayed. 9.
HP Designjet 8000s Printer Series - User's Guide - Page 118
... ADJUST menu using your printer. The printer will print three sets of printhead nozzle patterns, performing a printhead recovery between each pattern so that you have already verified that printhead nozzles are printing correctly.
5. NOTE If you can verify if the problem has been solved and the printhead nozzles are not printing correctly, then select the NOZZLE PRINT/RECOVER option. In the...
HP Designjet 8000s Printer Series - User's Guide - Page 123
... in one color (in the black color in all colors then you need to check that you can print on the media without changing printer or heater settings. How do I calibrate my
ENWW
Interpreting the print quality
113 Print the NOZZLE PRINT/RECOVER pattern and then print your test print and the recommended action. Interpreting the print quality
Below are printhead nozzles out...
HP Designjet 8000s Printer Series - User's Guide - Page 143
.... Color stripe setting (COLOR STRIPE). Operational temperature
Use the printer in a 20 to a USB 1.0 port. See Tell me about...
Remove any obstructions in a 20 to 25 °C temperature range.
See Tell me about ...
A printhead crash. USB Version
Make sure the printer is not connected to 25 °C temperature range. See Change the printhead height. Symptom Poor print...
HP Designjet 8000s Printer Series - User's Guide - Page 153
... problem is print quality
This section explains how to the
is unclear. See Tell me about ...
See How do I maintain the printer. The leading edge of media is printed or the printed image is curled. The Printhead is loaded correctly.
Increase the heater temperature. The media is not set correctly.
Clean the platen. Clean the printhead using printhead recovery...
HP Designjet 8000s Printer Series - User's Guide - Page 154
... stained. The problem is print quality
Symptom
Possible cause
Corrective measure
Parts of a printed image are using the same print mode as before . See How do I calibrate my printer
There is banding on new media
The printer requires calibration for the new media. The file you are printing:
a) is still present. a) Try using the same print mode.
Strong printhead recovery: a) did...
HP Designjet 8000s Printer Series - User's Guide - Page 159
... levels are displayed.
Print stop and resume
ONLINE
The Online LED flashes Press the OK key in the online mode, the printhead recovery menu is paused. ENWW
Tell me about front panel messages and printer state
149
When the OK key is pressed in the print pause mode to start the printhead cleaning. Online state (print mode) display
The printer is printing.
HP Designjet 8000s Printer Series - User's Guide - Page 198
... 14 Tell me about ... (menus)
ENWW A printhead
recovery is pressed during printing, the print can be set mechanical adjustment parameters. NOTE You should cancel the process as soon as all the printhead nozzles. ● NOZZLE PRINT/RECOVER - Parameters: ● NOZZLE PRINT - Parameters: none. Prints the printhead to wait for adjusting the printer mechanically and electrically. Tell me...
HP Designjet 8000s Printer Series - User's Guide - Page 220
... colleagues ● Warranty tracking online, for your large-format printing community at HP Designjet Online for all you need . Register at HP Designjet Online, your peace of dedicated services and resources to : ● Downloads - record the error number and have
it ● The type of interface used on your printer (FireWire, USB, or network) ● The...
HP Designjet 8000s Printer Series - Maintenance Guide - Page 3
...bottle replacement ...10 Wiper sponge replacement ...15 Wiper blade replacement ...21 When returning to the printer after being switched off for an extended period (less than two weeks) ...26 Clean ink... printer ...30 Clean the carriage base ...30 Clean the front cover and media feed 32 Clean the platen ...32 Waste ink bottle replacement ...33 Normal printhead recovery ...36 Print the nozzle print ...
HP Designjet 8000s Printer Series - Maintenance Guide - Page 7
... system
To leave the printer in the power off state (more than
two weeks but less then four weeks)
Clean ink system Ink charge after cleaning
See Capping unit cleaning Wiper liquid bottle replacement Waste ink bottle replacement Normal printhead recovery Print the nozzle print pattern Wiper liquid bottle replacement Normal printhead recovery Wiper blade replacement
Wiper...
HP Designjet 8000s Printer Series - Maintenance Guide - Page 42
... that printhead nozzles are not printing correctly, then select the NOZZLE PRINT/RECOVER option. To print the nozzle print: 1. In the ADJUST submenu, scroll to start printing. 6. NOTE If you can verify if the problem has been solved and the printhead nozzles are printing correctly.
5. The printer will print three sets of printhead nozzle patterns, performing a printhead recovery between...
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