HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by davkea on August 13th, 2014
Hp Officejet 8500 Cannot Send Or Receive Faxes
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Related HP 8500 Manual Pages
Fax-Getting Started Guide - Page 5
...: After you set up the HP Officejet/Officejet Pro device for fax calls.
If you are going to automatically answer the phone line. Set up , whether you have a distinctive ring service, and whether to connect another device (shared phone line). If you want to the "2-EXT" port on page 6.
NOTE: You cannot receive faxes automatically if you have a voice...
Fax-Getting Started Guide - Page 7
... automatic
Press Auto Answer to receive faxes manually. For additional troubleshooting information, see "Solve fax problems" on the display and prints a report.
5. Select Tools, and then select Run Fax Test. The HP Officejet/Officejet Pro device displays the status of the HP Officejet/Officejet Pro device and to answer faxes automatically.
The device answers all incoming calls...
Fax-Getting Started Guide - Page 8
...usually a 9 or 0), or a long-distance prefix. Select Advanced Fax Setup, and then select Distinctive Ring.
4. If the HP Officejet/Officejet Pro device has one phone line. To set up speed-dial entries
1.
...pattern for distinctive ring (optional)
NOTE: Check with your fax line, the device answers the call and receives the fax. Verify that have several phone numbers on one -touch...
Fax-Getting Started Guide - Page 9
... Mac, you get an on-screen notification with the HP device. saving money on the right side of dealing with a color display, you install the software. Received faxes are sent to the HP Officejet/Officejet Pro device
2. Once the fax is received, you can turn off Fax to PC from the Information and Settings menu.
2. NOTE: You must install the software before setting...
Fax-Getting Started Guide - Page 10
... analog phone line, or you hear noise, turn Error Correction Mode (ECM) off and try sending or receiving a fax.
Make sure you connect the HP Officejet/Officejet Pro device to the HP Officejet/Officejet Pro device) or other equipment is off the hook. If you cannot send or receive faxes. You are using either a private branch exchange (PBX) or an integrated services digital network (ISDN...
Fax-Getting Started Guide - Page 11
... the HP Officejet/Officejet Pro device is having problems sending and receiving faxes" on the display. Solve fax problems 11
English
The HP Officejet/Officejet Pro device can send faxes but cannot receive faxes
If you are not using the wrong phone cord.
You can send faxes but cannot receive faxes" topic in the box with the HP Officejet/Officejet Pro device, check to receive faxes...
Fax-Getting Started Guide - Page 12
...on the back of the HP Officejet/Officejet Pro device.
2.
the computer
I cannot receive faxes on my If you are using the 2-wire phone cord adaptor, see the documentation that HP Digital
computer
Imaging monitor is...
device is configured to a computer.
I cannot save color copies to Fax to PC and Fax to Mac do not support saving color copies to receive faxes. Make sure Fax to PC or Fax...
Solutions-Getting Started Guide - Page 4
... can simply walk up to your HP Officejet Pro device, press a button on the device's control panel, and scan documents directly to log onto the network. In addition, you to make sure you set up HP Digital Solutions
saving money on your network for each scan destination, allowing you to receive important faxes from anywhere while working away...
Solutions-Getting Started Guide - Page 5
...HP software on your computer for your network or you can send scanned documents as e-mail attachments. on a computer running Mac OS X (v10.5) or later, you can use either the HP... to E-mail and Fax to Network Folder, complete the following steps for the first time or after you've installed the software (using the HP Setup Assistant on your HP Officejet Pro device to scan documents-without...
Solutions-Getting Started Guide - Page 8
... at the same time.
Enter or change the SUBJECT for receiving black-and-white faxes only.
Follow the onscreen instructions in the wizard.
8 Set up HP Digital Fax
With HP Digital Fax, the HP Officejet Pro device automatically receives faxes and saves the faxes directly to a network folder (Fax to Network Folder) or forwards these faxes as TIFF (Tagged Image File Format) files. In the...
Solutions-Getting Started Guide - Page 9
...HP Digital Fax either the network folder or e-mail address that the HP Officejet Pro device is not set up correctly on the HP device.
After you have already installed the HP software, open the HP Fax Setup Utility:
a. The HP Officejet Pro device...the setup process (Windows) If you encounter any black-and-white faxes that you receive will be sure to do the following: • Try to ...
Solutions-Getting Started Guide - Page 11
....
3. For more information, see the documentation available with HP Digital Fax
If the HP Officejet Pro device has been configured to the correct time (typically a time zone that reflects the correct time:
1. Incorrect date and time on faxes If you are using Fax to Network Folder, make sure you cannot send or receive faxes. In addition, the default filename of yours...
Wireless-Getting Started Guide - Page 12
...HP Officejet/ Officejet Pro device.
Open the router's configuration utility, and add the device's wireless hardware address to the list of the HP device), and this router. Ad hoc: On an ad hoc network, the computer sends information directly to the HP device...ports: 9220, 9500
HP device status UDP port: 161
Faxing • UDP port: 427 • TCP port: 9220
HP device installation UDP port: ...
User Guide - Page 7
... a fax to send later 79 Send a fax to multiple recipients 79 Send a fax to multiple recipients from the device control panel 80 Send a color original fax 80 Change the fax resolution and Lighter / Darker settings 80 Change the fax resolution 81 Change the Lighter / Darker setting 82 Set new default settings 82 Send a fax in Error Correction Mode 82 Receive a fax ...83 Receive a fax...
User Guide - Page 61
... contains the following topics: • What are HP Digital Solutions? • Requirements • Setting up to your HP Officejet Pro device, press a button on the device's control panel, and scan documents directly to a computer folder on your network or quickly share them with this HP Officejet Pro device that can help you can forward faxes through e-mail -
allowing you to one...
User Guide - Page 81
...automatic document feeder, you hear the fax tones from the receiving fax machine. Load your phone to the device. To send a fax manually from the device control panel 1. For additional information, ...Send Fax, and then press START FAX Black or START FAX Color again. To send a fax using monitor dialing
Monitor dialing allows you to transmit the fax.
4. Press START FAX Black or START FAX Color...
User Guide - Page 83
... can schedule only one fax to multiple recipients from the device control panel 1.
Select Send Fax Later. 4. Press START FAX Black. The fax is sent at the specified time.
Select Send Fax Later. Schedule a fax to send later
You can schedule a black-and-white fax to send faxes normally, however, while a fax is scheduled. You can also cancel the scheduled fax by using the keypad...
User Guide - Page 84
... the automatic document feeder, it sends the document to the number you are faxing.
80
Fax If the device detects an original loaded in the group speed dial entry. Send a color original fax
You can fax a color original or photo from the device control panel 1.
Chapter 8
Send a fax to multiple recipients from the device control panel You can send a fax to multiple recipients at once...
User Guide - Page 213
...the splitter and connecting the device directly to send or receive faxes. try sending or receiving a fax. • Make sure you use the phone cord that came with the device, run the fax test again. If you... system is not using a phone splitter, this might have correctly connected the device to send or receive faxes. If the country/region setting is not set or is digital, connect a...
User Guide - Page 226
...Fax to Network Folder, make sure you cannot send or receive faxes. If the memory is full If the internal memory in the HP Digital Fax Setup Wizard or HP Setup Assistant.
Solving HP Digital Fax problems
NOTE: Fax to print incoming faxes but is created on the HP device... in the correct format in the HP Officejet Pro device is secure, the HP Direct Digital Filing Setup Wizard does not...
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