HP Color LaserJet CP2020 Support Question
HP Color LaserJet CP2020 Support Question
Find answers below for this question about HP Color LaserJet CP2020.Need a HP Color LaserJet CP2020 manual? We have 15 online manuals for this item!
Question posted by housemanager on September 22nd, 2011
New Printer Cartridge Error Message
Replaced magenta cartridge with brand new cartridges three times. Magenta "replace supplies" message finally disappeared. Now same thing is happening with yellow. Printer will not recognize that a new, shaken and seal-stripped cartridge is properly in place. What is going on?
Current Answers
Related HP Color LaserJet CP2020 Manual Pages
HP Universal Print Driver for Windows, Version 4.1 - Technical Frequently Asked Questions (FAQ) - Page 3
...error message, "Unable to Install Printer.... Operation could not be installed on the same server/client? ...1 Is there a statement from Web Jetadmin 10.0 to the HP MPA software 4
Managed Print Policies ...5 What are Managed Print Policies (MPPs 5
Installation ...5 Can I upgrade to a new...Printer Lists issues ...7 Active Directory issues...7 Other issues ...8 Can they going to be replaced...
HP Universal Print Driver for Windows, Version 4.1 - Technical Frequently Asked Questions (FAQ) - Page 9
... print environment and to limit user network access to the web several print drivers with any time, while in another environment could not be upgraded on every PC? Installation
Can I got the error message, "Unable to Install Printer. If a client user has created permanent instance queues, the driver will have to upgrade manually or...
HP Color LaserJet CP2020 Series - Software Technical Reference - Page 245
...document fails to print when sent to a network product, change this value, up to the printer fonts. Convert Gray Text to PostScript Gray
This control specifies whether to convert the true gray ...the product before the product stops trying to print the document and prints an error message. After the specified time passes, the product stops trying to print the document. Minimum Font Size to...
HP Color LaserJet CP2020 Series - Software Technical Reference - Page 292
..., print drivers 169 watermark settings, print drivers 203, 205 Windows 116, 118 Form to E-mail
utility 269 Easy Printer Care 31 Edge Control 216 Effects tab
print drivers 198 Energy Star compliance 4 error messages
Auto continue settings 73 constraint, print drivers 166 pop-up alerts 34 Euro symbol 225 Event Log HP EWS...
HP Color LaserJet CP2020 Series - User Guide - Page 22
... 15 minutes. Continue Black: If the product determines that tests printer alignment.
Print Test Page: Print a test page that a color cartridge has reached the end of its estimated life, continue printing using Override out. Menu item Display contrast
Sub-menu item Calibrate color Cartridge low Replace supplies
Color Supply Out Adjust Alignment Lightest
Sub-menu item After power on...
HP Color LaserJet CP2020 Series - User Guide - Page 80
...error messages, see Control-panel and statusalert messages on page 68.
● Color usage job log. After you correct a problem, click Refresh status to the following main pages:
● Device status. This page also has links for ordering supplies...in the print cartridge and the number of pages that have appeared on the product control-panel display, a brief description of each error, and the ...
HP Color LaserJet CP2020 Series - User Guide - Page 81
...error messages occur. Set up E-mail Alerts
Use this to set a system password.
1. Use the information for the e-mail server that will send out the e-mail alert messages for certain events, such as low
levels of cartridge...cartridges, a non-HP print cartridge in with a username and password, you set , you are only visible momentarily, and disappear... that show the color print quality potential ...
HP Color LaserJet CP2020 Series - User Guide - Page 100
...error message appears, do the following: 1. See Information pages on the Configuration page and compare it has gone through the startup sequence. This product has a cleaning mode that you installed a memory DIMM, set the printer driver to recognize... be defective.
Over time, this product and select Properties. 3. Clean the product using HP ToolboxFX 1. Try a new DIMM. Repeat the ...
HP Color LaserJet CP2020 Series - User Guide - Page 105
..., remove it with a
different color cartridge in addition to initialize.
If a different 10.10.XX
message appears, replace the
cartridge.
memory is missing
Verify that the cartridge is not solved, replace the cartridge.
● 10.0001 = cyan supply memory error
● 10.0002 = magenta supply memory error
● 10.0003 = yellow supply memory error
● 10.1000 = black...
HP Color LaserJet CP2020 Series - User Guide - Page 110
... necessary. Recommended action
If the error persists, turn the power off and then on page 50. shipping lock has been removed.
