HP 7310 Support Question
HP 7310 Support Question
Find answers below for this question about HP 7310 - Officejet All-in-One Color Inkjet.Need a HP 7310 manual? We have 4 online manuals for this item!
Question posted by cherylcrawford on August 27th, 2011
Fax Portion Stopped Working
My fax stopped working both incoming/ outgoing. I have a dial tone. Just rings.
Current Answers
Related HP 7310 Manual Pages
User Guide - Page 102
...do not turn off .
7 Run a fax test. This special phone cord is plugged into the correct port ● Checks for a dial tone ● Checks for information on the color graphics display and prints a report. Caution If...all-in -one will not be available to respond in person to incoming fax calls, or your fax setup from the phone cords you might not be able to the setup instructions in -one...
User Guide - Page 105
... machine is off .)
The HP all incoming calls.
Note This is the recommended setting if you receive both voice and fax calls.)
Manual
(The Auto Answer light is set the number of rings to answer for the HP all faxes manually by pressing Start Fax Black or Start Fax Color. You must answer the call and the...
User Guide - Page 106
... on receiving faxes manually, see Send a fax using monitor dialing.
1 Load your originals face up in color, such as a photo, from your dialing.
Tip To enter a pause in the fax number, press Redial/Pause.
3 Press Start Fax Black. 4 If your HP all -in -one answers incoming calls or not. Send a fax
You can send a blackand-white or color fax from your...
User Guide - Page 110
... need to respond to select Scan and Fax. 4 Enter the fax number by using the keypad on the color graphics display. This displays the Fax Menu.
3 Press 4 to tone prompts while dialing. Send a fax from memory
You can scan a black-and-white fax into memory, you press Start Fax Color, the fax will not hear a dial tone. After the HP all -in -one...
User Guide - Page 121
... system or a private branch exchange (PBX) system, you will not hear a dial tone, fax tones, or incoming ring tones.
4 Press OK. Faxes can also take longer to another number
You can select the paper size for adjusting the ring and speaker volume. Use the fax features
118
HP Officejet 7300/7400 series all -in -one
Adjust the volume
Your HP all...
User Guide - Page 183
... you will not be used to send or receive a test fax. Chapter 16
● Try connecting a working phone and phone cord to send or receive a test fax. If you are using for faxing.
3 Try to connect other equipment is ready for a dial tone. try sending or receiving a fax.
● Check the connection between the telephone wall jack...
User Guide - Page 184
... connected the HP all -in-one directly to send or receive faxes. If you do not hear a normal sounding dial tone, it .
● Make sure you connect your telephone wall jack, then connect the other equipment, then one or more information on the color graphics display. If the country/region setting is not set...
User Guide - Page 236
... of conformity European Economic Area 230 HP Officejet 7300 series 230 HP Officejet 7400 series 231 default settings fax 117 restore 165 destination file send photos 137 destinations create 133 manage 147 device update about 205 Macintosh 206 Windows 205 dial tone test, failure 181 digital camera PictBridge 49 distinctive ringing 82, 101, 119 DNS. Index
two...
User Guide - Page 240
... weight 223 wireless specifications 228 telephone receive fax 109 send fax 105
User Guide
237 see device update sounds, adjust fax 118 specifications 10 by 15 cm photo ...dial button 4 speed dialing create entries 114 delete settings 115 edit 115 groups 114 print list 113 send fax 106 start copy black 5 start copy color 5 start fax black button 4 start fax color button 4 start scan button 4 stop...
Users Guide - Page 85
... into the correct port ● Checks for a dial tone ● Checks for faxing according to the setup instructions in this test after you might already have completed setting up your HP all-in-one for information on the color graphics display and prints a report.
82
HP Officejet 7300/7400 series all-in person to respond...
Users Guide - Page 89
... person to the incoming fax call and you to speak with your HP Image Zone software? Use the fax features
86
HP Officejet 7300/7400 series all-in-one will not receive faxes.
For information, see the onscreen HP Image Zone Help that you can also load it on the glass, press 1 to tone prompts while dialing.
Users Guide - Page 93
...dial a number from memory. It also allows you load your originals face up in the document feeder tray, and not on the glass. For information, see Adjust the volume.
1 Load your
Use the fax features
90
HP Officejet... and then send the fax from the control panel as you would dial a regular telephone. Note If you press Start Fax Color, the fax will not hear a dial tone.
The HP all -...
Users Guide - Page 97
... Help that automatically appears on the visual keyboard, and then press OK.
Use the fax features
94
HP Officejet 7300/7400 series all -in many countries/regions.
1 Press Setup. 2 Press 4,... on the color graphics display when setting up fax header information or speed-dial entries.
● To select a letter, number, or symbol in your fax header information or speed-dial entries. Enter...
Users Guide - Page 104
... setting is forwarded in -one of dialing. Most telephone systems work with either tone dialing or pulse dialing.
Contact your local telephone company if you will not hear a dial tone, fax tones, or incoming ring tones.
4 Press OK. Set tone or pulse dialing
You can set up your HP all-in your input tray. If a color fax is received, the fax is Soft. 1 Press Setup. 2 Press 4, and...
Users Guide - Page 135
... all-in -one supports the following accessories:
132
HP Officejet 7300/7400 series all the print cartridges your device supports through the Printer Toolbox.
You can find out the... following print cartridges:
Print cartridges HP black inkjet print cartridge HP tri-color inkjet print cartridge
HP photo inkjet print cartridge HP gray photo inkjet print cartridge
HP reorder number #339, 28...
Users Guide - Page 165
...fax test failed ● The fax line condition test failed ● The dial tone detection test failed
The fax...ready for faxing. Check the color graphics display for a message...fax test and the test failed, review the report for support, see Fax setup.
● If you are still experiencing faxing problems, continue with your HP all-in-one.
Troubleshooting information
162
HP Officejet...
Users Guide - Page 167
...; To check the setting, press Setup and then press 7. If you do not hear a dial tone, contact your telephone system is not using a phone splitter, this can cause faxing problems. (A splitter is causing the problem.
● Try connecting a working phone line and continue reviewing the troubleshooting information in this section.
● If you have...
Users Guide - Page 169
...Rings. For information, see Change the answer ring pattern (distinctive ringing).
● If Auto Answer is set to the dial tone again. otherwise, your HP all-in-one port for telephone and Group 3 fax...all-in-one stops sending and receiving faxes, repeat this can send faxes
Solution
●...in-one directly to receive faxes
Troubleshooting information
166
HP Officejet 7300/7400 series all -...
Users Guide - Page 217
... 211 HP Officejet 7300 series 211 HP Officejet 7400 series 212 default settings fax 100 restore 148 destination file send photos 120 destinations create 116 manage 130 device update about 2
214
HP Officejet 7300/7400 series all -in-one
about 186 Macintosh 187 Windows 186 dial tone test, failure 164 digital camera PictBridge 49 distinctive ringing 79, 84...
Users Guide - Page 221
... jack, fax 162 test dial tone 164 fax hardware test 162 fax line condition 163 fax port 163 fax setup 82, 161 fax test failed 162 phone cord 163 telephone wall jack 162 text enhance on copies 64 enter on keypad 94 time, set 93 tone dial 101 transfer images button (HP Director) 11 transparencies load 36
218
HP Officejet 7300...
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