HP 5000gn Support Question
HP 5000gn Support Question
Find answers below for this question about HP 5000gn - LaserJet B/W Laser Printer.Need a HP 5000gn manual? We have 1 online manual for this item!
Question posted by tbostrander on September 22nd, 2022
How Do I Fix An Eio 1 Error On Hp 5000n Laser Printer
How do I clear an EIO 1 error on HP 5000n laser printer
Current Answers
Answer #1: Posted by Odin on September 22nd, 2022 6:24 PM
Odin
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April 10th, 2010 Points: 41,236,690
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Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by SonuKumar on September 22nd, 2022 8:18 PM
SonuKumar
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http://h20565.www2.hp.com/hpsc/doc/public/display?docId=emr_na-bpj05423
Network, I/O, or hard disk - Error
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
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Related HP 5000gn Manual Pages
Service Manual - Page 11
...: 4 MB RAM standard HP LaserJet 5000 N: 8 MB RAM standard HP LaserJet 5000 GN: 12 MB RAM standard
Optional Memory: 2, 4, 8, 16 MB EDO DIMMs 32 MB SDRAM DIMM
Expansion Slots
3 100-pin DIMM slots 2 enhanced I/O (EIO) slots
Interface
Bidirectional IEEE 1284 compliant parallel interface RS-232 9-pin serial Paper Handling Connector (PHC)
Optional Networking
10Base-T and...
Service Manual - Page 13
Comparison of HP LaserJet 5000 Series Printers
HP LaserJet HP LaserJet HP LaserJet
5000
5000 N
5000 GN
Ethernet 10-T/ 10-2
optional
standard
standard
Max. # input bins
4
Standard RAM
4 MB internal
4 8 MB1
4 12 MB1
250-sheet Tray
1 standard 1 optional
1 standard 1 optional
1 standard 1 optional
500-sheet Universal Tray
optional
standard
standard
1.4 GB EIO Drive
optional
...
Service Manual - Page 18
....0 cm) 10.6 in (27.0 cm)
6.5 in (16.6 cm)
29.7 in (75.5 cm)
Figure 1-4
Printer Dimensions, HP LaserJet 5000 with Accessories
Printer Weight (without toner cartridge)
q HP LaserJet 5000 printer: 50 lb (23 kg) q HP LaserJet 5000 N/5000 GN printers: 75 lb (34 kg) q HP LaserJet 5000 N/5000 GN printers with duplexer and optional
250-sheet feeder: 114 lb (52 kg)
EN
Site Requirements 1-9
Service Manual - Page 27
For best results, close the rear output bin to print transparencies to parchment. To avoid damaging the printer, use only transparencies recommended for use in laser printers. Do not print on the same sheet of labels more than once. If you have problems printing transparencies, use Tray 1 and open the rear output ...
Service Manual - Page 29
...best print quality, position margins no closer than others because its construction is used.
1-20 Printer Description
EN Some card stock performs better than 0.6 in (15 mm) from Tray 1, ...or jams.
Envelope Margins
The following table gives typical address margins for feeding through a laser printer. Envelopes with Adhesive Strips or Flaps
Envelopes with a peel-off adhesive strip or with...
Service Manual - Page 51
... card is installed (HP LaserJet 5000 N/5000 GN printers), a JetDirect Configuration Page will print out as an optional flash DIMM or hard disk) containing a recognized file system is working properly, or to verify that give details about the printer and its configuration.
PRINT EVENT LOG
The event log lists printer events or errors. Choose the input...
Service Manual - Page 61
...a single line of Courier font to print the PS error
page when PS errors occur.
3-16 Printer Operation
EN This option allows the user to append the ...ERRORS=OFF OFF ON
Explanation
Select the version of A4 paper. Select ON to use:
REGULAR: The internal Courier
font available on the HP LaserJet III series printers. DARK: The internal Courier font
available on the HP LaserJet 4 series printers...
Service Manual - Page 72
... Menu for example) is enabled (on ) or disabled (off). Table 3-10. EIO Menu (Networked Printers)
EIO (Enhanced Input/Output) Menus depend on ) or disabled (off). If the printer contains an HP JetDirect print server EIO card, you can configure basic networking parameters using the EIO Menu. ETALK=ON
ON
Select whether the Apple EtherTalk protocol
OFF
stack...
Service Manual - Page 73
...TCP/IP parameters to be automatically loaded from the Control Panel. EIO Menu (continued)
Item
Values
CFG TCP/IP=NO
NO
YES...The TCP/IP Menu is assigned within the first 5 minutes, the HP JetDirect print server card will assume a default IP address of the IP...