A used print cartridge is installed on page 11. Control-panel message
Status alert
Rear Door open .
The Print quality menu item Replace supplies is open Remove shipping locks from cartridge Remove shipping locks from all...
HP Color LaserJet CP2020 Series - User Guide - Page 130
...free up as much space as you are running .
An error message was displayed during the software installation
The product is not visible... . This includes the USB and power cables. Try a new cable.
120 Chapter 10 Solve problems
ENWW To close an ...installing the product software. Product software problems
Problem
Solution
A printer driver for the product is in the system tray, right...
HP Color LaserJet CP2020 Series - User Guide - Page 159
... output bin 2 cartridges error messages 100 low or out, settings 12 non-HP 80 order message 99 recycling 141 replace message 99, 100 replacing 82 status, viewing with HP Toolbox
FX 70 storage 80 supplies status page 10 using when out of toner 81 warranty 129 cartridges, print Macintosh status 32 characters, troubleshooting 113 cleaning 90 color adjusting 60 calibrating...
HP Color LaserJet CP2020 Series - User Guide - Page 160
...copies, number of Windows 56 counterfeit supplies 80 country/region of origin 5 ...error messages, control panel 95 errors software 120 European Union, waste disposal 143 Event log 70
F factory defaults, restoring 14 faded print 111 fan error message 97 features 2 Finnish laser...E-mail alerts tab 71 Help tab 72 Microsoft Office Basic Colors
palette, printing 62 Network Settings tab 76 opening 69 Print...
HP Color LaserJet CP2020 Series - User Guide - Page 161
...supplies message 98 interface ports types included 2 invalid driver error message...error messages 98 jams tray # error messages 98 Japanese VCCI statement 145 Jetadmin, HP Web 25
K Korean EMI statement 145
L landscape orientation
setting, Windows 56 language, control panel 11 laser...product 142 messages, control panel 95 Microsoft Office Basic Colors palette, printing 62 misprint error message 99 ...
HP Color LaserJet CP2020 Series - User Guide - Page 163
... 54 storing
print cartridges 80 product 138 streaks, troubleshooting 112 subnet mask 42 subnets 42 supplies counterfeit 80 error messages 100 low or out, settings 12
non-HP 80 order message 99 ordering 76, 125 recycling 141 replace message 99, 100 shipping lock error
message 100 status, viewing with HP Toolbox
FX 70 wrong position error
message 98 supplies status page 10...
HP Color LaserJet CP2020 Series - User Guide - Page 164
...error messages 98 locating 4 settings 11, 74 troubleshooting blank pages 119 calibration 118 checklist 94 color 115 configuration page,
printing 38 control panel messages...vertical lines,
troubleshooting 112
W warranty
license 130 print cartridges 129 product 128 watermarks Windows 55 wavy paper, ...Material Safety Data Sheet
(MSDS) 143 ordering supplies 125 universal print driver 20 Windows driver ...
Service Manual - Page 38
... tray. Menu item Display contrast
Sub-menu item Calibrate color
Cartridge low Replace Supplies
Color Supply Out
Adjust Alignment Lightest Lighter Medium Darker Darkest
Sub-menu item After power on Calibrate now
(1-20)
Override out Stop at out: If the product determines that tests printer alignment. If an error message is the default setting.
This is Medium.
18 Chapter...
Service Manual - Page 53
... XP and Vista), click
HP, click HP Color LaserJet CP2020 Series, and then click HP ToolboxFX. ENWW
HP ToolboxFX 33 View color usage information for finding recycling information. ● Device configuration. HP ToolboxFX contains the following main pages: ● Device status. This page also has links for ordering supplies and for recently printed documents. ●...
Service Manual - Page 54
...cartridges, a non-HP print cartridge in with a user name and password, you e-mail alerts for the e-mail server that show the color...user authentication. Change the Cartridge low threshold setting, which you are only visible momentarily and disappear automatically. If your ...to log in use, empty input trays, and specific error messages.
Set up Status Alerts
Use this to configure up ...
Service Manual - Page 74
...DIMM, set the printer driver to recognize the newly added ...page 33. 2. Over time, this product and select...new DIMM. Enable memory
If you printed before the DIMM installation. 3.
On the Start menu, point to the Ready state when the cleaning process is now installed. 5. Select this buildup can cause print-quality problems such as toner specks or smearing. Click OK.
If an error message...
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