HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by pzuccarello on March 2nd, 2013
My Hp 8500 Pro A909g Will Not Print.
There is a port mismatch or configuration issue but the HP download can't fix it
how can I see the port configured on the printer, the computer printer properties indictes the default hp setting
Current Answers
Answer #1: Posted by tintinb on March 29th, 2013 2:46 AM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
The driver software installed may not be the compatible driver software. The best solution for this is reinstallation of the compatible driver software. You can find the driver software online at HP website. Here's the link to the download page.
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related HP 8500 Manual Pages
Fax-Getting Started Guide - Page 6
... been assigned to answer all .
Plug the additional device into the 2-EXT port on the HP Officejet/Officejet Pro device and the phone jack. Step 3: Manage and configure fax settings
After you have connected the HP Officejet/Officejet Pro device to a phone line, set up the HP Officejet/Officejet Pro device to work with the device you have voicemail service included with your computer after...
User Guide - Page 7
... Connect a digital camera ...68 Connect a storage device ...70 Print DPOF photos ...71 View photos ...71 View photos (color display models only 72 View photos using your computer 72 Print photos from the control panel 72 Print selected photos ...72 Print an index sheet from the device control panel 73 Print passport photos (color display models only 73 Save photos...
User Guide - Page 75
... camera to see if your camera supports DPOF file format 1.1. Insert your computer, or by using the color display (some models only). This bypasses DPOF printing. The device supports the Digital Print Order Format (DPOF) file format 1.1, so you print camera-selected photos, the device print settings do not have to reselect the photos to disconnect a storage...
User Guide - Page 76
... menu.
Scroll through all .
4. Press View & Print. 4. Press the arrow keys until the photo you want to print to the front USB port. 2.
Press each photo that came with your device, or connect a
storage device to highlight it. Print photos from the device control panel • Print passport photos (color display models only)
Print selected photos
If you insert a memory...
User Guide - Page 77
...to select the photo and continue printing. 6. To print other photos to print. • Press Done to select and print selected photos on the device. 2.
Print passport photos (color display models only)
You can ..., and then press OK to print all the photos on the device, or connect a storage
device to select photos. Insert your computer and use the HP Photosmart Software. Do one of ...
User Guide - Page 78
... your digital camera, you insert the memory card. You can print them immediately or save photos 1. Choose the appropriate display:
For color display models a. Follow the onscreen prompts on the device, or connect a storage
device to a network. If the device is connected to the front USB port. 2. To save them to your computer
After you take...
User Guide - Page 81
...send the fax, press START FAX Black or START FAX Color. The telephone line is silent while the fax is turned on the device.
TIP: If you are ready to be recognized by ...speaking with the recipient before sending your dialing. answers the call , you will hear fax tones from the device control panel 1. Proceed to the next step to dial a number from a phone 1. Send a fax
...
User Guide - Page 84
..., the fax is busy or not answering, the device follows the settings for color faxing. If a connection cannot be made , it...color original fax from the device control panel 1.
If the device detects an original loaded in the automatic document feeder, it sends the document to the number you are faxing.
80
Fax NOTE: If the recipient's fax machine supports only black-and-white faxes, the HP...
User Guide - Page 88
...a phone that is directly connected to the device (on the 2-EXT port) or that is too large, such as a very detailed color photo, it might receive the fax automatically ...when you can hang up to eight of the most recently printed faxes if they are still saved in memory.
After the device...
User Guide - Page 90
... receive a fax
Polling allows the HP all-in-one to ask another fax machine to send a fax that you verify the number you are forwarding to is a working fax line. When you press START FAX Color but the sender sent the fax in black and white, the device prints the fax in -one will...
User Guide - Page 124
... to perform network troubleshooting b. Also includes a button that are printed.
• Paper Handling: Allows you to print the print-quality diagnostic report of the device. only for printers with wireless capability d. You can change the IP Settings and DNS server for printers with wireless capability
120 Configure and manage General: Shows the current network connection setting of...
User Guide - Page 169
...device to use "hpsetup". The firewall might be preventing your computer. If you encounter these problems: • Printer not found when installing HP software • Unable to print, print job stuck in the firewall configuration... ports.
Click Start, point to Settings, and then click Network Connections. - Turn on the network), or you can communicate with HP devices
...
User Guide - Page 172
... name displayed as appropriate:
To find out the address of "Officejet Pro 8500 A909 Series." Select Setup. To change the device name. However, some Bluetooth devices display the name of the other and establish a connection. Do the following, as the name of the device from a computer to print documents from the control panel 1. Select Bluetooth, and then...
User Guide - Page 174
... instructions to any device. Print as you have installed the device software on Mac OS X You can connect the device to select a Bluetooth profile, select HCRP, SPP, or BPP. Attach an HP Bluetooth adapter to the front USB port of the device to turn on . 4. Click the My Bluetooth Places icon on Network, select Network Port Configurations, and then...
User Guide - Page 186
...printhead into its color-coded slot (the label on the printhead must match the label on the device. For more information...printer, see Supplies. If the control-panel message remains, repeat the cleaning procedure for the remaining printheads. 12. To replace the printheads
NOTE: To find out which corresponds to the message. 16. Wait while the device initializes the printheads and prints...
User Guide - Page 188
... to ensure that the latch is properly engaged. Wait while the device initializes the printheads and prints the alignment pages. Store printing supplies
This section covers the following topics: • Store ink ... and then remove its color-coded slot (the label on the printhead must match
the label on the printhead to turn off the device. If the device does not print the pages, start the...
User Guide - Page 197
... the media meets HP specifications, and try printing a backup copy of media you use a different USB cable to see Understand specifications for the device to return to the ready state, cancel all jobs in the print driver that contains the media
that is recommended that you have selected the tray in the printer driver, power...
User Guide - Page 207
... image to the correct port on the back of gray). If the following suggestions do not work with the device software. ◦ If you are acquiring an image from the back side to use more colors (or levels of your computer monitor settings to the scan if the originals are printed on media that...
User Guide - Page 247
... up to obtain information about purchasing HP products in your HP printer software and click the Shopping icon. NOTE: Ordering cartridges online is subject to Buy option at the HP Store or other online retailers (options differ by your country.
Visit the HP Web site (www.hpshopping.com) for the device. Cartridge information and links to...
User Guide - Page 254
... the printer driver, open the printer settings or properties dialog box, and click the About tab.) 6. Appendix B
Obtain HP telephone support
During the warranty period, you may obtain assistance from a particular application, note the application and version number. NOTE: This information does not apply to begin the support process. If the device does not print, get...
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