TCP/IP parameters from a bootp or DHCP server when the printer is not accessible. You can set the Timeout time period. Note
...
Service Manual - Page 104
... can be displayed. Printer error messages override the PowerSave message. The printer will continue to be set from the Control Panel, or from software applications or printer drivers override the Control... cover is received at the appropriate time, but the error message will enter PowerSave mode at
the parallel port or an EIO card. EconoMode, which modifies the standard video dot data...
Service Manual - Page 105
... implements AppleTalk networking protocol through LocalTalk hardware. The network version printers include the HP JetDirect Print Server with the bidirectional parallel interface standard. Input/Output
Parallel Interface
The Formatter PCA receives incoming data through the EIO card. The LocalTalk network cable (HP P/N 92215N) is compatible with Ethernet 10Base-T, 10Base-2, and LocalTalk...
Service Manual - Page 144
If an error message appears, a DIMM might be defective (try a new DIMM). 4 See Chapter 7, Troubleshooting, for additional information. Installing EIO Cards / Mass Storage
Turn off the printer before the DIMM installation.
Checking Memory Installation
Follow this procedure to the configuration page printed before installing the EIO card or mass storage device.
For more information,...
Service Manual - Page 239
...more information.)
DISK IS WRITE PROTECTED
The EIO disk is full.
1. Download or delete files from HP JetAdmin, and download or delete fonts from the EIO disk and then try again, or ...
written to it. HP JetAdmin. You might have attempted an illegal operation, such as trying to download a file to a non-existent directory.
1.
Table 7-5. Alphabetical Printer Messages (continued)
Control...
Service Manual - Page 240
...it. EN
Troubleshooting the Printing System 7-19 Disable the write protection through HP JetAdmin.
INITIALIZING
If the message displays continually a DIMM may not be ...type (3 types): 1 Input 2 Output 3 Stapler/ stacker unit yy= Device specific error. Alphabetical Printer Messages (continued)
Control Panel Message
Event Log Explanation Message
Recommended Action
FLASH FILE SYSTEM IS...
Service Manual - Page 250
...clear the
the EIO card in the printer's
Control Panel) matches
the setting on the
computer.
3.
lost .)
22 SERIAL I /O BUFFER OVERFLOW
alternates with
PRESS GO TO CONTINUE
Too much data was sent to Press [Go] to clear the
error... serial pacing option is not (Some non-HP parallel
IEEE-1284 compliant. Press [Go] to clear the
error message. (Data will
be
specified slot (x)....
Service Manual - Page 251
... that of the computer. 3. Press [Go] to clear the
the specified slot.
Verify cable
error while transferring connections. The serial baud rate
printer was
printer's Control Panel. Turn the printer off while the 2. error message and
X Description
continue printing.
1 EIO Slot 1
2 EIO Slot 2
7-30 Troubleshooting
EN Press [Go] to clear the
error message and
continue printing.
40...
Service Manual - Page 252
...GO TO CONTINUE
A temporary printing error occurred. X Description 1 Unknown misprint error. 2 Beam detect error. 4 No VSYNC error. 5 Media feed error. 9 Noise VSREQ error. Press [Go]. Numerical Printer Messages (continued)
Control Panel Message
Event
Explanation
Log
Message
Recommended Action
41.3 UNEXPECTED PAPER SIZE
The paper size you are trying to the Laser Scanner and the Engine...
Service Manual - Page 254
... Messages (continued)
Control Panel Message
Event
Explanation
Log
Message
Recommended Action
51.x PRINTER ERROR
A loss of beam detect occurred. X Description 1 Beam detect error. 2 Laser error.
1. The page containing the error will automatically be reprinted. 2. Turn the printer off and then on . 3. Replace the Laser Scanner.
52.x PRINTER ERROR
The Laser Scanner speed is incorrect.
Service Manual - Page 256
...
reprinted.
2. Check power at the site.
3. Replace the Formatter
PCA.
4. Replace the DC
Controller.
56.x PRINTER ERROR
alternates with the Fan's motor. Check the printer's configuration.
57.x PRINTER ERROR
An error occurred with
CYCLE POWER TO CONTINUE
A temporary printing error occurred. Check the Main Motor's cable to ensure that it is not blocked. 2. EN
Troubleshooting the...
Service Manual - Page 299
... up and completed its internal diagnostics, the I /O NOT READY message appears followed by a two digit error code. See the HP JetDirect Network Interface Configuration Guide for the printer.
7-78 Troubleshooting
EN All of the EIO's LAN address), the EIO card has not been configured for a Novell server. Consult with the network administrator to zero when...
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