HP Designjet T770 Support Question
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Question posted by jomonce on April 21st, 2012
Hp T770 Can't Load Paper Roll
while loading paper roll display shows'"load cancel"
initializing time roll winding reverse and showing load roll
but try to load immediatly showing 'load cancelled"
Requests for more information
Request from abuawais80 on January 8th, 2021 11:17 AM
Hp platter T770 Message on display
Hp platter T770 Message on display
- Remove roll from sheet path
- Place sheet in input tray
pls solution this problem
Current Answers
Answer #1: Posted by jayp77722 on September 6th, 2016 8:41 PM
I had the same problem myself. Tried everything, including a firmware update. The problem resides with small particles of paper lodged in/on the paper sensor. Use an air compressor (canned air didn't work, not enough pressure) with a high pressure nozzle and blow out the paper feed and paper exit area. That should clear any particles fouling the sensor.
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