HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by ajdrl on October 17th, 2013
Hp Officejet 8500 Connects To Wired Network But Will Not Print
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Current Answers
Related HP 8500 Manual Pages
Wired/Wireless Networking Guide - Page 3
... the device and cartridges for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6
Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7
Change the connection method 10 Change from a USB connection 10 Change from an Ethernet connection 11
Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection 11...
Wired/Wireless Networking Guide - Page 4
... in the box
• The Starter CD that can connect the HP Officejet/ Officejet Pro device directly to retrieve your network information, you must have the following information about connecting the HP device using an ad hoc wireless network connection, see the
electronic User Guide available on your wireless network. For more information, see "About wireless communication" on page...
Wired/Wireless Networking Guide - Page 6
..., complete the following suggestions in the Applications folder on your wireless network. Basic troubleshooting
If you have connected the HP device to the wireless router.
Sometimes, turning off the router, HP device, and your HP Officejet/Officejet Pro device over a network, try the following steps:
Windows Place the Starter CD into the computer and run the software installation...
Wired/Wireless Networking Guide - Page 7
... sure that blinks. If you still do not solve the problem and you to your computer. If the Ethernet connection is connected to your network
To check a wired (Ethernet) connection
Many computers have successfully installed the HP Solution Center software on and another that the HP Officejet/Officejet Pro device is working correctly, Built-In Ethernet appears in the order listed:
1.
Wired/Wireless Networking Guide - Page 8
...) and follow any recommendations. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series
After the page has been printed, check the Network Status and URL:
Network Status URL
• If the Network Status is Ready, the HP device is actively connected to a network.
• If the Network Status is Offline, the HP device is connected to a network.
b.
For more information...
Wired/Wireless Networking Guide - Page 9
... same network by accessing the device's embedded Web server (EWS).
Click Start, point to access the EWS again. Or - Do one of the HP device as you can check the HP device's status from your computer to see "Configure your firewall might need to access the EWS. Select the HP device, and the click Print Queue.
3. Make sure the HP Officejet/Officejet Pro device...
Wired/Wireless Networking Guide - Page 10
...HP device, make sure the correct version of the HP Officejet/Officejet Pro device is set as the default.
1.
Change from a USB to the checkmark.
3.
5. Make sure the HP Network Devices Support service is connected... driver that is connected wirelessly:
a. Or -
b.
If you have difficulties printing or connecting to use the HP device over the network, your firewall to...
Wired/Wireless Networking Guide - Page 13
... router. If you to wirelessly connect to your area which is also printed on the Network Configuration Page. English
Add hardware addresses to a wireless router
MAC filtering is a security feature in your HP Officejet/Officejet Pro device and a computer without the use the default network name, your wireless router.
Ad hoc networks are two communication mode options:
Infrastructure...
Fax-Getting Started Guide - Page 12
... print color faxes
To print color faxes, make sure that the Incoming Fax Printing options in the box with it with the HP Officejet/Officejet Pro device is different from the one end to the coupler, and then connect the other end to the port labeled 1-LINE on the coupler and to the telephone wall jack. TIP: If the device came with a 2-wire...
Solutions-Getting Started Guide - Page 4
...HP Officejet Pro device, press a button on the device's control panel, and scan documents directly to log onto the network.
In addition, you to a computer folder on your computer after you simplify and streamline your network for quick sharing.
With HP Digital Fax, you can forward faxes through a wireless connection...can turn off fax printing altogether- HP Digital Fax
Never lose ...
Solutions-Getting Started Guide - Page 8
... panel display, select the name that corresponds to the outgoing e-mail profile you have installed the HP Officejet Pro device software, open the HP Solution Center.
• Double-click the HP Solution Center icon on network traffic and connection speed. NOTE: The connection might take some time, depending on the desktop.
-Or-
• On the Windows taskbar, click Start...
Solutions-Getting Started Guide - Page 9
... incorrectly cropped when scanning using the HP device.
• Check the network settings for an explanation of the menu bar, type "HP Device Manager" in the box, and then click the HP Device Manager entry.)
b. The HP Officejet Pro device is not set up correctly on the network Make sure that the HP Officejet Pro device is set up properly and connected to the server might fail...
Solutions-Getting Started Guide - Page 11
... times and connected to reflect your time zone. English
Solve HP Digital Fax problems
NOTE: Fax to HP Officejet Pro device. For more information, see the documentation available for your operating system.
• Make sure the folder name uses only the letters or characters supported by the HP Officejet Pro device to ensure that has been assigned to Network Folder does...
Wireless-Getting Started Guide - Page 3
...com/go/inkusage.
Contents
English
Set up Wireless (802.11) communication 4 Step 1: Obtain required information and equipment 4 Step 2: Connect the HP Officejet/Officejet Pro device to your wireless network 5 Step 3: Install software for printing, and in a protected location where no user-serviceable parts inside. Unplug this product to reduce risk of different ways, including in the...
Wireless-Getting Started Guide - Page 4
...set up the HP Officejet/Officejet Pro device to use wireless communication, you must have the following information about the network connection types, the SSID, and the WEP key/WPA Passphrase, see the electronic User Guide available on page 12.
4 Set up Wireless (802.11) communication
Your HP Officejet/Officejet Pro device can connect the HP Officejet/ Officejet Pro device directly to...
Wireless-Getting Started Guide - Page 5
... software on your HP Officejet/Officejet Pro device, run the installation program from the Starter CD. This report verifies that are running the Wireless Setup Wizard, you have established a good connection to your wireless network. Mac OS
1. English
Step 2: Connect the HP Officejet/Officejet Pro device to your wireless network
The HP Officejet/Officejet Pro device has a built-in...
Wireless-Getting Started Guide - Page 6
... this order: router first, and then the HP device. On the HP device's control panel display, touch (Setup). b. If you are encountering problems connecting the HP Officejet/Officejet Pro device to turn on wireless, press the wireless button (located near the HP device's control panel is detected, the printed test report will recover a network communication issue.
4. Make sure the wireless...
Wireless-Getting Started Guide - Page 7
... correctly, Built-In Ethernet appears in the Basic troubleshooting section and are still unable to connect your HP Officejet/Officejet Pro device to your network
To check a wired (Ethernet) connection Many computers have indicator lights. Make sure that the HP Officejet/Officejet Pro device is connected to your computer. Click Start, point to see the documentation available with the IP...
Wireless-Getting Started Guide - Page 8
... regarding firewalls.
3. Make sure that the HP Officejet/ Officejet Pro device is connected to your network
If your device is not connected to the same network as there might be a hardware issue with either your computer, you might be able to use to a network, you are using the HP device over the network. Make sure the HP Officejet/Officejet Pro device is on your computer after you...
User Guide - Page 266
..., Traditional Chinese, Turkish. Appendix C (continued)
Feature
Capacity
• Wireless 802.11b/g (some models only) • Wired network
Print method
Drop-on-demand thermal inkjet printing
Ink cartridges
Four ink cartridges (one magenta and cyan)
Supply yields
Visit www.hp.com/go/learnaboutsupplies/ for black, cyan, magenta, and yellow)
NOTE: Not all ink cartridges are supported in...
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