HP C4780 Support Question
Find answers below for this question about HP C4780 - Photosmart All-in-One Color Inkjet.Need a HP C4780 manual? We have 3 online manuals for this item!
Question posted by omkvaki on September 6th, 2013
Hp Photosmart C4780 Won't Scan To Pc
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Related HP C4780 Manual Pages
Reference Guide - Page 1
... computers without a CD/DVD drive, please go to
www.hp.com/support to start the software installation. Do NOT connect ...-XXXXX
Black Cartridge
XXX
Tri-color Cartridge
XXX Note: Be sure to follow the animated setup guide because it contains important information on setting up
Insert the software CD to download and install the software. English
HP Photosmart C4700 series
1 Unpack
Important...
Reference Guide - Page 2
Connect the HP Photosmart to a memory card or a connected computer. When viewing screens other than the Home screen, selects options related to the current display.
5 Photo:
Opens the Photo Menu. Make color or black-and-white copies. Scan originals to as many as transparencies and envelopes. just insert your photos without connecting to the previous...
Reference Guide - Page 3
....11 connection 1.
Select Add a Device, and then follow the onscreen instructions for each additional computer you must install the HP Photosmart Software.
In the Help Viewer, select HP Product Help. For more information see www.hp.com/go/inkusage.
If you first install the HP Photosmart with the power adapter supplied by HP. Insert the product CD in...
Reference Guide - Page 4
... appliance that your default printing device: • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and
Faxes. English
Troubleshooting
Setup Troubleshooting
If the HP Photosmart does not turn on . Windows...
Reference Guide - Page 5
... removes all of the HP software components that are specific to Scan. 2. The product cannot be found during software installation
If the HP software is connected to...Menu. 3. Disconnect the HP Photosmart from your computer's CD drive. 2. Double-click HP Uninstaller. Open the Applications: Hewlett-Packard folder. 3. To install the software, insert the HP software CD into your computer...
Reference Guide - Page 6
... Follow the instructions on again.
Once the product connects successfully to the network. An HP diagnostic runs automatically during software installation to connect the product to the network, install the... may be blocked by mistake. • Your computer may be connected to which the HP Photosmart is finished, you will attempt to connect to a network 1. If you can provide ...
Reference Guide - Page 7
...click Network Toolbox. Press button next to Wireless Settings. 4. Press button next to Scan. 2. Other network problems after installation is complete.
Step 4: Use the advanced search... installation
If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on in the exceptions list of the HP Photosmart from the network configuration...
User Guide - Page 3
...
1 HP Photosmart C4700 series Help 3
2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10
3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12
4 How do I?...13
6 Print Print documents ...21 Print photos ...22 Print envelopes ...27 Print on specialty media ...28 Print a Web page ...29
7 Scan Scan to...
User Guide - Page 5
... Help
For information about the HP Photosmart, see: • "Finish setting up the HP Photosmart" on page 5 • "Get to know the HP Photosmart" on page 105
HP Photosmart C4700 series Help
HP Photosmart C4700 series Help
3 on page 13 • "Print" on page 21 • "Scan" on page 33 • "Copy" on page 37 • "Reprint photos" on page 43...
User Guide - Page 7
... (NIC). Use PIN method a.
Finish setting up wireless connection.
❑ On the Home Screen, press button next to Scan. ❑ Press button next to install the HP Photosmart on WPS-enabled router or other networking
device. ❑ Press OK. b. NOTE: The product begins a timer for approximately two minutes in which the corresponding button on...
User Guide - Page 8
..." on page 9
Wireless with either wireless networking support, or a network
interface card (NIC). The computer must be entered on the networking device.
2. b.
If you connect the HP Photosmart on a wireless network that has Internet access, HP recommends that includes a wireless router or access point. ❑ A desktop computer or laptop with a router (infrastructure network)
The...
User Guide - Page 9
... or access point.
Connect to the ad hoc network profile you want to connect the HP Photosmart to your computer. Follow the instructions on your computer. Once connected, you are two ...your computer. When the setup is the default ad hoc network created by the HP Photosmart. Add the HP Photosmart to correct the problem, and then try again. 3.
Once the product connects ...
User Guide - Page 10
... However, for the WEP key. If you create a new network profile on the pop-up the HP Photosmart Select the Use Windows to the next step. In Network name (SSID) box, type in the ... will fail. If you might enter ABCDEF1234567. (12345 and ABCDE are examples only. Finish setting up the HP Photosmart
8
Finish setting up menu, select it . NOTE: The network name is case sensitive, so it ,...
User Guide - Page 11
...see firewall popup messages, you must always accept or allow the pop-up the HP Photosmart
Add the HP Photosmart to the network, install the software on your computer. Select the check box ...when prompted, connect the product to use the product over the network. NOTE: If the HP Photosmart is currently connected to 45 minutes depending on the screen. Finish setting up messages. h. wireless...
User Guide - Page 12
..., have finished installing the software, the product is found on the HP Photosmart. To connect the product with your computer. NOTE: Do not connect...HP Photosmart
10
Finish setting up a USB connection
The HP Photosmart supports a rear USB 2.0 High Speed port for connection to the HP Photosmart, using your product for use a USB cable to connect the HP Photosmart to the HP Photosmart...
User Guide - Page 13
3 Get to know the HP Photosmart
• Printer parts • Control panel features
Printer parts
Figure 3-1 Printer parts
1 Color graphics display (also referred to as the display) 2 Control panel 3 On button 4 Photo light 5 Memory card slot for ... Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.)
Get to know the HP Photosmart
11
Get to know the...
User Guide - Page 14
... panel features
7
2.
1 Back: Returns to know the HP Photosmart Get to know the HP Photosmart
12
Get to the previous screen. 2 Cancel: Stops the... current operation, restores default settings, and clears the current photo
selection. 3 OK: Selects a menu setting, value, or photo. 4 Scan: From the Home screen, opens the Scan...
User Guide - Page 55
...problem
12 Solve a problem
This section contains the following information: • Product name (HP Photosmart C4700 series) • Serial number (located on the back or bottom of the product... • Copy troubleshooting • Scan troubleshooting • Errors
HP support
• HP support by phone • Additional warranty options
HP support by phone
Phone support options and...
User Guide - Page 64
... Click Align the Print Cartridges. 6. NOTE: If you have colored paper loaded in the paper tray when you might need to ... Click the Device Services tab. 5. Step 2: Clean the print cartridges Solution: If there is ink remaining in the paper tray,
then press OK. To clean the print cartridges from the HP Photosmart Software 1.
Solve... The print cartridges needed to scan the page.
User Guide - Page 71
... the following is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software
Errors
69
Errors
This section contains the following categories of messages about your product:...Adjust the brightness in the software, and then rescan the original. This can cause poor-quality scans. Cause: Debris might have been stuck on the glass or on the back of product-...
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