HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by Raulocr on December 30th, 2013
Hp Officejet 8500 Pro Can't See Wireless Network
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Current Answers
Related HP 8500 Manual Pages
Wired/Wireless Networking Guide - Page 3
... warranty statement 14
Safety Information
Always follow basic safety precautions when using an ad hoc wireless network connection 11
Method 1...11 Method 2 (Windows only 11 Configure your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6
Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7
Change the connection method 10 Change from...
Wired/Wireless Networking Guide - Page 4
... after you can help retrieve this information, contact your wireless network. NOTE: The Network Name (SSID) and WPA key or WEP passphrase are sometimes located on page 13.
4 Set up Wireless (802.11) communication
Your HP Officejet/Officejet Pro device can set up the HP Officejet/Officejet Pro device to use a wireless router, you install the software.
IMPORTANT: You must have...
Wired/Wireless Networking Guide - Page 5
... prompted. The installation program installs the software and creates a wireless connection. Save any applications that are running on your HP Officejet/Officejet Pro device
You must run the installation program from the Starter CD. Place the Starter CD into the computer.
2. On the CD menu, click Install Network/Wireless Device, and then follow the onscreen instructions.
5. NOTE: If the...
Wired/Wireless Networking Guide - Page 6
... using a computer running Windows, select either Install Network/Wireless Device or Add a Device when prompted. Or press the Setup ( ) button on the wireless network, the HP device might not be able to your HP Officejet/Officejet Pro device over a network, try the following suggestions in a wireless network:
• Keep the wireless devices away from large metal objects, such as filing...
Wired/Wireless Networking Guide - Page 7
... Make sure that the HP Officejet/Officejet Pro device is blocking communication (page 9)
4. Usually there are not on . If you have tried the suggestions provided in the order listed:
1. Select Network Setup, and then select Wireless Network Test.
Open the HP Solution Center software. 2. Follow the onscreen instructions. Check to your HP Officejet/Officejet Pro device to see if the...
Wired/Wireless Networking Guide - Page 8
... connected to a network.
• If the Network Status is Offline, the HP device is not yours. b.
Make sure the HP Officejet/Officejet Pro device is on the network
• If the HP Officejet/Officejet Pro device supports Ethernet networking and is only available in the window. The lights indicate the following steps can
Disconnect the power cord from the wireless router. The connection...
Wired/Wireless Networking Guide - Page 9
...use the HP device over the network, continue to recognize the HP device.
Click Start, click Control Panel, and then double-click Printers.
2.
Make sure the HP Officejet/Officejet Pro device is online....
3. To check the HP device's status, complete the following , depending on the same network by accessing the device's embedded Web server (EWS). Solving wireless (802.11) problems 9...
Wired/Wireless Networking Guide - Page 10
... the connection method
If you have difficulties printing or connecting to a wireless connection any print jobs currently in the Printers or Printers and Faxes folder is more information see "Configure your HP Officejet/Officejet Pro device using the HP device over the network, your device over the network again.
Change from a USB connection
Use the following instructions to change...
Wired/Wireless Networking Guide - Page 11
... only)
1. Follow the instructions in "Install software for your HP Officejet/Officejet Pro device" on wireless in the HP device.
2. Click the Networking tab, and then click Wireless (802.11) in -One Series
panel, press the Setup ( )
button. HP Officejet Pro 8000 Printer Series
On the HP device's control panel, press and hold ( ) Wireless button, press ( ) Resume button three times, and then...
Wired/Wireless Networking Guide - Page 13
... that have the hardware address of the network might not be reset to a wireless router 13 Security
The HP Officejet/Officejet Pro supports WEP, WPA, and WPA2 security methods. For more information about printing the Network Configuration Page, see "Make sure the HP Officejet/Officejet Pro device is on the network" on the network that the HP device might have the same SSID and security...
Solutions-Getting Started Guide - Page 4
... paper consumption and waste.
Set up HP Digital Solutions
Your HP Officejet Pro device includes a collection of digital solutions that can help improve your network or quickly share them with an Ethernet cable. Requirements
The HP Digital Solutions are available with HP Officejet Pro devices that are usually written in this HP Officejet Pro device that can help you simplify and...
Wireless-Getting Started Guide - Page 3
... electrical outlet when connecting this product from fire or electric shock.
1. Contents 3 Contents
English
Set up Wireless (802.11) communication 4 Step 1: Obtain required information and equipment 4 Step 2: Connect the HP Officejet/Officejet Pro device to your wireless network 5 Step 3: Install software for printing, and in the cartridge after it is used in the printing process...
Wireless-Getting Started Guide - Page 4
... the HP device, see "About wireless communication" on your network. If you cannot find this information for some systems. If the Wireless Network Assistant is also available online at www.hp.com/support.)
NOTE: Other methods of the wireless router. Set up Wireless (802.11) communication
Your HP Officejet/Officejet Pro device can connect the HP Officejet/ Officejet Pro device directly...
Wireless-Getting Started Guide - Page 5
... you can print a Wireless Network Test Report to set up Wireless (802.11) communication 5
On the HP Officejet/Officejet Pro control panel, touch (Setup).
2.
Windows
1. Set up and manage the wireless connection to your wireless network
The HP Officejet/Officejet Pro device has a built-in the messages. English
Step 2: Connect the HP Officejet/Officejet Pro device to complete the...
Wireless-Getting Started Guide - Page 6
....11) problems
The following sections provide assistance if you are using your HP Officejet/Officejet Pro device over a network, try moving the HP device closer to the device.
NOTE: If your computer, and then turn them back on . If the Wireless Network Test indicates the the signal is weak, try the following steps:
Windows Place the Starter CD into the computer...
Wireless-Getting Started Guide - Page 7
... router, the Ethernet cable, or your computer. The connection status of your HP Officejet/Officejet Pro device to the wireless network, try reconnecting the Ethernet cable to your computer. On the Utilities tab, click Run Network Diagnostics. 4. Click Settings, click Other Settings, and then click
Network Toolbox. 3. Advanced troubleshooting
If you have indicator lights. Make sure the...
Wireless-Getting Started Guide - Page 8
... the software. Make sure that the HP Officejet/ Officejet Pro device is connected to your network
If your device is connected to an Ethernet network, check the two Ethernet indicator lights on the top and bottom of the Ethernet port on the back of the HP device as your network setup was shown on and which wireless network your browser, you might be...
Wireless-Getting Started Guide - Page 9
...it. Make sure the wireless version of the printer driver that appears, click Start Jobs. The version of the HP Officejet/Officejet Pro device is connected wirelessly and select Set as... to reconfigure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to communicate with each other over the network. Click Start, click Control Panel, and then double-click...
Wireless-Getting Started Guide - Page 10
... for help.
Connect the HP Officejet/Officejet Pro device using the HP device over the network, your firewall might be interfering.
Follow the onscreen instructions and remove the USB wireless setup cable when prompted. Click the Networking tab, and then click Wireless (802.11) in order to
use the HP device over the network, your HP Officejet/Officejet Pro device using a USB or...
Wireless-Getting Started Guide - Page 11
...are using a computer running Windows, in "Connect the HP Officejet/ Officejet Pro device to trust computers on your computer, can block network communication between incoming and outgoing ports, but some do ... the firewall software in your wireless network" on how to configure the firewall port settings and how to add HP files to work with HP devices 11
Another common problem is ...
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