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Question posted by derekjchristie on November 27th, 2014

I Cannot Send A Fax To 1 Specific Number; Reason Given Is Poor Line Quality;

what can i do to improve

Current Answers

Answer #1: Posted by Odin on November 27th, 2014 12:29 PM
This answer was accepted by the poster of the original question.
Odin

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If the problem is just with one fax number to which you're sending, the problem is almost certainly with the line at that end, and if so there's nothing you can do at your end. If you're given an error code number, find that number at this HP page and follow the instructions. Otherwise if your problem persists turn to the section of the referenced HP page beginning with the 4-word paragraph, "Check the following items."

Happy Thanksgiving!


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related HP 640 Manual Pages

User Guide - Page 9

..., press the Start/Enter button to answer on page 23. FAX or TAM answer mode The fax machine will display. AUTO answer mode In AUTO mode the telephone rings for a certain number of rings (see Set rings to receive the fax. Answer the telephone. 2. Single copy-default settings 1. Multiple copies or copies with options/settings...
User Guide - Page 11

... 17). • Distinctive Ring (DRPD) capability: Multiple numbers on the same phone line that are differentiated by ring pattern (see page 27). • Broadcasting: Send the same document to multiple destinations (see page 31). • Fax forwarding: Forward documents to another fax machine (see page 35). • Delayed fax: Send the document at a later time (see page 32...
User Guide - Page 17

... your paper. Sending Confirm A confirmation report shows whether the transmission was successful or not, how many pages were sent, etc. Discard Size If you turn off the machine sounds either manually or on page 38. If you are three languages you set the ring count to receive faxes and copy. The number of rings...
User Guide - Page 18

... settings are On and Off. Contrast Sets the default contrast when copying and faxing. If the line quality is a service provided by the telephone company. Caller ID You can be removed. Even though you to one phone number and distinctive ring for poor line quality and ensures accurate, error-free transmission with a miniature image of the first...
User Guide - Page 19

... quality. When your party answers, pick up the handset to talk to make a phone call. NOTE: Your HP Fax does not have dropped the fax machine. The line is especially useful for checking voicemail messages. View Ink Level Allows you are using the handset. Self Test Prints a self test to allow you to send a fax to several fax numbers...
User Guide - Page 28

... FINE. 4. Or, press Cancel to stop redialing and the machine returns to receive. 22 HP Fax basics Press *9* (manual fax receive code) in Ready mode to manually redial the number immediately, press Start/Enter after the display shows To redial now, press Start/Enter. When sending/copying is automatically set to two times. Whenever you...
User Guide - Page 29

... both a telephone and a fax machine, we suggest you set the ring count to at the left and right of rings you to which type of rings that will answer. ADDITIONAL FEATURES ADDITIONAL FEATURES ADDITIONAL FEATURES ADDITIONAL FEATURES ADDITIONAL FEATURES Set rings to answer You can block certain numbers from sending you a fax. • Favorites •...
User Guide - Page 33

... up distinctive ring (DRPD) answer mode Once you have different telephone numbers on the same line will display. 4. such as a fax only line. Call this order to scroll through your fax number or connect the machine to Ready mode. The phone number (ring pattern) that is, the fax machine has learned the ring pattern and the answering mode is correctly...
User Guide - Page 34

.../receive mode Answer/receive mode How the product receives faxes depends on the answer/receive mode you chose when you set up a separate telephone number for your fax on the same physical line as your HP Fax? • Fax machine with few or no document is loaded, press the Rcv.Mode/Contrast button until the desired option...
User Guide - Page 35

... connected directly to your fax machine, the machine will automatically attempt to receive a fax after several rings. • If your answering machine allows you to set your machine to TAM Mode and your answering machine is coming through. Due to this, your answering machine may tell you have an answering machine attached to the EXT line socket located on the...
User Guide - Page 39

... Set Polling Send by a remote fax machine. Setting send polling You can program your machine, and the other party can place the document in your fax machine to FAX mode automatically. • When it is polled, the page in the display. Poll Code [0000] will be retrieved once. 1. Advanced faxing 33 ADVANCED FAXING ADVANCED FAXING ADVANCED FAXING ADVANCED FAXING If the answer...
User Guide - Page 40

To cancel the scheduled job Polling another fax to receive You can dial another fax machine that is ready to be sent to retrieve the document, and press OK. Dial the telephone number of the remote machine that has a document waiting and request it to be polled. TIP: One touch buttons do not work in memory...
User Guide - Page 41

...new location • Forward & Print: prints a fax and also forwards it can forward any faxes it receives to a fax machine at your current location, and if you choose, it to miss important faxes. d. Advanced faxing 35 ADVANCED FAXING ADVANCED FAXING ADVANCED FAXING ADVANCED FAXING A Sending Confirm report will display. a. Enter the fax number and press OK. e. Press Menu repeatedly...
User Guide - Page 45

...For more information, see Auto Journal under the "BASIC FAX menu" on command. Print reports Your fax machine can print these reports can include special characters (space,...fax and send poll) and there is a power failure, this report is printed automatically when power is correct. Report name Content Multi-Communication This report prints automatically if you want by using the number...
User Guide - Page 46

... marked as the memory is available and lets you by displaying Memory Empty. • If there are only old faxes, the machine will be erased to make room for Delayed FAX and Send Polling along with the fax number, starting time and type of the operation, the communication mode, and the communication results. NOTE: Unplugging the...
User Guide - Page 48

.... 4 Press Start/Enter when the correct number appears. Hold Redial/Pause for about two seconds. 2 Press  until Recent Numbers displays and press OK. 3 Press  to find the number you to dial one of the last 10 numbers called that is loaded, the machine automatically begins to send. 42 Feature reference Redial a number in memory Redial a number in memory. 1.
User Guide - Page 59

... You have the option to automatically redial the fax number that was busy or did not answer. Remove jammed document The document you want to poll is not ready to enter Favorites while sending or printing Favorites document. To redial now, press Start/Enter The machine is longer than 390 mm (15.4 in the...
User Guide - Page 61

...: Print all unprinted faxes in memory (see if your phone line is loaded face down .Send should appear in memory. To select each page or on continuation pages, the proper paper size, see Clean the document scanner area on page 11. The fax machine sending to hold the document you send. There are receiving poor quality copies. There may...
User Guide - Page 68

...sending the message and the 62 Specifications and regulatory information Regulatory notices Regulatory notices The HP Fax meets product requirements from abnormal surges on the AC powerline. The Regulatory Model Number ... business or other entity, or other electronic device, including FAX machines, to the telephone line, ensure the installation of 1991 makes it unlawful for any message unless...
User Guide - Page 69

... EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in 47 CFR 15.105) has specified that the following measures: • Reorient the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment into your FAX machine, you...

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